Paid advertisement
Smart Money People Logo

Voting in the Consumer credit awards 2026 is open - Vote here

Share this page

Enterprise Credit Union reviews

Enterprise Credit Union's logo
Rated Excellent 4.94/5

Enterprise Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian Consumer credit awards winner
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Provides free financial planning calculators, guides and tools
    Provides free financial planning calculators, guides and tools

Review summary

People rate this company as Excellent based on 3,348 product reviews

Average score of 4.94/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Enterprise Credit Union have trended negatively over the past 90 days

Enterprise Credit Union shines for its friendly, helpful staff and easy, quick loan and savings services that really support people through tough times. The low interest rates and community focus make saving and borrowing feel personal and manageable. A few found loan application rules frustrating or unhelpful during hardship, but most praise the caring approach.

Positive themes

  • Enterprise Credit Union’s staff are friendly, helpful and make every experience feel personal.
  • Loans with Enterprise Credit Union are quick to apply for and often paid out the same day.
  • Enterprise Credit Union’s low interest rates make loans affordable for everyday needs.

Negative themes

  • Some found loan applications confusing or felt forced to save before borrowing.
  • A few felt unsupported during financial hardship with no solutions offered.
  • One complaint about delayed payment from PIP affecting loan repayments.
Summarised by AI
Was this helpful?

About Enterprise Credit Union

Enterprise Credit Union is a financial co-operative that exists for the benefit of its members.

People who live, work or study in the Knowsley, Liverpool, Sefton, St. Helens, Wirral, Halton and Warrington Boroughs of Merseyside are eligible to become members of Enterprise Credit Union. Surplus income that’s generated is returned to members via dividends or to improve and provide additional services.

Enterprise Credit Union offer savings accounts, loans and personal finance guides and tools.

Enterprise Credit Union at a glance

Contact details

Website
Visit provider website
Phone
0151 482 0177
Email
[email protected]
Main address
Hall Lane, Huyton, Liverpool, L36 6AX
Social media

Reviews for Enterprise Credit Union

Showing 11 of 3348 company reviews Last reviewed within 7 days

Five star company

Loans 26th May 2026

Excellent company friendly staff would recommend to any one

Rated Excellent 5.00/5
Read more product reviews

Fabulous team always putting their members first

Savings 25th May 2026

Fabulous team always putting their members first

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    I've been with this company since 2009 still with to...

    I've been with this company since 2009 still with today amazing staff always willing to help in anyway I wouldn't go anywhere else will always... I've been with this company since 2009 still with today amazing staff always willing to help in anyway I wouldn't go anywhere else will always remain with company for many years to come. Read more Read less

    {"display":"Josephine c","full_name":"Josephine c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Josephine c 25th May 2026
  • 5.00/5

    Great company

    No hassle easily explained lovely staff who are very helpful no job to big.. step by step help. Great experience.. no nightmare experiences with this company. Highly recommended.

    {"display":"Paula j","full_name":"Paula j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Paula j 25th May 2026
  • 5.00/5

    It helped me out alot when i needed a lpan...

    It helped me out alot when i needed a lpan

    {"display":"Ian d","full_name":"Ian d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ian d 24th May 2026
  • 5.00/5

    It's been a life saver

    It's been a life saver and quick to sort out your loan to great customer service

    {"display":"Sarah ","full_name":"Sarah ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah 24th May 2026
  • 5.00/5

    Always respond and extremely helpful when have queries

    Always respond and extremely helpful when have queries

    {"display":"Jodie f","full_name":"Jodie f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jodie f 24th May 2026
  • 5.00/5

    Super friendly and helpful staff, never judgmental a...

    Super friendly and helpful staff, never judgmental always understanding.

    {"display":"Rhianne B","full_name":"Rhianne B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rhianne B 24th May 2026
  • 5.00/5

    I’ve never come across a more friendly understanding...

    I’ve never come across a more friendly understanding company. I get really anxious when it comes to loans and finances and whenever I’ve spoken to... I’ve never come across a more friendly understanding company. I get really anxious when it comes to loans and finances and whenever I’ve spoken to any member of staff on the phone I’ve been met with gorgeous personalities and really friendly and helpful Read more Read less

    {"display":"Rhianne B","full_name":"Rhianne B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rhianne B 24th May 2026
  • 5.00/5

    This supports me with unexpected costs, customer ser...

    This supports me with unexpected costs, customer service when I have had to call have been very supportive.

    {"display":"Megan g","full_name":"Megan g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Megan g 24th May 2026
  • 5.00/5

    Very good and easy to use and good rates

    Very good and easy to use and good rates

    {"display":"Rick","full_name":"Rick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rick 24th May 2026

    Products from Enterprise Credit Union

    Showing all products offered by Enterprise Credit Union

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice