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Cycleplan: Bicycle Insurance reviews

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4.83
Based on 4,148 reviews, last reviewed 16th Jul 2025
9700% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

very helpful They were very helpful to make sure I had the right plan for my needs. Reviewed on: 16th July 2025
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Clayman

Latest lowest rating:

1

Why have ripe setup direct debt without my consent. Why have ripe setup direct debt without my consent. Reviewed on: 9th October 2024
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None
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About this product

Our Cycleplan Bicycle Insurance reviews can help you to find out what life as a Cycleplan customer is really like. And if you have experience of using this product, why not write your review on Smart Money People today?

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Cycleplan Bicycle Insurance reviews (4148)

Excellent sympathetic service

5
I bought a Giant ebike six months ago. Careful of security, I also bought a diamond rated Abus U lock and thick steel cable for the saddle and front wheel. This model has a detachable large battery which slots into the front frame and is secured with another lock on the frame itself. Shortly after purchase, I left it securely locked to a lamppost through the frame and rear wheel and chained in central London for a short meeting in the evening and returned to find the Giant battery lock had been forced and the battery stolen. I had assumed the giant lock was secure which it clearly wasnt. Cycleplan were understanding and helpful and refunded the significant battery cost very quickly. The lady I spoke to was really sympathetic and efficient. I was impressed and grateful. Reviewed on: 8th September 2023
David Holder's avatar
David Holder

Easy to Use

5
So simple to set up a video to simplify inexpensive doesn't mean cheap Reviewed on: 8th September 2023
Grandma Nonnie's avatar
Grandma Nonnie

Perfect insurance

5
Great cover for a great price. Can't fault it Reviewed on: 8th September 2023
Mark Evans (Mevs)'s avatar
Mark Evans (Mevs)

Great insurance for the price!

5
Thankfully havent needed to use my insurance yet but happy with overall offering and the price. Reviewed on: 8th September 2023
Simon 's avatar
Simon

Great service

5
Call handler helped me with getting my renewal down to an affordable level. Very patient and knew what they were talking about regarding insuring my new electric bike Reviewed on: 8th September 2023
RICHARD RANDS's avatar
RICHARD RANDS

Easy and inexpensive

5
Super easy to set it up, received quote in seconds. Price is really fair for the piece of min it gives me! Instructions were clear and helpul also! Reviewed on: 8th September 2023
RegileneDeCMatumato's avatar
RegileneDeCMatumato

Good Company

5
I have been with cycle plan for a number of years now and had a claim last year. They made the claim easy and we’re helpfu. Reviewed on: 8th September 2023
Neil B's avatar
Neil B

Still waiting for my teferral

1
Cycleplan make a big deal about paying a referral fee. I’ve referred people who have taken out plans and so far never received a referral payment. Essentially I did your work for you and got nothing. Back to yellow jersey at renewal I think Reviewed on: 8th September 2023
Phillipa Gillis's avatar
Phillipa Gillis

excellent

5
Very simple to navigate and such a great price Reviewed on: 8th September 2023
Ronald Barker's avatar
Ronald Barker

New bike cover

5
New insurance, easy to follow, no problems, very pleased my bicycle is covered by Cycleplan Reviewed on: 8th September 2023
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Richard Shepherd

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