Took 2 months to let me know existing condition was not covered although not had treatment or visited doctor in 3 years. They could have... Took 2 months to let me know existing condition was not covered although not had treatment or visited doctor in 3 years. They could have let me know straight away I was not covered, taking another 2 months charges out. Put monthly charges up Dec, age related, callex twice to get reduced, to lower acceptable sum with reduced premiums this was never actioned. Total rubbish company do not use. Read more Read less

I have been currently waiting 6 weeks to receive payment from an income protection insurance that I took out in Aug 2019. At the time... I have been currently waiting 6 weeks to receive payment from an income protection insurance that I took out in Aug 2019. At the time I made sure I clarified any existing conditions and the validity of this policy in relation to them. However, since taking out the policy I have developed a problem completely unrelated to the pre existing conditions, I have completed the required paperwork, supplied relevant documentation and additional appointments which I have attended in the hospital. Unfortunately I am being penalised because my GP despite numerous phone calls to the surgery still hasn’t completed the report they’ve requested. And now they want to know if I have any reports stating that I did not suffer from the problem prior to taking out the policy. I did expect to have an uphill battle after reading the reviews of this product on numerous sites, however I intend to seek legal advice if this isn’t resolved soon. The Financial Times have sung their praises in an article published about British Friendly earlier this year. Maybe they need to contact a few customers who are still waiting for them to honour their promise of income protection. If I’m not paid out soon I will have no option other than to return to work as a nurse and hope my hip doesn’t completely go causing me further injuries. Not holding my breath though Read more Read less

This company have no intention of paying out any claims , and will try anything to avoid payment . A bunch of London spivs .

I have had a positive experience with British Friendly who gave me the cover I needed fro income protection. they have always been fast to... I have had a positive experience with British Friendly who gave me the cover I needed fro income protection. they have always been fast to respond with my queries and offer good rates for their product. Read more Read less

Never buy policy from this company full of scam, your clam never will be successful at any cost, I ever een 1st company who tells... Never buy policy from this company full of scam, your clam never will be successful at any cost, I ever een 1st company who tells to client with decision cancel your policy wht joke Read more Read less

This is a great company with excellent value products and the staff are friendly just like their name. Their Mutual Benefits scheme offers lots of... This is a great company with excellent value products and the staff are friendly just like their name. Their Mutual Benefits scheme offers lots of extras at no extra cost such as second opinions from doctors, high street discounts, counselling, wills and power of attorney registrations. They also offer self-employed policies. Read more Read less

These people are real professionals. Hats off!