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Zempler Bank (formerly Cashplus) reviews

Zempler Bank Logo
Rated Excellent • 4.84/5

Zempler Bank (formerly Cashplus) reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 20,130 product reviews

Average score of 4.84/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Zempler Bank (formerly Cashplus) have trended negatively over the past 90 days

Latest positive rating

5/5

Great for cash management

Great for cash management - and business support

{"display":"Phil","full_name":"Phil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business account
Phil 22nd May 2025

Latest negative rating

1/5

I will never open an account with them again

It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and... It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and I was given the banking info, my account was closed a few days later, which caused me a lot of stress and inconvenience. Read more Read less

{"display":"Ben","full_name":"Ben","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business account
Ben 18th May 2025
See more reviews for Zempler Bank (formerly Cashplus) products

About Zempler Bank (formerly Cashplus)

Zempler Bank (formerly Cashplus) is a digital bank that introduced the UK’s first prepaid debit card and the first online business account.

Zempler Bank was founded by Rich Wagner and rebranded from Cashplus in July 2024. Zempler Bank have helped over 650,000 businesses in the UK.

Zempler Bank offers current accounts and credit cards for business and personal customers.

Zempler Bank (formerly Cashplus) at a glance

Contact details

Phone
0330 024 0924
Social media

Reviews for Zempler Bank (formerly Cashplus)

Showing 11 of 20130 company reviews • Last reviewed within 14 days

Great for cash management

Business account • 22nd May 2025

Great for cash management - and business support

{"display":"Phil","full_name":"Phil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I’ve been a Cashplus customer for over 2 years, and...

Current accounts • 21st May 2025

I’ve been a Cashplus customer for over 2 years, and I recently went through the rebrand to Zempler Bank. Honestly, the transition was smoother than... I’ve been a Cashplus customer for over 2 years, and I recently went through the rebrand to Zempler Bank. Honestly, the transition was smoother than expected — my card still works, the app looks cleaner, and the core features I rely on (like instant notifications and expense tracking) are still there. I like that they’re now officially a bank; it gives me a bit more confidence in using them for my business account Read more Read less

{"display":"Aleh","full_name":"Aleh","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    the customer service people are very informed and po...

    the customer service people are very informed and polite when I ring yup and always answer my query quickly great to do business with and... the customer service people are very informed and polite when I ring yup and always answer my query quickly great to do business with and hoping for a long partnership with yourselves and keep yup the good work chat soon to you all Read more Read less

    {"display":"angela n","full_name":"angela n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    I will never open an account with them again

    It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and... It is a disaster to deal with this so-called bank and its unprofessional staff. In spite of the fact that my account was opened and I was given the banking info, my account was closed a few days later, which caused me a lot of stress and inconvenience. Read more Read less

    {"display":"Ben","full_name":"Ben","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business account
    Ben 18th May 2025
  • 1/5

    Blocked my account because my card was returned, now...

    Blocked my account because my card was returned, now I'm £3k out of pocket - lol, what a joke.

    {"display":"AB","full_name":"AB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business account
    AB 6th May 2025
  • 5/5

    Great easy simple card services and very good custo...

    Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly

    {"display":"Rehan z","full_name":"Rehan z","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Rehan z 4th May 2025
  • 5/5

    I’ve been with Zempler since it was Cashplus I’ve be...

    I’ve been with Zempler since it was Cashplus I’ve been with them for years and there amazing I wouldn’t bank with anyone else, but an... I’ve been with Zempler since it was Cashplus I’ve been with them for years and there amazing I wouldn’t bank with anyone else, but an overdraft would be nice lol Read more Read less

    {"display":"Dwayne D","full_name":"Dwayne D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very happy with everything that I’ve been offered an...

    Very happy with everything that I’ve been offered and great App

    {"display":"Neville fivey","full_name":"Neville fivey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I’m happy

    Just straight forward and easy to use

    {"display":"David w","full_name":"David w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business account
    David w 29th April 2025
  • 5/5

    Quick to open and great communications

    Quick to open and great communications

    {"display":"Robert J","full_name":"Robert J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very easy to operate in the app, excellent customer...

    Very easy to operate in the app, excellent customer service, I personally had a very pleasant experience in solving some problems

    {"display":"Ovidiu A","full_name":"Ovidiu A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Ovidiu A 29th April 2025

    Products from Zempler Bank (formerly Cashplus)
    Showing products offered by Zempler Bank (formerly Cashplus)

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