Paid advertisement
Smart Money People Logo
Newsletter
Go to business site

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page
Link copied

Clockwise Credit Union reviews

Clockwise Credit Union logo
Rated Excellent • 4.79/5

Clockwise Credit Union reviews

Verified business Last reviewed within 7 days
Write a review
  • FCA approved and regulated
    FCA approved and regulated
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Offers in-person appointments
    Offers in-person appointments

Review summary

People rate this company as Excellent based on 6,078 product reviews

Average score of 4.79/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Clockwise Credit Union have trended negatively over the past 90 days

Clockwise Credit Union is loved for its friendly, helpful staff and easy, quick loan process with affordable repayments. Many appreciate the savings options and community focus. However, some find customer service inconsistent and phone lines busy, while a few mention issues with loan amounts and occasional delays or technical problems.

Positive themes

  • Clockwise Credit Union’s staff are friendly, helpful, and make loans easy to get and repay.
  • Loans from Clockwise Credit Union are affordable with manageable repayments.
  • Clockwise Credit Union’s savings options are easy to use and help build funds steadily.

Negative themes

  • Customer service can be inconsistent with long waits and some rude staff.
  • Some find loan amounts limited and top-up loans slow or complicated.
  • Technical issues with app access and online transfers cause frustration.
Summarised by AI
Was this helpful?

About Clockwise Credit Union

Clockwise Credit Union started in 1992 as an anti-poverty initiative of the churches in Highfields.

Since then, Clockwise Credit Union have grown to support members in Leicestershire, Coventry, Warwickshire, Nottinghamshire and Rutland. As a not-for-profit organisation, Clockwise Credit Union pass on savings to members via its products.

Clockwise Credit Union offer loans and savings accounts.

Clockwise Credit Union at a glance

Contact details

Phone
0330 175 5792
Email
[email protected]
Social media

Reviews for Clockwise Credit Union

Showing 11 of 6078 company reviews • Last reviewed within 7 days

Excellent

Savings • 15th June 2026

Good to save very easy to use and great customer service

{"display":"Joanne ","full_name":"Joanne ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

Excellent

Personal loans • 15th June 2026

Easy process. Quic response. Good rates.

{"display":"Marius ","full_name":"Marius ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Excellent

    Excellent kept me updated with my questions

    {"display":"Stefanie e","full_name":"Stefanie e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Excellent service .

    Excellent service .. excellent app.. better than high street banks as you can go in if needed

    {"display":"Paul H","full_name":"Paul H","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1218695.png"}}'s avatar
    Savings
    Paul H 14th June 2026
  • 5.00/5

    Great service would recommend to family and friends,...

    Great service would recommend to family and friends, always struggled to get loans but they have made it possible for me and helped me out... Great service would recommend to family and friends, always struggled to get loans but they have made it possible for me and helped me out a great deal being a single parent Read more Read less

    {"display":"Claire H","full_name":"Claire H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Claire H 14th June 2026
  • 5.00/5

    Brilliant customer service and amazing value for int...

    Brilliant customer service and amazing value for interest on loans

    {"display":"David p","full_name":"David p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    David p 14th June 2026
  • 5.00/5

    Good communication and great service

    Good communication and great service

    {"display":"Michelle S","full_name":"Michelle S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Clockwise has always been my safe place

    Clockwise has always been my safe place when I need a personal loan especially around Christmas time for my children I never have to worry... Clockwise has always been my safe place when I need a personal loan especially around Christmas time for my children I never have to worry as I have always been offered the loan amount I need I have very happy children I would highly recommend Clockwise Read more Read less

    {"display":"Kirsty","full_name":"Kirsty","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    Kirsty 14th June 2026
  • 5.00/5

    Fantastic.

    Great service, repayments arnt bad. Easy to navigate website and stress free. Always on hand to help with any questions you have. Brilliant best loan I’ve had.

    {"display":"karla u","full_name":"karla u","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Personal loans
    karla u 14th June 2026
  • 3.00/5

    Not very loyal or understanding anymore ...

    Not very loyal or understanding anymore

    {"display":"Georgina b","full_name":"Georgina b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Georgina b 14th June 2026
  • 5.00/5

    Excellent service

    Having used clockwise for loans with affordable interest rates made life a lot easier, easy to apply and fast respinse with acceptance for personel loans,and... Having used clockwise for loans with affordable interest rates made life a lot easier, easy to apply and fast respinse with acceptance for personel loans,and I now use clockwise as a savings account to access funds for unexpected costs. Read more Read less

    {"display":"Jade ","full_name":"Jade ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jade 14th June 2026

    Products from Clockwise Credit Union

    Showing all products offered by Clockwise Credit Union

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice