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Boom Community Bank reviews

Boom Credit Union logo
Rated Excellent 4.94/5

Boom Community Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,561 product reviews

Average score of 4.94/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Boom Community Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Volunteers give you Exellent Customet Service,They...

Volunteers give you Exellent Customet Service,They are Patience , They take time to make you understand if you have any question,If you book an Apointment... Volunteers give you Exellent Customet Service,They are Patience , They take time to make you understand if you have any question,If you book an Apointment with them you will not be disapointed, Brilliant work Read more Read less

{"display":"Salome S","full_name":"Salome S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Salome S 8th July 2025

Latest negative rating

1/5

They gave me a loan and then refused the 2...

They gave me a losn and then refused the 2 nd one

{"display":"Gaynor morris ","full_name":"Gaynor morris ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Gaynor morris 7th June 2025

About Boom Community Bank

Boom Community Bank is a not-for-profit Credit Union. Its operating surplus goes back into services or is paid as dividends to members.

It was founded in 2008 and originally called West Sussex Credit Union. Mergers with other Credit Unions then formed Boom Community Bank. Today, it provides financial services to people who live or work in areas from Berkshire to the South Coast.

Boom Community Bank provide loans and savings products.

Boom Community Bank at a glance

Contact details

Phone
0345 521 5552
Email
[email protected]
Main address
17 liverpool street gardens
Social media

Reviews for Boom Community Bank

Showing 11 of 1561 company reviews Last reviewed within 7 days

Volunteers give you Exellent Customet Service,They...

Loans 8th July 2025

Volunteers give you Exellent Customet Service,They are Patience , They take time to make you understand if you have any question,If you book an Apointment... Volunteers give you Exellent Customet Service,They are Patience , They take time to make you understand if you have any question,If you book an Apointment with them you will not be disapointed, Brilliant work Read more Read less

Rated Excellent 5/5
Read more product reviews

I feel very peaceful with my savings at Boom.

Savings 6th July 2025

I feel very peaceful with my savings at Boom. Worthwhile and caring. They should teach the big conglomerates how to bank with compassion. Yay!

Rated Excellent 5/5
Read more product reviews
  • 4/5

    I went not happy you moved to a new place...

    I went not happy you moved to a new place

    {"display":"Em Dtone","full_name":"Em Dtone","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1258991.png"}}'s avatar
    Savings
    Em Dtone 5th July 2025
  • 5/5

    always helped me out absolutely amazing staff/team!

    always helped me out absolutely amazing staff/team!

    {"display":"Sharna Spears","full_name":"Sharna Spears","avatar":{"url":"\/assets\/uploads\/avatars\/users\/370777.png"}}'s avatar
    Loans
    Sharna Spears 1st July 2025
  • 5/5

    They are Prompt.

    They are Prompt. Talk with real people. Just the way banking should be. Very understanding even when you do an activity you do not understand,... They are Prompt. Talk with real people. Just the way banking should be. Very understanding even when you do an activity you do not understand, they exercise compassion. Making a customer feel valued. Can't ask for more. They are a real community bank. Read more Read less

    {"display":"Fred N","full_name":"Fred N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Fred N 1st July 2025
  • 5/5

    I have used Boom for over 3 years.

    I have used Boom for over 3 years. It has been great for getting me out of emergency situations. now that, I am better off... I have used Boom for over 3 years. It has been great for getting me out of emergency situations. now that, I am better off financially. I am using the savings service which is amazing! staff are very helpful. I feel like my money is safe and secure and can always apply again in a crises! Thank you Boom! Read more Read less

    {"display":"kealey jesson","full_name":"kealey jesson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/385928.png"}}'s avatar
    Savings
    kealey jesson 25th June 2025
  • 5/5

    Support to Save as well as borrow

    They have helped me to save whilst borrowing at a time when other lenders would not help. They were a lifeline in purchasing a car... They have helped me to save whilst borrowing at a time when other lenders would not help. They were a lifeline in purchasing a car to be able to travel to work. Now the harder times have passed but I support Boom by continuing to save with them with quick and efficient access to funds when required. Read more Read less

    {"display":"Erica Keegan","full_name":"Erica Keegan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Erica Keegan 25th June 2025
  • 5/5

    Easy and helpful staff, quick easy made tge experien...

    Easy and helpful staff, quick easy made tge experience stress free

    {"display":"nikki mitchell","full_name":"nikki mitchell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1248083.png"}}'s avatar
    Loans
    nikki mitchell 24th June 2025
  • 5/5

    Easy to save and withdraw money from savings accounts

    Easy to save and withdraw money from savings accounts

    {"display":"Lim","full_name":"Lim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lim 20th June 2025
  • 5/5

    Fast friendly service.

    Fast friendly service. Gives people with low income options to give them a boost financially wich not meny company's do

    {"display":"Miss allan","full_name":"Miss allan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Miss allan 20th June 2025
  • 5/5

    Great support and great communication.

    Great support and great communication.

    {"display":"Bruno","full_name":"Bruno","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bruno 18th June 2025

    Products from Boom Community Bank

    Showing all products offered by Boom Community Bank

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