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Chase Bank reviews

Chase Bank's logo
Rated Excellent 4.95/5

Chase Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 63,891 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Chase Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Saving is made easy on this app-based bank

Saving is made easy on this app-based bank. They offer competitive rates of interest. I appreciate their innovations that make saving easy, such as round-ups,... Saving is made easy on this app-based bank. They offer competitive rates of interest. I appreciate their innovations that make saving easy, such as round-ups, cashback, and the ability to split your savings accounts so you can have accounts saving towards a specific goal such as a holiday. Read more Read less

{"display":"Paul","full_name":"Paul","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Paul 10th March 2025

Latest negative rating

1/5

Cancelled the only reason I joined, 1% casback

Cancelled the only reason I joined, 1% casback

{"display":"Rob","full_name":"Rob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Rob 6th March 2025

About Chase Bank

Chase is an award-winning bank that's part of JPMorgan Chase.

Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.

Chase offers a current account, a savings account and an investment product via Nutmeg.

Chase Bank at a glance

Contact details

Phone
0800 376 3333
Email
[email protected]
Social media

Reviews for Chase Bank

Showing 11 of 63891 company reviews Last reviewed within 7 days

Saving is made easy on this app-based bank

Savings 10th March 2025

Saving is made easy on this app-based bank. They offer competitive rates of interest. I appreciate their innovations that make saving easy, such as round-ups,... Saving is made easy on this app-based bank. They offer competitive rates of interest. I appreciate their innovations that make saving easy, such as round-ups, cashback, and the ability to split your savings accounts so you can have accounts saving towards a specific goal such as a holiday. Read more Read less

Rated Excellent 5/5
Read more product reviews

A seamless app-based bank with excellent rewards

Current Account 10th March 2025

A seamless app-based current and savings account - straightforward, easy-to-use and the best of any banking app that I've experienced. When I do need to... A seamless app-based current and savings account - straightforward, easy-to-use and the best of any banking app that I've experienced. When I do need to be in touch with a human, the customer service has been fantastic. Chase also offers excellent rewards - cashback, round-ups and competitive savings rates. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 4/5

    Better than other banks

    Chase had competitive interest rates

    {"display":"Rachel M","full_name":"Rachel M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Rachel M 10th March 2025
  • 5/5

    Husband recommended and I have no issues really like...

    Husband recommended and I have no issues really like the service very easy to use

  • 4/5

    User and saver friendly

    The round up option provided with the current account, helps to creat interest earning savings without it being a burden, either in terms of affordability... The round up option provided with the current account, helps to creat interest earning savings without it being a burden, either in terms of affordability or time & effort. Also, being able to open multiple current accounts under one umbrella account, can help with budgetting. Read more Read less

  • 5/5

    Amazing bank account .

    I joined Chase a while back, its an easy to use app, its nice to get cashback on payments with my card sadly its going... I joined Chase a while back, its an easy to use app, its nice to get cashback on payments with my card sadly its going to end soon though on certain payment, i like the idea where you can choise to round up your payment and save the odd change! Read more Read less

  • 5/5

    Highest rate in saving with little hassle.

    Highest rate in saving with little hassle. I compared multiple banks and found chase to be the the best with minimal operational difficulties, simply open... Highest rate in saving with little hassle. I compared multiple banks and found chase to be the the best with minimal operational difficulties, simply open the account online app, put money in and started to receive interest. They inform clearly what’s the interest rate and when it changes. Read more Read less

    {"display":"Lynn","full_name":"Lynn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lynn 10th March 2025
  • 5/5

    EXCELLENT CHASE

    Very easy to set up and use. So good to be able to use abroad as no currency really needed in advance

    {"display":"J M","full_name":"J M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    J M 10th March 2025
  • 5/5

    Happy customer

    Great to use in the UK and abroad for spending and cash withdrawals with good exchange rates. Cashback is a bonus, although as that will... Great to use in the UK and abroad for spending and cash withdrawals with good exchange rates. Cashback is a bonus, although as that will be changing in April, not so sure it will be as good. Anytime I have needed to contact customer services they have been responsive and helpful. Overall a good product. App is easy to use and I like that additional notes can be added to transfers for a memory jog. Read more Read less

    {"display":"Aisha","full_name":"Aisha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Aisha 10th March 2025
  • 5/5

    Chase Bank is great

    I've been using the Chase UK current account for a while now, and I must say, it’s been excellent. The mobile app is incredibly intuitive,... I've been using the Chase UK current account for a while now, and I must say, it’s been excellent. The mobile app is incredibly intuitive, making it effortless to manage my finances on the go. The 1% cashback on everyday spending is a fantastic perk, and the round-up savings feature is a great way to build up savings without even thinking about it. I also really appreciate the top-notch customer service – responses are always prompt and helpful. The fact that there are no fees on foreign transactions is a huge bonus, especially for travel. Overall, Chase UK provides a seamless and rewarding banking experience, and I’d highly recommend it to anyone looking for a modern and reliable current account. Read more Read less

    {"display":"Marcus","full_name":"Marcus","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Marcus 9th March 2025
  • 5/5

    Really good conversion rates and no fees

    Really good conversion rates and no fees

    {"display":"TA","full_name":"TA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    TA 9th March 2025

    Products from Chase Bank

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