Voting in the British Bank Awards is now open! Share your feedback & enter our £1,000 prize draw.Vote now
Ratings based on 130 reviews Last review 2 weeks ago
4.84 / 5Amazing overall rating

By Miles is a new type of insurance company which offers car insurance cover mile by mile. While this innovative insurance product is launching in Spring 2018, we've already got a bunch of reviews from the beta version that launched in Autumn 2017....

Read Full Description

By Miles is a new type of insurance company which offers car insurance cover mile by mile. While this innovative insurance product is launching in Spring 2018, we've already got a bunch of reviews from the beta version that launched in Autumn 2017. Are you an early adopter and could this service be ideal for you? Please write a By Miles review once you've used this new company and help others decide if this type of insurance is right for them!

5 110
4 16
3 2
2 0
1 0

Your By Miles Reviews (130)

Write a review
1st November 2018

Cheap as chips

So easy to use with app and looking forward to saving money by only paying 3.3p a mile. Added bonus is your no claims bonus is automatically protected. They've got a refer a friend scheme where we'll both get £50 in free miles credit if you buy a ...

Read more

So easy to use with app and looking forward to saving money by only paying 3.3p a mile. Added bonus is your no claims bonus is automatically protected. They've got a refer a friend scheme where we'll both get £50 in free miles credit if you buy a policy using my reg! Use MV65WUE as the promo ...

Write a review
26th October 2018

Excellent customer service

They've got a refer a friend scheme where we'll both get £50 in free miles credit if you buy a policy using my reg! Use SA57DOH as the promo ...

Read more

They've got a refer a friend scheme where we'll both get £50 in free miles credit if you buy a policy using my reg! Use SA57DOH as the promo code.

Customer service is second to none, they spent a while helping me find the OBD port in my car.

It's a totally new concept where you pay for the exact number of miles you drive. As a low mileage city driver it's working out well for me.

Write a review
12th October 2018

Nice innovative car insurance product

I've been using the By Miles car insurance service for a while, and it's very intuitive, easy to setup and the customer service is excellent. You pay a fixed annual cost which covers your car when parked, and a per mile rate when you are driving. This...

Read more

I've been using the By Miles car insurance service for a while, and it's very intuitive, easy to setup and the customer service is excellent. You pay a fixed annual cost which covers your car when parked, and a per mile rate when you are driving. This is quite suitable for low mileage users.

The insurance policy which is underwritten by AXA, is fully comprehensive (incl. business cover) and also includes protected NCD at no extra cost. Their app is brilliant and the whole policy can be managed through that. Also, unlike other insurance providers, they don't charge any admin fees for the first three policy changes.

Write a review
7th October 2017

Amazing concept! I am thinking about this type of insurance for years

Previously working in car financing and insurance for the biggest French car manufacturer I was looking for launching this innovative type of insurance in central Europe but couldn't find insurers supporting the idea or investment. I am happy to see...

Read more

Previously working in car financing and insurance for the biggest French car manufacturer I was looking for launching this innovative type of insurance in central Europe but couldn't find insurers supporting the idea or investment. I am happy to see that finally some hard working people made it happen. That's the future of insurance! We'll done guys

Write a review
3rd October 2017

a very good idea

As this company is not up and running yet this is a brilliant idea and I can't wait for this to kick off as I only do about 2000/2500 miles a year in my car I think I should only pay for the miles I do in my private car most insurance company's I've...

Read more

As this company is not up and running yet this is a brilliant idea and I can't wait for this to kick off as I only do about 2000/2500 miles a year in my car I think I should only pay for the miles I do in my private car most insurance company's I've looked at will only let me put down 5000 miles per year but I'm not anywhere near that I for one hope that this idea does go live soon as my insurance is soon duey

Write a review
2nd October 2017

Great idea!

As a mother with two young drivers in the family, I would have gladly welcomed this innovation when my children where learning to drive. If your kids are heading off to uni this idea now gives the option of taking their car with them. The older...

Read more

As a mother with two young drivers in the family, I would have gladly welcomed this innovation when my children where learning to drive. If your kids are heading off to uni this idea now gives the option of taking their car with them. The older generation will benefit too. Ideal for my 92 year father, who is still perfectly capable of driving, but only does very few miles these days.

Write a review
29th September 2017

Only 4 Stars Because It's Not Live Yet

A friend was on the beta trial and showed me the app. Great idea, simple execution. His wife's school run cost 1p... sometimes 2p. Amazing. I will get this for my car that sits there and does nothing for most of the month. My only fear is that I will...

Read more

A friend was on the beta trial and showed me the app. Great idea, simple execution. His wife's school run cost 1p... sometimes 2p. Amazing. I will get this for my car that sits there and does nothing for most of the month. My only fear is that I will become a bit evangelical about it… and a bit of a pub bore.

Write a review
29th September 2017

taking Insurance provision to New levels

By Miles is developing technology which combines insurance with fantastic data that can be used in many different ways. They are zooming in on a much underserved sector, the low mileage driver. As a new entrant they have none of the baggage of the...

Read more

By Miles is developing technology which combines insurance with fantastic data that can be used in many different ways. They are zooming in on a much underserved sector, the low mileage driver. As a new entrant they have none of the baggage of the existing insurers and can price low mileage accurately and fairly.

Write a review
29th September 2017

Fantastic Company Keeping Up with the times....

The fact you can see everything in the App makes everything easier and more to date with how people of today are. Everyone uses their phones to do things from turning on the heating in our houses to switching off a light in our bedroom. This app shows...

Read more

The fact you can see everything in the App makes everything easier and more to date with how people of today are. Everyone uses their phones to do things from turning on the heating in our houses to switching off a light in our bedroom. This app shows you can manage your car and insurance in pretty much the same way. From checking how much a journey cost to checking if your car has any error codes. The App make car insurance smart.

Write a review
29th September 2017

Great new innovative way for car insurance

Since joining the original By Miles Beta, I've been nothing but pleased with the company. Everything is clearly explained, email updates (that are actually not boring and relatively friendly) are sent out, but not too often. The app works great, and...

Read more

Since joining the original By Miles Beta, I've been nothing but pleased with the company. Everything is clearly explained, email updates (that are actually not boring and relatively friendly) are sent out, but not too often. The app works great, and has only got better since being a part of the beta+. You only pay for what you use, which for short journey drivers, is amazing! If I ever have a question, I can message one of the team straight from within the app in a instant message format, and will always get a reply within a couple of hours. Really great work. Finally something to overcome unfriendly, expensive car insurers! :)