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CoverForYou: Travel Insurance reviews

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4.78
Based on 827 reviews, last reviewed 5th Sep 2025
200% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
90%
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7%
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0%
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2%

Latest highest rating:

5

5 star travel insurance The customer service is always spot on! The team are very friendly & helpful, great communication. Reviewed on: 5th September 2025
Emma Blanchard's avatar
Emma Blanchard

Latest lowest rating:

1

If you want insurance just to feel good then great,... If you want insurance just to feel good then great, otherwise avoid like the plague! Costs incurred for accommodation, transport and new flight due to... Read more Reviewed on: 4th September 2025
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TC
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Our CoverForYou Travel Insurance reviews can help you to find out what life as a CoverForYou customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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CoverForYou Travel Insurance reviews (827)

Chances are you are NOT covered if purchasing via Money Supermarket. On hold for 44 minutes.

1
Tried to call them today to discuss my policy, was on hold for 44 minutes. Ended up getting disconnected. Read other reviews stating this is common. Purchased insurance for a 10 day trip to USA. Overall cost £140. Ticked all relevant boxes on money supermarket where the quote was obtained. Made sure I ticked "respiratory" to indicate I suffer from Asthma. (which I barely do but as I have pre-scribed inhalers in the past I thought it best I let them know just incase they try wriggle out of a claim should anything happen). It was only today (day before we travel) did I discover we will NOT be covered as they didn't have it down on record I suffered from Asthma. I would have NOT known this had I taken the time to go out my way and let them know I had Asthma via email just to be sure. What if I needed to claim during my holiday? They made it pretty clear :- "You must tell us of all your pre-existing medical conditions. If you fail to declare all pre-existing medical conditions we may refuse to deal with or reduce the amount of any relevant claims, even if a claim is not related to an undisclosed pre-existing medical condition". I told them I did make this clear I had pre-existing conditions via the form I filled prior to purchasing however this is what the simply had to say:- "you will need to address this matter with this comparison site "Money Supermarket" as the condition is not showing on your certificate." So to conclude this review please make sure you check your cover even if you correctly filled out the form. Chances are you'll find like me you are not covered and hopefully find this out prior to traveling and not after. To make this clear, EVEN if you DID fill out the form for any pre-existing medical conditions double check with them as in my case here it's not been noted. Furthermore, they cannot "ammend" this on my policy, instead they now have to cancel and refund me meaning I have to wait up to 10 working days for a refund and spend another 40 minutes purchasing further cover else where. Chances are if this is how shadey they are during this process I would hate to imagine what they would be like to deal with should you need to claim. Reviewed on: 9th October 2019
Bradley Farmer's avatar
Bradley Farmer

Great App

5
Travel insurance made easy with great app, I especially like the location finder to nearest hospital which could be invaluable Reviewed on: 16th September 2019
Claire Holmes 's avatar
Claire Holmes

Great Company

5
Use CoverForYou for all my trips including Australia America and Cruises. Efficient friendly and professional staff always there to help Reviewed on: 9th September 2019
Elizabeth Ballance's avatar
Elizabeth Ballance

Peace of mind creates a more relaxing holiday

5
From the start cover for you gave me confidence in their product fab site great communication aloud me to have a worry free Holiday Reviewed on: 5th September 2019
Sean Burgess's avatar
Sean Burgess

Easy and efficient

5
Easy to use web site, friendly staff on end of phone, thankfully not had to make a claim so can't comment on that part Reviewed on: 5th September 2019
Louisa's avatar
Louisa

good price and clear details of what you are buying

4
Easy to use site with a good choice of options. Prices seem reasonable too. Did not have any problems on holiday so have no experience of how the company behaves if I was to have a problem. Reviewed on: 4th September 2019
Cat24's avatar
Cat24

Very responsive company

5
I haven't needed to make a claim yet, but whenever I have discussed with customer service they have been very informative on the phone. I have taken out additional insurances with them, and recommended to family. Reviewed on: 3rd September 2019
Eve's avatar
Eve

Quick and easy

5
Website was quick and easy to use. I didn't need to claim so didn't have much more experience than that but recommended them to my mum and also used them again myself! Reviewed on: 2nd September 2019
Hamedah Shkokani's avatar
Hamedah Shkokani

Excellent cover

5
Looked around for a comprehensive policy which was value for money. CoverForYou ticked all the boxes. Reviewed on: 2nd September 2019
JPat's avatar
JPat

Piece of mind Holiday Insurance

5
Their website was quick and easy to use and offered me everything within the one package I required to give me piece of mind whilst away enjoying myself, and all at a very keen price. I will definitely be using them again. 5* Reviewed on: 1st September 2019
Tracey White's avatar
Tracey White

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