By Miles Reviews

  Ratings based on 4,368 reviews       Last review 1 month ago    

By Miles is a new type of insurance company which offers car insurance cover mile by mile. This award-winning, innovative insurance product launched in 2018, designing policies that were fairer for lower mileage drivers. Are you an early adopter and...

READ MORE

By Miles is a new type of insurance company which offers car insurance cover mile by mile. This award-winning, innovative insurance product launched in 2018, designing policies that were fairer for lower mileage drivers. Are you an early adopter and could this service be ideal for you? Please write a By Miles review once you've used this new company and help others decide if this type of insurance is right for them!

Overall Rating

Amazing

1

2

3

4

5

By Miles Review Insight

What are people saying in their reviews?

Price & Interest Rates

67% of feedback is Product related

Customer profile

Top Age Profile: 25-34

Top Channel Preference: App

Insurance Choice Awards logo Winner of 'Innovation of the Year' in the 2017 Insurance Choice Awards

By Miles Products 4,368

Car Insurance

So far so good

I bought the policy and it was very easy and was the cheapest I paid for an insurance in my life.. I am pleased with the insurance giving that I didn't have any accidents or dealing with them since then. I love the app that shows me where I have been... Read more

I bought the policy and it was very easy and was the cheapest I paid for an insurance in my life.. I am pleased with the insurance giving that I didn't have any accidents or dealing with them since then. I love the app that shows me where I have been driving and where I stopped, how long the journey took, etc etc.. However I thought it's bit expensive to pay by miles, but it's OK as I'm working from home now.. If anyone wants a referel for free miles worth £50, feel free to use https://bymiles.co.uk/refer/LV65RHF.
Good luck all..

Reviewed on 28th May 2021
Shilpa Dona's avatar
Shilpa Dona
Write a review

Car Insurance

Never insure with this company.

No fault claim on 11th Nov. Passed back and forth between two different companies, WNSA dealt with claim, they were slow, made mistakes, did not ring me back, I was finally given a settlement letter on 19th Feb and still did not get paid until 23rd... Read more

No fault claim on 11th Nov. Passed back and forth between two different companies, WNSA dealt with claim, they were slow, made mistakes, did not ring me back, I was finally given a settlement letter on 19th Feb and still did not get paid until 23rd March. I had to constantly ring them and ByMiles to get this sorted. The underwriters 'Tradewise' just would not release the payment. I was unable to speak to their Financial Dept directly, apparently they all work 'Off Sure', I guess that's so no one get hold of them. Never insure with By'Miles or any other company that has 'Tradewise' as their underwriters. Absolutely diabolical service. Left a Google review and they rang me up asking how they could put things right. After asking for compensation for the long delays in settling my claim I was offered: Wait for it! LOL £300 vouchers against my future miles on my new policy, LIKE I WAS REALLY GOING TO INSURE WITH THEM AGAIN. !!

Reviewed on 14th April 2021
Jean Yousfi's avatar
Jean Yousfi
Write a review

Car Insurance

BEST Car Insurance BY MILES

Still with them after 2 year and will NOT change.

Reviewed on 25th March 2021
Stanley Smith's avatar
Stanley Smith
Write a review

Car Insurance

Much fairer for me

Particularly in the current climate, By Miles has saved a fortune and even in normal circumstance I would often overstate mileage on an insurance policy to be on the safe side. By Miles seems a much fairer strategy and worked out much, much cheaper... Read more

Particularly in the current climate, By Miles has saved a fortune and even in normal circumstance I would often overstate mileage on an insurance policy to be on the safe side. By Miles seems a much fairer strategy and worked out much, much cheaper for me than anything else.

Reviewed on 8th March 2021
Jack Alcock's avatar
Jack Alcock
Write a review

Car Insurance

Fantastic

Very good service, other companies should learn from it.

Reviewed on 8th March 2021
Magi's avatar
Magi
Write a review

Car Insurance

Simply the best

By Miles is an excellent company to deal with and really like their product. If suits me to have a low initial outlay and then pay for my driving. It’s a heck of a lot cheaper and I’m quids in.

Reviewed on 8th February 2021
Elaine Thomas's avatar
Elaine Thomas
Write a review

Car Insurance

Most ethical and fair car insurer

I have saved money on my car insurance thanks to the pricing structure of By Miles. Recommended it to all my family and friends.

Reviewed on 2nd February 2021
Jagtar Singh's avatar
Jagtar Singh
Write a review

Car Insurance

By Far the Best Car Insurance during Lockdown

Have been with BY Miles car insurance now for 8 months. By far the best savings I have ever made on car insurance. During lockdown, I have started driving less and makes no sense using a traditional car insurance company. I recommended a friend to... Read more

Have been with BY Miles car insurance now for 8 months. By far the best savings I have ever made on car insurance. During lockdown, I have started driving less and makes no sense using a traditional car insurance company. I recommended a friend to join and received a £50 credit balance and for the last 4 months my driving insurance has been free. Brilliant app too. Can highly recommend !

Reviewed on 1st February 2021
Minixtvtoor's avatar
Minixtvtoor
Write a review

Car Insurance

All good.

Still cheapest and most appropriate in these times.

Reviewed on 26th January 2021
Christine Bowden's avatar
Christine Bowden
Write a review

Car Insurance

Absolutely amazing

It works out cheaper much cheaper I only pay for what I drive ....

Reviewed on 25th January 2021
Shabana Bashir 's avatar
Shabana Bashir
Write a review

Car Insurance

Too expensive

I’ve been driving for many years with no accidents to my name. At the renewal the price of insurance jumped up by double the amount I paid to sign up in the first instance. Unacceptable...I have recommended people and gave them high ratings in every r... Read more

I’ve been driving for many years with no accidents to my name. At the renewal the price of insurance jumped up by double the amount I paid to sign up in the first instance. Unacceptable...I have recommended people and gave them high ratings in every regard. Now it’s clear that they do not feel the same, especially to an honest and loyal customer such as myself.

Reviewed on 25th January 2021
Liam's avatar
Liam
Write a review

Car Insurance

Excellent insurance product

Brilliant cover, fantastic service

Reviewed on 25th January 2021
Sarah's avatar
Sarah
Write a review

Car Insurance

Use promo code to get £50 worth of free miles (Ibz818) Or use the link below

Use promo code to get £50 worth of free miles ... Read more

Use promo code to get £50 worth of free miles (Ibz818)

Best insurance company ever!!
excellent customer service
love the app it tells you
Cost of each journey and the miles you have done.
It also tells you if you got any fault on your car.
And you get business cover as standard on all policies

https://bymiles.co.uk/refer/IBZ818

Reviewed on 18th December 2020
Ibrahim's avatar
Ibrahim
Write a review

Car Insurance

Just set up really easy and all seems good

Does what it says on the tin. Counts your miles. I also got £50 free miles off a referral. Which is always welcoming. If you would like the same you can use my link https://bymiles.co.uk/refer/BN16UJY enjoy

Reviewed on 3rd November 2020
Chris's avatar
Chris
Write a review

Car Insurance

Don't change your vehicle

Everything was going great until I changed my car. I checked with By-miles to make sure they could cover my new car and was told they could so my car purchase went ahead. Once I got the car home I called By-miles to update my policy. Once my new car... Read more

Everything was going great until I changed my car. I checked with By-miles to make sure they could cover my new car and was told they could so my car purchase went ahead. Once I got the car home I called By-miles to update my policy. Once my new car showed on their system, I was then told that they can't cover my new car so they cancelled my policy and charged me £50.00 cancellation fee. So be warned if you intend to ever change your vehicle to a fully electric one.

Reviewed on 27th October 2020
Computer Dave's avatar
Computer Dave
Write a review

Car Insurance

They are so good

There is no insurance company so good like By Miles.

Reviewed on 19th September 2020
Daniel Obeng's avatar
Daniel Obeng
Write a review

Car Insurance

£2 per month

save money save the environment get fit by using my ebike more great app

Reviewed on 18th September 2020
Nicola's avatar
Nicola
Write a review

Car Insurance

Best insurance if you drive less

I've always been looking on this pay-per-mile insurance since I was working from home. It is a perfect insurance as i only pay when i drive. It is unfortunate that they dont support all the cars.

Reviewed on 17th September 2020
Deepak Vidhate's avatar
Deepak Vidhate
Write a review

Car Insurance

Great experience

Very good for part time drivers like me! I am very please with By Miles.

Reviewed on 17th September 2020
Sergio Dutra's avatar
Sergio Dutra
Write a review

Car Insurance

Low cost insurance

Renewed my car insurance after a year and paid less than i did in the first year. Great referral system to bring down monthly costs. Definitely recommend for send car in household, especially if not doing many miles per year.

Reviewed on 16th September 2020
Azeem's avatar
Azeem
Write a review