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Boom Community Bank reviews

Boom Credit Union logo
Rated Excellent 4.94/5

Boom Community Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,568 product reviews

Average score of 4.94/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Boom Community Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Had several loans from boom and they have always bee...

Had several loans from boom and they have always been helpful and quick payments when most needed.

{"display":"Annabell c","full_name":"Annabell c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Annabell c 12th August 2025

Latest negative rating

1/5

They gave me a loan and then refused the 2...

They gave me a losn and then refused the 2 nd one

{"display":"Gaynor morris ","full_name":"Gaynor morris ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Gaynor morris 7th June 2025

About Boom Community Bank

Boom Community Bank is a not-for-profit Credit Union. Its operating surplus goes back into services or is paid as dividends to members.

It was founded in 2008 and originally called West Sussex Credit Union. Mergers with other Credit Unions then formed Boom Community Bank. Today, it provides financial services to people who live or work in areas from Berkshire to the South Coast.

Boom Community Bank provide loans and savings products.

Boom Community Bank at a glance

Contact details

Phone
0345 521 5552
Email
[email protected]
Main address
17 liverpool street gardens
Social media

Reviews for Boom Community Bank

Showing 11 of 1568 company reviews Last reviewed within 7 days

Had several loans from boom and they have always bee...

Loans 12th August 2025

Had several loans from boom and they have always been helpful and quick payments when most needed.

Rated Excellent 5/5
Read more product reviews

5 stars definitely brilliant

Loans 6th August 2025

I’ve been using boom for a couple of years now and they are just brilliant very supportive and understanding and very quick and efficient in... I’ve been using boom for a couple of years now and they are just brilliant very supportive and understanding and very quick and efficient in what they do everything is explained and easy to understand highly recommend Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Staff helpful.

    Staff helpful. Online process for approval may not suit everyone but it was relatively easy to follow.

    {"display":"Lorna","full_name":"Lorna","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lorna 5th August 2025
  • 5/5

    Super fast super easy very helpful and friendly

    Super fast super easy very helpful and friendly

    {"display":"Amie R","full_name":"Amie R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amie R 23rd July 2025
  • 4/5

    Good service

    Friendly team when called them as had an inquiry. Easy to follow steps and good value for your money, over all good service

    {"display":"Angelina L","full_name":"Angelina L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Angelina L 22nd July 2025
  • 5/5

    Great thank you

    I have recommended to my friend who has now joined

    {"display":"Codie H","full_name":"Codie H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Codie H 18th July 2025
  • 5/5

    It was in complicated and easy to navigate

    It was in complicated and easy to navigate

    {"display":"Mandy C","full_name":"Mandy C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mandy C 10th July 2025
  • 5/5

    Volunteers give you Exellent Customet Service,They...

    Volunteers give you Exellent Customet Service,They are Patience , They take time to make you understand if you have any question,If you book an Apointment... Volunteers give you Exellent Customet Service,They are Patience , They take time to make you understand if you have any question,If you book an Apointment with them you will not be disapointed, Brilliant work Read more Read less

    {"display":"Salome S","full_name":"Salome S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Salome S 8th July 2025
  • 5/5

    I feel very peaceful with my savings at Boom.

    I feel very peaceful with my savings at Boom. Worthwhile and caring. They should teach the big conglomerates how to bank with compassion. Yay!

    {"display":"Mary J","full_name":"Mary J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mary J 6th July 2025
  • 4/5

    I went not happy you moved to a new place...

    I went not happy you moved to a new place

    {"display":"Em Dtone","full_name":"Em Dtone","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1258991.png"}}'s avatar
    Savings
    Em Dtone 5th July 2025
  • 5/5

    always helped me out absolutely amazing staff/team!

    always helped me out absolutely amazing staff/team!

    {"display":"Sharna Spears","full_name":"Sharna Spears","avatar":{"url":"\/assets\/uploads\/avatars\/users\/370777.png"}}'s avatar
    Loans
    Sharna Spears 1st July 2025

    Products from Boom Community Bank

    Showing all products offered by Boom Community Bank

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