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Enterprise Credit Union reviews

Enterprise Credit Union's logo
Rated Excellent • 4.95/5

Enterprise Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian Consumer credit awards winner
See more on their website Write a review
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Provides free financial planning calculators, guides and tools
    Provides free financial planning calculators, guides and tools

Review summary

People rate this company as Excellent based on 3,705 product reviews

Average score of 4.95/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Enterprise Credit Union have trended positively over the past 90 days

Enterprise Credit Union shines for its friendly, helpful staff and easy, quick loan and savings services that really support people through tough times. The low interest rates and community focus make saving and borrowing feel personal and manageable. A few found loan application rules frustrating or unhelpful during hardship, but most praise the caring approach.

Positive themes

  • Enterprise Credit Union’s staff are friendly, helpful and make every experience feel personal.
  • Loans with Enterprise Credit Union are quick to apply for and often paid out the same day.
  • Enterprise Credit Union’s low interest rates make loans affordable for everyday needs.

Negative themes

  • Some found loan applications confusing or felt forced to save before borrowing.
  • A few felt unsupported during financial hardship with no solutions offered.
  • One complaint about delayed payment from PIP affecting loan repayments.
Summarised by AI
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About Enterprise Credit Union

Enterprise Credit Union is a financial co-operative that exists for the benefit of its members.

People who live, work or study in the Knowsley, Liverpool, Sefton, St. Helens, Wirral, Halton and Warrington Boroughs of Merseyside are eligible to become members of Enterprise Credit Union. Surplus income that’s generated is returned to members via dividends or to improve and provide additional services.

Enterprise Credit Union offer savings accounts, loans and personal finance guides and tools.

Enterprise Credit Union at a glance

Contact details

Website
Visit provider website
Phone
0151 482 0177
Email
[email protected]
Main address
Hall Lane, Huyton, Liverpool, L36 6AX
Social media

Reviews for Enterprise Credit Union

Showing 11 of 3705 company reviews • Last reviewed within 7 days

Benefits of saving/loans.

Savings • 14th June 2026

They offer accessible financial services that are more affordable than high street banks. They allow you to save as well as offering a loan that... They offer accessible financial services that are more affordable than high street banks. They allow you to save as well as offering a loan that is less likely to cause stress, as they are a lot more affordable. Overall a great scheme to save and offer loans at a price that you can afford Read more Read less

{"display":"Tracy H","full_name":"Tracy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Best union about

Loans • 14th June 2026

Enterprise have helped me out on more than one occasion without there help I wouldn’t have been able to buy the sensory equipment I needed... Enterprise have helped me out on more than one occasion without there help I wouldn’t have been able to buy the sensory equipment I needed for my autistic daughter and they were needed really badly for her I only had to speak to someone at enterprise and they helped me by moving money around and budgeting future payments so I wasn’t leaving myself and children short there has been more than one occasion they have helped my little family and I am forever grateful to be part of such a wonderful union Read more Read less

{"display":"lyndsey m","full_name":"lyndsey m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Easy to use- good online service

    Easy to use, feels safe. Online easy to access. Consisted notifications keeps users up to date

    {"display":"SLou","full_name":"SLou","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    SLou 13th June 2026
  • 5.00/5

    Always efficent and quick to answer any questions

    Always efficent and quick to answer any questions

    {"display":"Christine t","full_name":"Christine t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Christine t 13th June 2026
  • 5.00/5

    We have been with ECU for over 10 years and we think...

    We have been with ECU for over 10 years and we think they are brilliant, we have saved with them over this time and have... We have been with ECU for over 10 years and we think they are brilliant, we have saved with them over this time and have had a couple of loans to help us with furniture when we had been turned down elsewhere, they are very understanding and will help the best they can and the staff are amazing, they are friendly, make you feed comfortable in their surroundings, they are chatting which makes you feel part of their team , AMAZING. Read more Read less

    {"display":"William ","full_name":"William ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    William 13th June 2026
  • 5.00/5

    Brill xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    Brill xxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    {"display":"Danielle g","full_name":"Danielle g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Danielle g 13th June 2026
  • 5.00/5

    Xxxxxxxxhhhhhhhh

    Xxxxxxxxxxbbbbbbbbbbbbhhhhhbbbbbbbb

    {"display":"Danielle g","full_name":"Danielle g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle g 13th June 2026
  • 5.00/5

    Amazing staff!

    The staff have been amazing at helping me choose the right loans which are affordable for me. They were very efficient and professional. Thank you!

    {"display":"Hannah P","full_name":"Hannah P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hannah P 12th June 2026
  • 5.00/5

    Think jan and Lynn should get the awards every singl...

    Think jan and Lynn should get the awards every single year because thay ore amazing I could not live with out them both xx

    {"display":"Lyndsay Riley ","full_name":"Lyndsay Riley ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1218620.png"}}'s avatar
    Loans
    Lyndsay Riley 12th June 2026
  • 5.00/5

    I have saved and borrowed for years, the interest ra...

    I have saved and borrowed for years, the interest rates on loans and savings are fantastic!! They have the best staff who always seem happy... I have saved and borrowed for years, the interest rates on loans and savings are fantastic!! They have the best staff who always seem happy and friendly but also extremely professional. I joined after a friend recommended them to me, I had no idea what a credit union was at the time but it was the best advice I have ever had. I had never saved before I joined and I just love logging in now and seeing my savings going up every year. I recommend it to friends and family all the time. Read more Read less

    {"display":"Lynne B","full_name":"Lynne B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lynne B 12th June 2026
  • 5.00/5

    Irene helped me and was very polite and so helpful!

    Irene helped me and was very polite and so helpful!

    {"display":"Kathryn B","full_name":"Kathryn B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kathryn B 12th June 2026

    Products from Enterprise Credit Union

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