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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

can't wait

4
Very much look forward to signing up in the near future! Reviewed on: 12th September 2017
Julia Baxter's avatar
Julia Baxter

Brilliant insurer

5
Wonderful experience from start to finish Reviewed on: 12th September 2017
Andrew Last 's avatar
Andrew Last

Great idea

4
Really smart concept that will save me money on my car insurance, what's not to like? Reviewed on: 12th September 2017
Steve's avatar
Steve

The idea sounds great!

5
I'm yet to use the app, but the idea sounds great, and once I finish my existing insurance policy, I'm really eager to use By Miles because I think pay-per-mile is the way forward. Reviewed on: 12th September 2017
Tom Chard's avatar
Tom Chard

Top firm run by top people

5
Innovation at the highest level using latest technology and transparent costs Reviewed on: 12th September 2017
Lea Blackham's avatar
Lea Blackham

Innovative Idea

5
Perfect for those that don't use cars very often. How has someone not come up with this before? Reviewed on: 12th September 2017
Rory Jones's avatar
Rory Jones

Perfect for Londoners

5
Living in the outskirts of London means having a car is completely uneconomical but also essential every other week. This is a really great solution to it. Reviewed on: 12th September 2017
wing's avatar
wing

Easy to use

5
Insurance is often confusing but this service is straight forward and easy to use. Saves me time and money. Reviewed on: 12th September 2017
Shannon Sinclair's avatar
Shannon Sinclair

Sounds interesing

5
Identifies & embraces the needs of changing consumer behaviour e.g. the modern day millennial Reviewed on: 12th September 2017
Catherine kelly's avatar
Catherine kelly

Amazing for city drivers

5
As a very light user of my car, By Miles has been an absolute godsend in terms of making owning a motor in London genuinely viable! Love it! Reviewed on: 12th September 2017
Dominic Ennis's avatar
Dominic Ennis

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