City Insurance Group Reviews

  Ratings based on 5 reviews       Last review 2 months ago    

City Insurance Group are a leading personal lines insurance broker in the UK. At Smart Money People, we use the power of your City Insurance Group reviews to help others find the best possible products for them.

Overall Rating

Good

1

2

3

4

5

City Insurance Group Review Insight

What are people saying in their reviews?

Customer Service

50% of feedback is People related

Customer profile

Top Age Profile: 45-54

Top Channel Preference: Online

City Insurance Group Products 5

Insurance Broker

Rip off 0 stars

Paid car insurance in full 345 because I hadn’t sent my proof of no claims they cancelled my insurance after a month and put 145 back in my account The bloke I spoke to proper attitude problem I told him I’ve not been home for a month and not be open n... Read more

Paid car insurance in full 345 because I hadn’t sent my proof of no claims they cancelled my insurance after a month and put 145 back in my account The bloke I spoke to proper attitude problem I told him I’ve not been home for a month and not be open no letters as had Covid and staying elsewhereThat’s why there’s been a delay on my proof of no claims

Reviewed on 16th February 2021
Diane shaw's avatar
Diane shaw
Write a review

Insurance Broker

Fantastic Service

Helpful staff always trying to find the best deals

Reviewed on 24th June 2019
Ben's avatar
Ben
Write a review

Insurance Broker

Friendly staff

Friendly staff and promt service

Reviewed on 8th January 2019
jameskeen's avatar
jameskeen
Write a review

Insurance Broker

Inconsistent quotes

When I applied through a well known search company they seemed to be the best choice but once committed the extras just made it really expensive

Reviewed on 1st August 2017
Jacqui Smith's avatar
Jacqui Smith
Write a review

Insurance Broker

Extra charges

I had not realised I had points left on my licence and was charged an extra £68 without being given the option to cancel

Reviewed on 23rd August 2016
Jacqui Smith's avatar
Jacqui Smith
Write a review