City Insurance Group are a leading personal lines insurance broker in the UK. At Smart Money People, we use the power of your City Insurance Group reviews to help others find the best possible products for them.
Customer Service
50% of feedback is People related
Top Age Profile: 45-54
Top Channel Preference: Online
Write a reviewRip off 0 stars
Paid car insurance in full 345 because I hadn’t sent my proof of no claims they cancelled my insurance after a month and put 145 back in my account The bloke I spoke to proper attitude problem I told him I’ve not been home for a month and not be open n... Read more
Paid car insurance in full 345 because I hadn’t sent my proof of no claims they cancelled my insurance after a month and put 145 back in my account The bloke I spoke to proper attitude problem I told him I’ve not been home for a month and not be open no letters as had Covid and staying elsewhereThat’s why there’s been a delay on my proof of no claims
Reviewed on 16th February 2021Diane shaw![]()
Write a reviewFantastic Service
Helpful staff always trying to find the best deals
Reviewed on 24th June 2019Ben![]()
Write a reviewFriendly staff
Friendly staff and promt service
Reviewed on 8th January 2019jameskeen![]()
Write a reviewInconsistent quotes
When I applied through a well known search company they seemed to be the best choice but once committed the extras just made it really expensive
Reviewed on 1st August 2017Jacqui Smith![]()
Write a reviewExtra charges
I had not realised I had points left on my licence and was charged an extra £68 without being given the option to cancel
Reviewed on 23rd August 2016Jacqui Smith![]()