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By Miles: Car insurance reviews

Name: Car insurance
Rating: 4.91 (13081 reviews)

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4.91

Based on 13,081 reviews, last reviewed 17th Oct 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025

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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

By Miles Car insurance reviews (13081)

Review of the By Miles, Car insurance:

Easy and affordable

I've been with them for a few years and have saved myself ££££s Reviewed on: 12th August 2022

Brilliant insurance

I don't worry about huge bills Affordable Reviewed on: 13th August 2022

Had to give it ten stars because it true

The most well thought out insurance in company they understand the customer and what they need . Reviewed on: 13th August 2022

Car insurance done the correct way!

Why pay for mileage you don’t do? With ByMiles you only pay for the year for your parked up duration - and then per mile you drive, what more could you ask for?! Great and quick customer service too, can’t complain Reviewed on: 13th August 2022

By Miles review

Great insurance company ..easy to monitor your bills especially as general cost of living prices are high..a shame you can’t have business insurance however lower bills reflect this service..staff have always been very helpful..highly recommend By Miles Reviewed on: 13th August 2022

Flexibility, transparency, disrupting

By Miles have disrupted the industry and the approach has made me think again about small journeys and alternative methods of transport. I’ve had a lesser impact on the environment because I’m insured through By Miles. Reviewed on: 13th August 2022

Great value

Great all round package. Good price, covers problems in depth. Have been with them a couple of years and am pleased with the service I have received to date Reviewed on: 13th August 2022

Cheap and best insurance if you use your vehicle for local use and short commute to work

Good things about by miles is that it provides the infos about your travel distance, amout that costed to cover the journey and location you travel each time you drive the car. But it does sometime calculate wrong mileage which may cost you more money if you didn't notice it. I had to contact by miles customer service once regarding my mileage that I covered as it calculated wrong mileage. Reviewed on: 13th August 2022

Value

It's the best insurance company I have ever used and to be fair the cheapest by far I can honestly say great value Reviewed on: 13th August 2022

very happy

every insurance should be like this Reviewed on: 13th August 2022

Very good service and product

I have been with By Miles for almost a year. The beauty of of the service provided is that you can keep tabs on how many miles you have done each day and how much it costs using the app. This is a great way to manage you costs as well. The app that is provided also lets you diagnose any issues with your vehicle. I would love to renew my insurance again with By Miles! Reviewed on: 13th August 2022

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