Ratings based on 1278 reviews Last review 1 month ago
4.93 / 5Amazing overall rating

By Miles is a new type of insurance company which offers car insurance cover mile by mile. This award-winning, innovative insurance product launched in 2018, designing policies that were fairer for lower mileage drivers. Are you an early adopter and...

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By Miles is a new type of insurance company which offers car insurance cover mile by mile. This award-winning, innovative insurance product launched in 2018, designing policies that were fairer for lower mileage drivers. Are you an early adopter and could this service be ideal for you? Please write a By Miles review once you've used this new company and help others decide if this type of insurance is right for them!

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Your By Miles Reviews (1278)

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24th February 2020

Chaotic

The company seems fine unless you're unlucky enough to have a claim. They don't want to reinsure you. Not sure about their organisation either. My certificate of insurance had a different date to the one I was quoted on cancellation. Two calls and...

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The company seems fine unless you're unlucky enough to have a claim. They don't want to reinsure you. Not sure about their organisation either. My certificate of insurance had a different date to the one I was quoted on cancellation. Two calls and this was never rectified. One hand doesn't seem to know what the other hand is up to. Cheap for a reason.

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10th February 2020

2nd year and even lower price this year round

By far best insurance out there for low mileage drivers. I was looking elsewhere as you usually do but then the price came through and it is by far better than comparison providers. IF you are going to purchase use YG16 YZN for £50 in free miles. It ...

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By far best insurance out there for low mileage drivers. I was looking elsewhere as you usually do but then the price came through and it is by far better than comparison providers. IF you are going to purchase use YG16 YZN for £50 in free miles. It goes a very long way..... :)

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28th November 2019

A no- brainer!

By Miles may not be for everyone, but if like me your mileage is low and share the car with a family member, it makes splitting the cost of insurance easy and much fairer. I have shared the good news with friends so they can see if By Miles is for...

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By Miles may not be for everyone, but if like me your mileage is low and share the car with a family member, it makes splitting the cost of insurance easy and much fairer. I have shared the good news with friends so they can see if By Miles is for them too. It was so easy to sign up and install the tracker, I have not used the claims service (fortunately) but all other aspects of the service has been excellent. If you are thinking of moving to By Miles I thoroughly recommend it - use this link to be eligible for a discount https://bymiles.co.uk/refer/BJ14PXA.

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8th November 2019

Only for what you use

Great concept and easy to set up. The app also has a car diagnostic option because of where the plug in...

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Great concept and easy to set up. The app also has a car diagnostic option because of where the plug in goes.

You can also get £50 worth of free miles by using a referral link. I didn't pay anything for my first few months due to the free miles. I've added a link here in case you're interested:
https://bymiles.co.uk/refer/NA15HMJ

Happy driving!

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28th October 2019

Cheap and secure for now at least :D

Recently purchased my insurance through ByMiles, I do around 20k miles a year and it comes out cheaper than getting a regular insurance...

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Recently purchased my insurance through ByMiles, I do around 20k miles a year and it comes out cheaper than getting a regular insurance policy.

If you guys want £50 off and want to help me out as well use my promo code: https://bymiles.co.uk/refer/NX15OGV

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23rd September 2019

Excellent

By miles have cut the cost of my insurance for the year by nearly half!!! If like me ur mileage for the year is pretty low I’d definitely recommend trying them, as not only could u cut ur insurance quote right down, I’ve found dealing with the company ...

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By miles have cut the cost of my insurance for the year by nearly half!!! If like me ur mileage for the year is pretty low I’d definitely recommend trying them, as not only could u cut ur insurance quote right down, I’ve found dealing with the company a complete pleasure.

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20th September 2019

Saved money - brilliant app.

After getting my renewal with a 25% increase I did research and ByMiles came out near the top for me. Very easy process and it is working brilliantly. Another benefit, as I'm now paying by the mile, is to encourage me to use the car less! Good...

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After getting my renewal with a 25% increase I did research and ByMiles came out near the top for me. Very easy process and it is working brilliantly. Another benefit, as I'm now paying by the mile, is to encourage me to use the car less! Good environmentally as well!

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16th September 2019

Fantastic service that is a must for low mileage drivers!

By Miles has been a life changer for me....

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By Miles has been a life changer for me.

I only use my car for short distances so paying high insurance premiums has always been something that has caused me a great deal of stress. It's always felt disproportionate to the amount of driving I have done and I seriously considered selling my car a number of times as the costs do add up.

Since switching to By Miles, my yearly insurance cost has reduced to nearly a third of the cost of my previous insurance and the money I have saved has reduced my stress levels considerably. I was able to pay for an MOT and service with much less worry and and it even allowed me to go on short holiday which was great.

I have recommended By Miles to a number of friends who have all been impressed with the competetive pricing and the app which allows you to track and monitor your travels.

I also love that the app allows you to contact By Miles using live chat. I had a query about the service and didn't want to start using my car before I could clarify the terms with them. I was able to get hold of a knowledgeable reprensentative almost instantly and I was able to use the car straight away. This was in stark contrast to my previous insurers who would keep me on hold for several minutes and redirect my call to different departments.

I can't stress how important a company like By Miles and the service they offer is for low to mid mileage drivers that feel penalised by insurance companies for owning a car.

I hope they continue to be as competitive in pricing and the service remains as excellent as to what I have experienced so far as they have been a revelation for me.