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By Miles: Car insurance reviews

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4.90
Based on 13,081 reviews, last reviewed 17th Oct 2025
90% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
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6%
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1%
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0%
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Latest highest rating:

5

Professional helpful staff if you need to get in touch. Professional helpful staff if you need to get in touch. Competitive quotes. Have insured 3 years in a row with By Miles. Reviewed on: 17th October 2025
Claire L's avatar
Claire L

Latest lowest rating:

2

Great app easy to use . Great app easy to use . Everything very clear . No hassle Reviewed on: 23rd August 2025
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debbie
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About this product

By Miles provide car insurance aimed at low mileage drivers.

By Miles charge a fixed cost that covers a car while it’s parked. The rest is based on the actual miles driven. Customers can either plug in the matchbox-sized Miles Tracker, or for newer cars, you can connect By Miles directly with your car’s mileometer.

By Miles car insurance reviews help you find out what it’s really like to be a customer. If you’ve used By Miles before, you can also leave a review and share your experience.

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By Miles Car insurance reviews (13081)

The future of car insurance is here!

5
I trialled the By Miles app and I have to say it's amazing! I don't drive a huge amount, and it's always irked me that I pay the same as drivers who do loads of miles. Finally an insurance product for me! Reviewed on: 14th September 2017
Rory Muldoon's avatar
Rory Muldoon

An industry gear changer

5
A 'road-breaking' startup, with a true customer focus. Reviewed on: 13th September 2017
Miles Walker's avatar
Miles Walker

Shaking up insurance

5
I was part of the trial . It is a game changer. Reviewed on: 13th September 2017
Callum McIndoe's avatar
Callum McIndoe

Friendly Team with an amaizing idea coming along with a great app!

5
I took part in the By Miles Trial and it was a great experience! The app is just amaizing, showing detailed information of each journey as well as the condition of the car itself and where the current position is. The development over the last month is very promissing and I can't wait to see By Miles launch to become a "real" customer. The idea of a pay-per-mile policy definetly enables fairer pricing for low milage drivers and will save me and other people a lot of money. They really deserve this award! Reviewed on: 13th September 2017
Thakshan Sanmugalingam's avatar
Thakshan Sanmugalingam

Ground breaking and money saving

5
User friendly, totally customer centric (you pay for what you use) and many potential future benefits (rewards better driving, recovery notification, car maintenance updates and helps you locate your car! and acts as a tracker) Reviewed on: 13th September 2017
john 's avatar
john

Brilliant

5
Really fantastic. Cannot recommend them enough Reviewed on: 12th September 2017
Richard Metcalfe's avatar
Richard Metcalfe

Great innovation

5
Great innovation. Looking forward to launch. Reviewed on: 12th September 2017
Jim Vine's avatar
Jim Vine

Loved it

5
Straightforward and stress free, easily the most intuitive product I've used in a long time. Reviewed on: 12th September 2017
George Frederick Sanders's avatar
George Frederick Sanders

Best out there

5
Exactly what I need! Fits my driving and the service is amazing Reviewed on: 12th September 2017
Claire hamnett's avatar
Claire hamnett

Great idea and very professional outfit!

5
These guys are on it. If you do a low mileage, seriously consider this company, great app, great customer service and they are always innovating! Reviewed on: 12th September 2017
Fred Edwards 's avatar
Fred Edwards

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