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Zempler Bank (formerly Cashplus) reviews

Zempler Bank Logo
Rated Excellent • 4.84/5

Zempler Bank (formerly Cashplus) reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 20,126 product reviews

Average score of 4.84/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Zempler Bank (formerly Cashplus) have trended negatively over the past 90 days

Latest positive rating

5/5

Great easy simple card services and very good custo...

Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly

{"display":"Rehan z","full_name":"Rehan z","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Credit Card
Rehan z 4th May 2025

Latest negative rating

1/5

Blocked my account because my card was returned, now...

Blocked my account because my card was returned, now I'm £3k out of pocket - lol, what a joke.

{"display":"AB","full_name":"AB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Account
AB 6th May 2025
See more reviews for Zempler Bank (formerly Cashplus) products

About Zempler Bank (formerly Cashplus)

Zempler Bank (formerly Cashplus) is a digital bank that introduced the UK’s first prepaid debit card and the first online business account.

Zempler Bank was founded by Rich Wagner and rebranded from Cashplus in July 2024. Zempler Bank have helped over 650,000 businesses in the UK.

Zempler Bank offers current accounts and credit cards for business and personal customers.

Zempler Bank (formerly Cashplus) at a glance

Contact details

Phone
0330 024 0924
Social media

Reviews for Zempler Bank (formerly Cashplus)

Showing 11 of 20126 company reviews • Last reviewed within 7 days

Blocked my account because my card was returned, now...

Business Account • 6th May 2025

Blocked my account because my card was returned, now I'm £3k out of pocket - lol, what a joke.

{"display":"AB","full_name":"AB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
AB
Rated Terrible • 1/5
Read more product reviews

Great easy simple card services and very good custo...

Credit Card • 4th May 2025

Great easy simple card services and very good customer service had a to make a call about me statement adviser sort out the problem pretty quickly

{"display":"Rehan z","full_name":"Rehan z","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I’ve been with Zempler since it was Cashplus I’ve be...

    I’ve been with Zempler since it was Cashplus I’ve been with them for years and there amazing I wouldn’t bank with anyone else, but an... I’ve been with Zempler since it was Cashplus I’ve been with them for years and there amazing I wouldn’t bank with anyone else, but an overdraft would be nice lol Read more Read less

    {"display":"Dwayne D","full_name":"Dwayne D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very happy with everything that I’ve been offered an...

    Very happy with everything that I’ve been offered and great App

    {"display":"Neville fivey","full_name":"Neville fivey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I’m happy

    Just straight forward and easy to use

    {"display":"David w","full_name":"David w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    David w 29th April 2025
  • 5/5

    Quick to open and great communications

    Quick to open and great communications

    {"display":"Robert J","full_name":"Robert J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very easy to operate in the app, excellent customer...

    Very easy to operate in the app, excellent customer service, I personally had a very pleasant experience in solving some problems

    {"display":"Ovidiu A","full_name":"Ovidiu A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    Ovidiu A 29th April 2025
  • 5/5

    Good service

    Any questions have been sorted out promptly !

    {"display":"James M","full_name":"James M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    James M 28th April 2025
  • 5/5

    Excellent service

    Excellent service, I definitely recommend it

    {"display":"Muhammad K","full_name":"Muhammad K","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1211942.png"}}'s avatar
  • 5/5

    GREAT ALL ROUND BANK ACCOUNT

    Simply put, Zempler does everything that it says on the tin. No frills, no faff, efficient and effective.

    {"display":"Colin Howe","full_name":"Colin Howe","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Headache!! Avoid!!

    They restricted my account 3 days ago and still no reply from them

    {"display":"Adam S","full_name":"Adam S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Adam S 25th April 2025

    Products from Zempler Bank (formerly Cashplus)
    Showing products offered by Zempler Bank (formerly Cashplus)

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