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Chase Bank: Savings reviews

Name: Savings
Rating: 4.823961516293122152 (23030 reviews)

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4.82

Based on 23,030 reviews, last reviewed 13th Jun 2026

99% decrease in 5 star reviews

in the past 90 days

57% decrease in 1 star reviews

in the past 90 days

96%

Latest highest rating:

5

brilliant savings interest rate, brilliant savings interest rate, Reviewed on: 13th June 2026

Latest lowest rating:

1

Changing interest rates for current customers. Changing interest rates for current customers. Not competitive with current market rates. Seem more interested in introducing gimmicks for new custom... Read more Reviewed on: 11th June 2026

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About this product

The Chase saver account can be opened with any amount and can have a maximum balance of £1m.

The account has a variable interest rate and you can make withdrawals whenever you like. There are no fees or charges and you can open up to ten Chase saver accounts with each one earning interest.

Chase saver account reviews help you find out what it’s like to be a customer. If you’ve used Chase before, you can also leave a review and share your experience.

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Chase Bank Savings reviews (23030)

Outstanding customer service

Simply amazing that you can speak to a real person immediately via a couple of clicks on the app. Love the cashback and roundups too. Reviewed on: 5th April 2023

Easy to use and great interest rate

Chase savings account is so easily accessible in the app. The interest rate is also amazing and always increases to stay competitive Reviewed on: 5th April 2023

Chase me Chase me

Fantastic Bank and easy to use. I get a great rate of return which is paid monthly into my account, and allows me to withdraw money whenever I need it. Reviewed on: 5th April 2023

Best Mobile Banking experience

The Mobile app is one of the best I have used Reviewed on: 5th April 2023

Great service

Fantastic customer service, easy to use App, great rewards and good interest rates on savings accounts. Reviewed on: 5th April 2023

Save

Perfect way to understand online banking hope to link with credit file asap Reviewed on: 5th April 2023

Simply the Best

I joined the Chase team last year after doing a little research regarding customer service, interest rates etc. I was then discussing it with one of my friends who had already joined your team, it was a no brainer. I have dealt with customer service in a chat and they offered help that sorted the issue immediately. Cannot fault them. Reviewed on: 5th April 2023

Positively putting customers first

A very cautious customer, new to moving banks. Have been so happy with everything about the functionality of Chase Bank & the app. Have been recommending to everyone Reviewed on: 5th April 2023

User friendly

Easy to apply, use and cash back Reviewed on: 5th April 2023

Modern bank with excellent savings rates

I moved to Chase just over a year ago, mostly for the savings account. They had an excellent instant access savings rate compared to my previous bank (who had kept it close to zero, and obviously didn't care about me as a customer). Chase were excellent - really easy to work with the app and set things up. I really like how it keeps me informed and I can see the interest going in each month (as well as seeing things like the round-up savings etc). I really liked that they send me regular questionnaires, as I feel that they listen and actually make the changes that I've suggested. For example, they kept the cash back offer, using a really nice system, plus they moved more quickly to increases interest rates on the instant access savings accounts when I said they were getting slow. Now, I get a nice message from the app almost as soon as the base rate goes up to say when they will be passing along the increase. It makes me feel that they care about looking after my money. Very happy. Reviewed on: 5th April 2023

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