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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3388 reviews)

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4.96

Based on 3,388 reviews, last reviewed 21st Sep 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Very helpful organisation and Very helpful organisation and very fair staff are really professional too. Reviewed on: 21st September 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3388)

Always helps when I need it thank you would not go a...

Always helps when I need it thank you would not go anywhere else Reviewed on: 24th June 2026

Ecu totally well deserved to be in the final.

Ecu totally deserve to be in the finals for the fact there customer service is second to none and they are really helpful when you need them no fuss and no problems I will always use there service Terry. Reviewed on: 24th June 2026

Professional, efficient and amazing.

Professional, efficient and amazing. Proud to be a member. Peter Evans Reviewed on: 24th June 2026

Brilliant staff in branch

easy apps to understand, brillant staff in branch Reviewed on: 24th June 2026

Fast and efficient as always.

Fast and efficient as always. Easy to apply and quickly processed, cleat information on the steps Reviewed on: 24th June 2026

Always helpful and pleasant always explain things fu...

Always helpful and pleasant always explain things fully and promptly Reviewed on: 24th June 2026

Staff always friendly and helpful nothing is too muc...

Staff always friendly and helpful nothing is too much trouble for them Reviewed on: 24th June 2026

Each time I go in shop staff r amazing very helpful...

Each time I go in shop staff r amazing very helpful great service good way to save an get loans excellent rate to pay back even staff we don’t see behind the scenes r brilliant when I phone up to speak to member of staff very helpful and friendly I do tell my friends an family to join Reviewed on: 24th June 2026

Loaning made simple.

Loaning made simple. Really easy to keep on track of repayments, savings and top ups. Loan and save at the same time is very good financial guidance. Reviewed on: 24th June 2026

Great service

Always easy, the app is easy but staff are always available Reviewed on: 24th June 2026

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