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Chase Bank reviews

Chase Bank's logo
Rated Excellent 4.94/5

Chase Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
  • Award winning organisation
    Award winning organisation
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 64,596 product reviews

Average score of 4.94/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chase Bank have trended positively over the past 90 days

Latest positive rating

5/5

Amazing App, streets ahead of other banks!

Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh

Latest negative rating

2/5

get you with eye catching interest rates and cashbac...

get you with eye catching interest rates and cashback and then slowly take everything away.

{"display":"Peter West","full_name":"Peter West","avatar":{"url":"\/assets\/uploads\/avatars\/users\/726886.png"}}'s avatar
Current account
Peter West 30th August 2025

About Chase Bank

Chase is an award-winning bank that's part of JPMorgan Chase.

Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.

Chase offers a current account, a savings account and an investment product via Nutmeg.

Chase Bank at a glance

Contact details

Phone
0800 376 3333
Email
[email protected]
Social media

Reviews for Chase Bank

Showing 11 of 64596 company reviews Last reviewed within 14 days

Amazing App, streets ahead of other banks!

Current account 7th September 2025

Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh

Rated Excellent 5/5
Read more product reviews

Interest rates are poor following introductory offer...

Savings 5th September 2025

Interest rates are poor following introductory offers compared with some other banks. Also, competitions to win things rather than provide better rates puts me off... Interest rates are poor following introductory offers compared with some other banks. Also, competitions to win things rather than provide better rates puts me off staying with the bank longer term. Read more Read less

Rated Average 3/5
Read more product reviews
  • 5/5

    The credit limited is great

    The credit limited is easy to obtain and the payment method is quite vary, and the app is very user family, so highly recommended.

    {"display":"KYM","full_name":"KYM","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1173682.png"}}'s avatar
    Credit card
    KYM 5th September 2025
  • 5/5

    Very good debit card and nice boosted accounts

    Very good debit card and nice boosted accounts

    {"display":"Harley L","full_name":"Harley L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Harley L 5th September 2025
  • 5/5

    Great app and great perks

    Firstly the app is great and easy to use. In addition, Chase offers 1% cash back on all purchases made on the debit card (inc.... Firstly the app is great and easy to use. In addition, Chase offers 1% cash back on all purchases made on the debit card (inc. apple pay) which is great. In addition to this there is the option to use round-up to round up every purchase to the nearest whole pound and take the round-up amount to a savings account. Read more Read less

    {"display":"Denis Craven","full_name":"Denis Craven","avatar":{"url":"\/assets\/uploads\/avatars\/users\/475643.png"}}'s avatar
    Current account
    Denis Craven 5th September 2025
  • 3/5

    After the first year, interest dropped like a stone

    As a new customer, my experience in the first year was good with a decent promotional rate of interest applied monthly to the savings account.... As a new customer, my experience in the first year was good with a decent promotional rate of interest applied monthly to the savings account. Cashback on the current account was also worthwhile. But on the first anniversary, savings interest dropped like a stone and cashback earnings became too restrictive to have much value. The debit card that has no numbers on it is good in a way but that feature doesn't stop it from being used as a contactless card. I've moved most of my savings elsewhere for better interest. Read more Read less

    {"display":"Ron G","full_name":"Ron G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ron G 5th September 2025
  • 5/5

    Chase Banking

    Great bank with excellent benefits and good app

  • 2/5

    get you with eye catching interest rates and cashbac...

    get you with eye catching interest rates and cashback and then slowly take everything away.

    {"display":"Peter West","full_name":"Peter West","avatar":{"url":"\/assets\/uploads\/avatars\/users\/726886.png"}}'s avatar
    Current account
    Peter West 30th August 2025
  • 5/5

    Great customer care

    This bank has been so helpful and kind to me. Especially in light of silly mistakes I’ve made with scammers! They were so understanding and... This bank has been so helpful and kind to me. Especially in light of silly mistakes I’ve made with scammers! They were so understanding and helpful and even made a note of my medical issues which can make me open to scammers even more. Read more Read less

    {"display":"Sandy","full_name":"Sandy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Sandy 4th August 2025
  • 5/5

    One of the best banks I know.

    One of the best banks I know. Seamless when processing payments

  • 5/5

    Chase always have great rates, and the app is easy t...

    Chase always have great rates, and the app is easy to use

    {"display":"Jodie","full_name":"Jodie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jodie 1st July 2025

    Products from Chase Bank

    Showing all products offered by Chase Bank

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