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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3387 reviews)

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4.96

Based on 3,387 reviews, last reviewed 14th Sep 2026

50% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Always have a great experience lovely warm people fa... Always have a great experience lovely warm people face to face or on the phone Reviewed on: 14th September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3387)

I have been with ecu for about 9 years now an its be...

I have been with ecu for about 9 years now an its been the best thing i have ever done i can save with them freely an take out loans when needed and tge interest is not too expensive either i would highly recommenend ecu to anyone :) Reviewed on: 19th May 2026

Great experience staff was lovely helping me along t...

Great experience staff was lovely helping me along the way from setting up my account to forgetting my login details and helping me sort it out loans that suit everyone and no bad vat on paying it back Reviewed on: 19th May 2026

The staff at credit union are really kind friendly s...

The staff at credit union are really kind friendly so helpful its easy just to ring up and speak to them even when u got anxiety Reviewed on: 19th May 2026

Amazing credit union always there when need support

Amazing credit union always there when need support Reviewed on: 19th May 2026

Amazing staff

Staff are extremely friendly and supportive they are very helpful and understanding. I suffer from extreme anxiety and I have always felt reassured and clam on every open call Reviewed on: 19th May 2026

Have put off joining for years because i thought it...

Have put off joining for years because i thought it would be a lot harder to joing and get everything sorted but the staff made it a dream, wish i had joined sooner. Reviewed on: 19th May 2026

Very helpful,and helped me with my loan application

Very helpful,and helped me with my loan application Reviewed on: 19th May 2026

Cannot fault there customer service.

Cannot fault there customer service. Lovely, friendly staff Reviewed on: 19th May 2026

My experience with ECU has been great.

My experience with ECU has been great. I received all the information I needed when enquiring about a small loan and felt very satisfied the product i was applying for suited my needs . The customer service was excellent. Reviewed on: 19th May 2026

Excellent service.

Excellent service. Always very polite and helpful. Reviewed on: 19th May 2026

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