Zempler Bank reviews
Zempler Bank reviews
Verified businesses always have up to date contact details and can respond to reviews.
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Award winning organisation
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UK-based contact centre
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FCA approved and regulated
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Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 22,574 product reviews
Zempler Bank's Credit card, Current accounts, and Business account products are praised for their easy-to-use apps, helpful customer service, and quick transactions. However, many business account users face serious issues with account restrictions, poor communication, and unexplained freezes that cause major disruptions. Fees and charges also frustrate several users.
Positive themes
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Zempler Bank Credit card is easy to use with helpful and friendly service.
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Zempler Bank Business account app is simple, user-friendly and reliable.
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Zempler Bank Current accounts app is easy to use with quick payments.
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Negative themes
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Business accounts often get frozen or blocked without clear reasons.
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Customer service is frequently unhelpful and slow to resolve issues.
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Fees and charges on transactions and cash deposits annoy many users.
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About Zempler Bank
Zempler Bank is a digital bank that introduced the UK’s first prepaid debit card and the first online business account.
Zempler Bank was founded by Rich Wagner and rebranded from Cashplus in July 2024. Zempler Bank have helped over 650,000 businesses in the UK.
Zempler Bank offers current accounts and credit cards for business and personal customers.
Zempler Bank at a glance
Reviews for Zempler Bank
Showing 11 of 22574 company reviews • Last reviewed within 7 days
a very good bank and a very fast application I recom...
a very good bank and a very fast application I recommend the score 10
Simple, efficient business banking
Review title: Simple, efficient business banking with clear featuresReview text:I’ve had a positive experience using Zempler Bank for my business account. The account setup process... Review title: Simple, efficient business banking with clear featuresReview text:I’ve had a positive experience using Zempler Bank for my business account. The account setup process was straightforward and completed quickly, with clear instructions throughout. The online interface and mobile app are easy to navigate, making it simple to track transactions, manage payments, and monitor cash flow in real time.One of the main advantages is the transparency around fees, which helps with financial planning. The account works well for day-to-day business transactions, including receiving payments and making transfers. Notifications are prompt, and overall reliability has been good.Customer support has been responsive when needed, although most functions are intuitive enough that assistance is rarely required. The platform is especially useful for small businesses or independent professionals who want a modern, digital-first banking solution.Overall, I would recommend Zempler Bank to business owners looking for a convenient and efficient account with good usability and clear financial management tools. Read more Read less
Products from Zempler Bank
Business account
by Zempler BankZempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank...
Business account
by Zempler BankZempler Bank offers business accounts with no monthly fees, FSCS protection, and tools for managing finances. Features include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank...
Current accounts
by Zempler BankZempler Bank offer two personal current accounts – the Freedom account and the Activeplus account. The Freedom account has no monthly fees and the Activeplus account is £5.95 per month....
Current accounts
by Zempler BankZempler Bank offer two personal current accounts – the Freedom account and the Activeplus account. The Freedom account has no monthly fees and the Activeplus account is £5.95 per month....
Credit card
by Zempler BankA Zempler credit card is available if you have a personal income of over £15,000 or more. There’s no annual or monthly fee, flexible repayment options and a credit limit...
Credit card
by Zempler BankA Zempler credit card is available if you have a personal income of over £15,000 or more. There’s no annual or monthly fee, flexible repayment options and a credit limit...
Business Credit Card
by Zempler BankZempler Bank's business credit card has features that include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with...
Business Credit Card
by Zempler BankZempler Bank's business credit card has features that include UK-based telephone support, 24/7 fraud monitoring, in-app and online banking. Zempler Bank say they are dedicated to supporting small businesses with...
Prepaid Card
by Zempler BankZempler Bank prepaid card reviews are written by people like you! With so many new prepaid cards on the market, with a range of different features on offer, our Smart...
Prepaid Card
by Zempler BankZempler Bank prepaid card reviews are written by people like you! With so many new prepaid cards on the market, with a range of different features on offer, our Smart...
Travel Money Cards
by Zempler BankZempler Bank offers Euro and US dollar travel cards, allowing users to pay in local currencies with competitive exchange rates. Features include no transaction fees, real-time balance tracking, and the...
Travel Money Cards
by Zempler BankZempler Bank offers Euro and US dollar travel cards, allowing users to pay in local currencies with competitive exchange rates. Features include no transaction fees, real-time balance tracking, and the...
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