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Boom Community Bank reviews

Boom Credit Union logo
Rated Excellent 4.94/5

Boom Community Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,558 product reviews

Average score of 4.94/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Boom Community Bank have trended negatively over the past 90 days

Latest positive rating

5/5

always helped me out absolutely amazing staff/team!

always helped me out absolutely amazing staff/team!

{"display":"Sharna Spears","full_name":"Sharna Spears","avatar":{"url":"\/assets\/uploads\/avatars\/users\/370777.png"}}'s avatar
Loans
Sharna Spears 1st July 2025

Latest negative rating

1/5

They gave me a loan and then refused the 2...

They gave me a losn and then refused the 2 nd one

{"display":"Gaynor morris ","full_name":"Gaynor morris ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Gaynor morris 7th June 2025

About Boom Community Bank

Boom Community Bank is a not-for-profit Credit Union. Its operating surplus goes back into services or is paid as dividends to members.

It was founded in 2008 and originally called West Sussex Credit Union. Mergers with other Credit Unions then formed Boom Community Bank. Today, it provides financial services to people who live or work in areas from Berkshire to the South Coast.

Boom Community Bank provide loans and savings products.

Boom Community Bank at a glance

Contact details

Phone
0345 521 5552
Email
[email protected]
Main address
17 liverpool street gardens
Social media

Reviews for Boom Community Bank

Showing 11 of 1558 company reviews Last reviewed within 7 days

always helped me out absolutely amazing staff/team!

Loans 1st July 2025

always helped me out absolutely amazing staff/team!

Rated Excellent 5/5
Read more product reviews

They are Prompt.

Savings 1st July 2025

They are Prompt. Talk with real people. Just the way banking should be. Very understanding even when you do an activity you do not understand,... They are Prompt. Talk with real people. Just the way banking should be. Very understanding even when you do an activity you do not understand, they exercise compassion. Making a customer feel valued. Can't ask for more. They are a real community bank. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    I have used Boom for over 3 years.

    I have used Boom for over 3 years. It has been great for getting me out of emergency situations. now that, I am better off... I have used Boom for over 3 years. It has been great for getting me out of emergency situations. now that, I am better off financially. I am using the savings service which is amazing! staff are very helpful. I feel like my money is safe and secure and can always apply again in a crises! Thank you Boom! Read more Read less

    {"display":"kealey jesson","full_name":"kealey jesson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/385928.png"}}'s avatar
    Savings
    kealey jesson 25th June 2025
  • 5/5

    Support to Save as well as borrow

    They have helped me to save whilst borrowing at a time when other lenders would not help. They were a lifeline in purchasing a car... They have helped me to save whilst borrowing at a time when other lenders would not help. They were a lifeline in purchasing a car to be able to travel to work. Now the harder times have passed but I support Boom by continuing to save with them with quick and efficient access to funds when required. Read more Read less

    {"display":"Erica Keegan","full_name":"Erica Keegan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Erica Keegan 25th June 2025
  • 5/5

    Easy and helpful staff, quick easy made tge experien...

    Easy and helpful staff, quick easy made tge experience stress free

    {"display":"nikki mitchell","full_name":"nikki mitchell","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1248083.png"}}'s avatar
    Loans
    nikki mitchell 24th June 2025
  • 5/5

    Easy to save and withdraw money from savings accounts

    Easy to save and withdraw money from savings accounts

    {"display":"Lim","full_name":"Lim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lim 20th June 2025
  • 5/5

    Fast friendly service.

    Fast friendly service. Gives people with low income options to give them a boost financially wich not meny company's do

    {"display":"Miss allan","full_name":"Miss allan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Miss allan 20th June 2025
  • 5/5

    Great support and great communication.

    Great support and great communication.

    {"display":"Bruno","full_name":"Bruno","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bruno 18th June 2025
  • 5/5

    Good to know that my savings are doing something useful

    Good to know that my savings are doing something useful

    {"display":"Stephen N","full_name":"Stephen N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Stephen N 16th June 2025
  • 5/5

    I like my Credit Union!

    I was a volunteer of Berkshire refit zunion

    {"display":"Takee G","full_name":"Takee G","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1245302.png"}}'s avatar
    Savings
    Takee G 16th June 2025
  • 5/5

    very excellent customer service, efficient IT system

    very excellent customer service, efficient IT system

    {"display":"Philip","full_name":"Philip","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1245202.png"}}'s avatar
    Savings
    Philip 15th June 2025

    Products from Boom Community Bank

    Showing all products offered by Boom Community Bank

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