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Boom Community Bank: Loans reviews

Name: Loans
Rating: 4.95 (1101 reviews)

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4.95

Based on 1,101 reviews, last reviewed 27th Apr 2026

300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

97%

Latest highest rating:

5

Been with Boom since it was surrey save and they’ve... Been with Boom since it was surrey save and they’ve always helped me when I needed it. There are people to talk to. Reviewed on: 27th April 2026

Latest lowest rating:

1

They gave me a loan and then refused the 2... They gave me a losn and then refused the 2 nd one Reviewed on: 7th June 2025

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About this product

Boom Community Bank have four personal loans to choose from.

The Advantage Loan, the Choice Loan, the Family Loan and the Access Loan enable you to borrow an amount ranging from £300 to £10,000 depending on the loan type. There are no arrangement fees or early repayment penalties.

Boom Community Bank personal loan reviews help you find out what it’s really like to be a customer. If you’ve used Boom Community Bank before, you can also leave a review and share your experience.

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Boom Community Bank Loans reviews (1101)

Amazing company

Boom credit make getting a loan really easy. Nothing is too complicated and the Customer service is excellent. Reviewed on: 1st August 2021

The best and helpful

Best team! Very pleased with them! Reviewed on: 1st August 2021

Excellent customer service, so helpful.

The staff were so approachable and understanding of my circumstances. They were so helpful and such a fast turnaround. I’m so grateful. Reviewed on: 31st July 2021

Amazing

So helpfull got a second top up loan helped me care for my disabled son Reviewed on: 31st July 2021

Professional, considerate and prompt

Boom credit union was recommended to me by a Freind. I needed money to cover an urgent trip. I phoned my local office (Worthing) and was invited to discuss my options with an advisor. The team were understanding of my situation and we’re non-judgemental. The advisor empathised with my circumstances at that time and I found this comforting and supportive. I also met some of the senior team and they were also approachable and understanding. They worked promptly and efficiently to provide me with the funds I needed. They kept in contact with me and supported me with my repayment plan. I was never made to feel threatened or panicked if I was struggling to return payments. They listened, understood and supported me to make repayments. They ensured that repayments were realistic and achievable for me. I have recommended their services to others because in times of financial worry and the stress it causes, they are a great source of support and reassurance. I also saved money with them too! Reviewed on: 31st July 2021

Brilliant

Really helpful, so thankful for the help Reviewed on: 31st July 2021

Best lending society

Very helpful and efficient in releasing funds. Reviewed on: 31st July 2021

Great

I have had Boom as a financial savour for many years. I have found them friendly, understanding of my situation at every turn, willing and able to listen to me, sympathise and laugh along with me. At my worst financial troubles they are always there. Thank you Reviewed on: 31st July 2021

Helpfull

Verry helpful patient trust worthey good rates Reviewed on: 31st July 2021

Fair, efficient, practical service.

Great community service that you can have faith in. Customer Service is excellent. So straight forward, gives customers great confidence in dealing with this organisation. I thoroughly recommend them. Reviewed on: 31st July 2021

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