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By Miles reviews

By Miles logo
Rated Excellent 4.90/5

By Miles reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 13,058 product reviews

Average score of 4.90/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for By Miles have trended negatively over the past 90 days

Latest positive rating

5/5

VERY INEXPENSIVE, WONDERFUL SERVICE

VERY INEXPENSIVE, WONDERFUL SERVICE RECEIVED A REFUND OF £75 WHEN RENEWAL WAS DUE

{"display":"RICHARD","full_name":"RICHARD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
RICHARD 10th October 2025

Latest negative rating

2/5

Great app easy to use .

Great app easy to use . Everything very clear . No hassle

{"display":"debbie","full_name":"debbie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car insurance
debbie 23rd August 2025

About By Miles

By Miles is an award-winning car insurance company.

By Miles was founded in 2016, when it started building a policy the team believed would be fairer, smarter and better suited to lower mileage drivers. This is why By Miles charge a fixed cost that covers a car while it’s parked, but the rest is based on the miles driven.

By Miles provides insurance customers with the cost of every journey, no extra cost for No Claims Discount protection, capped mileage costs and a car medic on the app.

By Miles at a glance

Contact details

Email
[email protected]
Main address
Churchill Court, Westmoreland Road, Bromley, BR1 1DP
Social media

Reviews for By Miles

Showing 11 of 13058 company reviews Last reviewed within 7 days

VERY INEXPENSIVE, WONDERFUL SERVICE

Car insurance 10th October 2025

VERY INEXPENSIVE, WONDERFUL SERVICE RECEIVED A REFUND OF £75 WHEN RENEWAL WAS DUE

Rated Excellent 5/5
Read more product reviews

Never a problem, always well informed.

Car insurance 10th October 2025

Never a problem, always well informed.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Excellent customer service services, the price could...

    Excellent customer service services, the price could be cheaper

    {"display":"Tahera b","full_name":"Tahera b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Tahera b 10th October 2025
  • 5/5

    Great concept that is a fairer way ahd more accurate...

    Great concept that is a fairer way ahd more accurate of pricing car insurance. ByMiles customer service is great too; friendly and helpful

    {"display":"Laura B","full_name":"Laura B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Laura B 9th October 2025
  • 5/5

    Excellent company

    Good price. Helpful customer services.

    {"display":"shirlpurl","full_name":"shirlpurl","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    shirlpurl 9th October 2025
  • 5/5

    Value for money

    Cost per mile increases rapidly, but for low mileage drivers it is the best way to insure Customer service is outstanding

    {"display":"Richard O","full_name":"Richard O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Richard O 9th October 2025
  • 5/5

    Money and planet saving.

    I'm more aware of the amount of unnecessary journeys that I used to make , which saves me money and the planet ( global warming)

  • 5/5

    I received over £300 back.

    I received over £300 back. Brilliant

    {"display":"Magdalena M","full_name":"Magdalena M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Magdalena M 28th September 2025
  • 5/5

    By Miles is a good insurer

    By Miles was the cheapest for me last year. It was quick and easy to set up online.

    {"display":"Joyce ","full_name":"Joyce ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Joyce 6th September 2025
  • 4/5

    By miles is brilliant for low mileage drivers, cost...

    By miles is brilliant for low mileage drivers, cost effective and great customer service. Only minor ‘gripe’ is I can’t add another driver other than... By miles is brilliant for low mileage drivers, cost effective and great customer service. Only minor ‘gripe’ is I can’t add another driver other than a close relative to my cover - even for a days cover when I need it so have to i sure them separately with one of their competitors. Read more Read less

    {"display":"Maggy Sainsbury","full_name":"Maggy Sainsbury","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Maggy Sainsbury 5th September 2025
  • 5/5

    So easy to track my miles

    It’s so easy to use the app to track how I’m doing with my miles and the options to pay a monthly basis or ahead of the year

    {"display":"Lisa","full_name":"Lisa","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car insurance
    Lisa 5th September 2025

    Products from By Miles

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