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Zempler Bank (formerly Cashplus) reviews

Zempler Bank Logo
Rated Excellent • 4.84/5

Zempler Bank (formerly Cashplus) reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • UK-based contact centre
    UK-based contact centre
  • FCA approved and regulated
    FCA approved and regulated
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 20,106 product reviews

Average score of 4.84/5
5 star
90%
4 star
8%
3 star
1%
2 star
0%
1 star
1%
Reviews for Zempler Bank (formerly Cashplus) have trended negatively over the past 90 days

Latest positive rating

5/5

Great Service.

Customer services have always been available at any time I have needed and have always been able to solve rapidly any issues I have had.

{"display":"Kevin Beesley-Travers","full_name":"Kevin Beesley-Travers","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Give them a pass

Endless support phone call holds. They just don't know how to resolve a problem. They kept on passing the issue till I had to hang up

{"display":"Sam","full_name":"Sam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Account
Sam 15th April 2025
See more reviews for Zempler Bank (formerly Cashplus) products

About Zempler Bank (formerly Cashplus)

Zempler Bank (formerly Cashplus) is a digital bank that introduced the UK’s first prepaid debit card and the first online business account.

Zempler Bank was founded by Rich Wagner and rebranded from Cashplus in July 2024. Zempler Bank have helped over 650,000 businesses in the UK.

Zempler Bank offers current accounts and credit cards for business and personal customers.

Zempler Bank (formerly Cashplus) at a glance

Contact details

Phone
0330 024 0924
Social media

Reviews for Zempler Bank (formerly Cashplus)

Showing 11 of 20106 company reviews • Last reviewed within 7 days

Great Service.

Credit Card • 20th April 2025

Customer services have always been available at any time I have needed and have always been able to solve rapidly any issues I have had.

{"display":"Kevin Beesley-Travers","full_name":"Kevin Beesley-Travers","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great App - Easy to use and make payments.

Credit Card • 19th April 2025

Great App - Easy to use and make payments.

{"display":"Peter T","full_name":"Peter T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    This company charges fees for many transactions that...

    This company charges fees for many transactions that should be free, such as withdrawing cash from a cash machine or for many other transfers and transactions.

    {"display":"Shahrad A","full_name":"Shahrad A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    It's generally good, easy to navigate across the app...

    It's generally good, easy to navigate across the app and on browser.

    {"display":"Tyrone C","full_name":"Tyrone C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Any issue has always been dealt with promptly and pr...

    Any issue has always been dealt with promptly and professionally, only had to call on a couple of occasions youin all the time I’ve banked with

    {"display":"RIAZ C","full_name":"RIAZ C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1198935.png"}}'s avatar
    Business Account
    RIAZ C 18th April 2025
  • 5/5

    They simply do what they say they will do.

    They simply do what they say they will do and customer services are always friendly, helpful and polite

    {"display":"SteveG","full_name":"SteveG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Accounts
    SteveG 18th April 2025
  • 5/5

    Hassle free

    Since having Zempler Bank I am please to say, when ever I have any issues it has been solved quickly without any hassle. Also the... Since having Zempler Bank I am please to say, when ever I have any issues it has been solved quickly without any hassle. Also the advisors are always polite and helpful. Read more Read less

    {"display":"KZC","full_name":"KZC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Credit Card
    KZC 17th April 2025
  • 5/5

    Great experience.

    Great experience. The customer service is excellent

    {"display":"Princesstoyin007","full_name":"Princesstoyin007","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    excellent all round good service and well run bank

    excellent all round service, very easy to use and very trustworthy bank

    {"display":"Garton P","full_name":"Garton P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    App is brilliant

    App is brilliant, communication excellent and simple to understand. Flexible options the meet needs

    {"display":"Josie Pepler","full_name":"Josie Pepler","avatar":{"url":"\/assets\/uploads\/avatars\/users\/758197.png"}}'s avatar
    Credit Card
    Josie Pepler 15th April 2025
  • 5/5

    Good and easy to operate but no options for receive...

    Good and easy to operate but no options for receive card payment.

    {"display":"Sonny P","full_name":"Sonny P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Account
    Sonny P 15th April 2025

    Products from Zempler Bank (formerly Cashplus)
    Showing products offered by Zempler Bank (formerly Cashplus)

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