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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.98 (1929 reviews)

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4.98

Based on 1,929 reviews, last reviewed 1st Sep 2025

87% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very approachable. Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never... Read more Reviewed on: 1st September 2025

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Enterprise Credit Union Loans reviews (1929)

Helpful, quick and friendly.

Helpful, quick and friendly. The application process was easy to complete, I like that you save as well as oay back the loan. That extra saved portion of money really helped at end of loan. Reviewed on: 10th May 2025

Wow!!! Amazingly customer service

Absolutely love this company, always receive top notch service. Every member I have had dealings with are very knowledgeable, very professional, extremely helpful and know exactly what they are talking about. Absolutely outstanding customer service each and every time I speak to a member. Each member is customer focused and go above and beyond. Fantastic value and great interest rates makes the credit union a priority choice. Reviewed on: 10th May 2025

Very good service with excellent staff that make a d...

Very good service with excellent staff that make a defence Reviewed on: 10th May 2025

Great service

Amazong services, easy to use etc Reviewed on: 10th May 2025

Very helpful at times of need such as my dads funera...

Very helpful at times of need such as my dads funeral, as a family with no savings, we were relieved to be able to get a loan to help with the expenses, the staff were always very helpful and compassionate on the telephone and eager to help based on my circumstances Reviewed on: 10th May 2025

Straight forward and easy to apply on the app , and...

Straight forward and easy to apply on the app , and great customer service over the phone . Reviewed on: 10th May 2025

Lifesaver

Absolute lifesaver when you’re on a fixed benefit income! Reviewed on: 10th May 2025

Been very helpful towards savings through the years...

Been very helpful towards savings through the years very reliable great loans easy payments. Reviewed on: 10th May 2025

I have never had a problem with them.

I have never had a problem with them. Always available to help. Quick response to questions or advice and staff are extremely friendly and helpful. Reviewed on: 10th May 2025

I applied and got accepted for a loan straight away...

I applied and got accepted for a loan straight away Jess my advisor was amazing explaining everything to me about how it works she was really helpful Reviewed on: 9th May 2025

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