Chase Bank reviews
Chase Bank reviews
Verified businesses always have up to date contact details and can respond to reviews.
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Award winning organisation
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Offers digital wallet and contactless payment support
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Fully digital service with no in-person branches
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On-line application and approval process
Review summary
People rate this company as Excellent based on 64,591 product reviews
Chase nails it with an easy-to-use app, great cashback, and solid savings interest that really helps you save. The customer service often shines with quick, friendly support and real people to talk to. On the flip side, some find the app glitchy or slow at times, and there are grumbles about dropping interest rates and cashback limits. A few have had frustrating customer service experiences, especially with fraud or payment issues.
Positive themes
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Chase app is super easy to use and makes managing money a breeze.
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Chase offers excellent cashback and rewards that make spending feel rewarding.
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Chase savings accounts pay great interest rates and help you save easily.
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Negative themes
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Customer service can be slow or unhelpful especially with fraud or payment issues.
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Chase’s app sometimes glitches or is slow causing frustration.
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Interest rates and cashback rewards have dropped and become less competitive.
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About Chase Bank
Chase is an award-winning bank that's part of JPMorgan Chase.
Chase National Bank was formed in 1877 by John Thompson and later became Chase Manhattan Bank in 1955. In 2000, Chase Manhattan merged with JPMorgan & Co, to form today's JPMorgan Chase. Chase launched in the UK in 2021 after servicing over 56 million US customers.
Chase offers a current account, a savings account and an investment product via Nutmeg.
Chase Bank at a glance
Contact details
- Phone
- 0800 376 3333
- [email protected]
- Social media
Reviews for Chase Bank
Showing 11 of 64591 company reviews
Amazing App, streets ahead of other banks!
Amazing App, streets ahead of other banks!!! Love everything about it. Customer service is 5 star. Can’t fault it tbh
Interest rates are poor following introductory offer...
Interest rates are poor following introductory offers compared with some other banks. Also, competitions to win things rather than provide better rates puts me off... Interest rates are poor following introductory offers compared with some other banks. Also, competitions to win things rather than provide better rates puts me off staying with the bank longer term. Read more Read less
Products from Chase Bank
Showing all products offered by Chase Bank
Current account
by Chase BankChase is an award-winning current account provider. The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions...
Current account
by Chase BankChase is an award-winning current account provider. The Chase current account offers 1% cashback for your first 12 months as a new customer. You can get answers to your questions...
Savings
by Chase BankThe Chase saver account can be opened with any amount and can have a maximum balance of £1m. The account has a variable interest rate and you can make withdrawals...
Savings
by Chase BankThe Chase saver account can be opened with any amount and can have a maximum balance of £1m. The account has a variable interest rate and you can make withdrawals...
Credit card
by Chase BankIf you’re a Chase current account holder, you can apply for a Chase credit card. You can use the Chase credit card abroad and won’t be charged foreign exchange fees....
Credit card
by Chase BankIf you’re a Chase current account holder, you can apply for a Chase credit card. You can use the Chase credit card abroad and won’t be charged foreign exchange fees....
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