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By Miles: Car insurance reviews

4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
36300% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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93%
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6%
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1%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
debbie's avatar
debbie

About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The best way to insure your car

5
By miles is great. The app is great and I love the whole concept of only paying for the time you spend actually driving the car. I have 2 cars and one spends 6 days a week sat in my garage so for me this solution to car insurance is great. I would recommend the company to everybody! Great people, always quick to respond to queries and they have designed a great app. 10/10 for By miles!!! Reviewed on: 27th September 2017

Value for money car insurance

5
As a low milage driver, less than 3000 miles per year, I believe that pay as you drive insurance will give me much better value for money thna a normal annual premium. Reviewed on: 27th September 2017

Excellent idea

5
The idea of only charge for just the miles is so good you would never think you could get an insurance company like that but your company has done it so it's great can't wait till you launch Reviewed on: 27th September 2017

Great!

5
Simple, affordable, smart, innovative Reviewed on: 27th September 2017

Quite simply a better business model...

4
By Miles is the logical way forward for car insurance; premiums should be closely related to vehicle mileage but for nearly all of the old-style companies, this is not the case. By Miles breaks the mold, and is can be expected to grow rapidly over the next few years. This should mean better value for motorists. Reviewed on: 27th September 2017

Perfect solution for low mileage drivers

5
I and am sure other low mileage drivers typically end up paying a lot on insurance even though we drive mostly on weekends. A policy by just miles seems like a one stop solution for all these problems. Looking forward to their official launch Reviewed on: 27th September 2017

Easy, honest, well priced

5
Just plug a little device into your car and save money. It really is that simple, virtually halved my insurance costs and I can't wait for the service to go fully live. Friendly service and fast email response with a great product to boot. If only all insurance companies were this efficient! Reviewed on: 27th September 2017

By Miles is what we were looking for!

4
I think By Miles is what we were looking for as car insurance. We need someone and something that keep us safe and be fair to drivers. Please help us to stop being robbed by car insurances. Reviewed on: 27th September 2017

Great idea. Bring it on

5
Low mileage drivers stand together! Reviewed on: 27th September 2017

What an amazing idea

5
At last I feel as if I can get value for money when insuring my car. It does not make sense that 'one size fits all' approach as I use my car so infrequently, as do many people living in central London. Reviewed on: 27th September 2017

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