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Enterprise Credit Union reviews

Enterprise Credit Union's logo
Rated Excellent 4.95/5

Enterprise Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian Consumer credit awards winner
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Provides free financial planning calculators, guides and tools
    Provides free financial planning calculators, guides and tools

Review summary

People rate this company as Excellent based on 4,922 product reviews

Average score of 4.95/5
5 star
98%
4 star
1%
3 star
0%
2 star
0%
1 star
0%
Reviews for Enterprise Credit Union have trended positively over the past 90 days

Enterprise Credit Union shines with friendly, helpful staff who make loans and savings easy and stress-free. The service is reliable, quick, and genuinely supportive, especially during tough times. However, a few found loan application rules confusing or felt unsupported during hardship.

Summarised by AI
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About Enterprise Credit Union

Enterprise Credit Union is a financial co-operative that exists for the benefit of its members.

People who live, work or study in the Knowsley, Liverpool, Sefton, St. Helens, Wirral, Halton and Warrington Boroughs of Merseyside are eligible to become members of Enterprise Credit Union. Surplus income that’s generated is returned to members via dividends or to improve and provide additional services.

Enterprise Credit Union offer savings accounts, loans and personal finance guides and tools.

Enterprise Credit Union at a glance

Contact details

Website
Visit provider website
Phone
0151 482 0177
Email
[email protected]
Main address
Hall Lane, Huyton, Liverpool, L36 6AX
Social media

Reviews for Enterprise Credit Union

Showing 11 of 4922 company reviews Last reviewed within 7 days

Credit union has helped me afford a family holiday f...

Loans 27th July 2026

Credit union has helped me afford a family holiday for me and my family (4 kids) we enjoyed our first family holiday since me and... Credit union has helped me afford a family holiday for me and my family (4 kids) we enjoyed our first family holiday since me and their mum split. It was amazing 10 days in turkey. It was the first time in a long time I have been happy. I am very grateful for ECU and recommend to all my family Read more Read less

Rated Excellent 5.00/5
Read more product reviews

Helpful and friendly staff, great accessibility in b...

Savings 26th July 2026

Helpful and friendly staff, great accessibility in branch

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Friendly, approachable and professional staff.

    Friendly, approachable and professional staff. Really appreciate becoming a member, would not have been able to manage my finances or budget without!

    {"display":"christine crooks","full_name":"christine crooks","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1748499.png"}}'s avatar
    Loans
    christine crooks 26th July 2026
  • 5.00/5

    Excellent customer service and so friendly and helpful

    Excellent customer service and so friendly and helpful

    {"display":"Linda c","full_name":"Linda c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Linda c 23rd July 2026
  • 5.00/5

    I would never get a loan anywhere else I 100%...

    I would never get a loan anywhere else I 100% trust ECU

    {"display":"Sophie H","full_name":"Sophie H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sophie H 23rd July 2026
  • 5.00/5

    When I applied for my loan staff were excellent from...

    When I applied for my loan staff were excellent from beginning to end and made the whole process easy and easy

    {"display":"sean t","full_name":"sean t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    sean t 23rd July 2026
  • 5.00/5

    Always helpful and very friendly.

    Always helpful and very friendly. App is very good and easy to use.

    {"display":"Emma Horkins","full_name":"Emma Horkins","avatar":{"url":"\/assets\/uploads\/avatars\/users\/986216.png"}}'s avatar
    Loans
    Emma Horkins 23rd July 2026
  • 5.00/5

    You never get judged or made to feel embarrassed ask...

    You never get judged or made to feel embarrassed asking for a loan no matter what it's for or how much. You are made to feel you have been helped 10000000 %

    {"display":"Jmd","full_name":"Jmd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jmd 23rd July 2026
  • 5.00/5

    Perfect always helped & sent me in the right directi...

    Perfect always helped & sent me in the right direction always friendly and lovely to get along with so it’s perfect

    {"display":"Shannon S","full_name":"Shannon S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shannon S 23rd July 2026
  • 5.00/5

    My savings

    I have been saving and find that my money is safe and sound

    {"display":"Brian R","full_name":"Brian R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Brian R 22nd July 2026
  • 5.00/5

    Can leave my savings knowing they’re in good hands

    Can leave my savings knowing they’re in good hands

    Products from Enterprise Credit Union

    Showing all products offered by Enterprise Credit Union

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