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Evolution Money reviews

Evolution Money logo
Rated Excellent • 4.72/5

Evolution Money reviews

Verified business Last reviewed within 21 days
Write a review
  • FCA approved and regulated
    FCA approved and regulated
  • UK-based contact centre
    UK-based contact centre
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 938 product reviews

Average score of 4.72/5
5 star
84%
4 star
13%
3 star
2%
2 star
0%
1 star
1%
Reviews for Evolution Money have trended positively over the past 90 days

Evolution Money’s secured loan service is praised for its friendly, helpful staff and clear, supportive communication that makes the whole process feel easy and stress-free. Many found the team understanding of personal circumstances and appreciated the thorough explanations and regular updates. However, some felt the interest rates were quite high and the application process could be lengthy with repeated document requests. A few also mentioned occasional communication delays or inconsistent information.

Positive themes

  • Evolution Money’s staff are friendly, helpful and make the secured loan process easy and stress-free. (74 mentions)
  • Clear communication and regular updates made Evolution Money’s secured loan process reassuring. (21 mentions)
  • Evolution Money helped with difficult situations and offered loans when others wouldn’t. (6 mentions)

Negative themes

  • Interest rates on Evolution Money’s secured loans are often described as very high. (5 mentions)
Summarised by AI
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About Evolution Money

Evolution Money specialise in providing tailored secured homeowner loans.

Evolution Money was launched in May 2011 with a vision to help consumers who needed access to funds but because of some level of adverse credit, no matter how small in their history, had been declined by other lenders.

Evolution Money began with just two members of staff but have seen incredible growth and are now based in Manchester city centre.

Evolution Money at a glance

Contact details

Phone
0161 814 9158
Email
[email protected]

Reviews for Evolution Money

Showing 11 of 938 company reviews • Last reviewed within 21 days

start to finish was an easy process with very helpfu...

Secured loan • 26th July 2026

start to finish was an easy process with very helpful staff

{"display":"Chris M","full_name":"Chris M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
Reply from Evolution Money
Thank you for your review and thank you for the support.
27th July 2026
Evolution Money

very satisfying .

Secured loan • 23rd July 2026

very satisfying . Didnt start too well but later on became an excellent service

{"display":"wayne S","full_name":"wayne S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
Reply from Evolution Money
Thank you for taking the time to share your feedback. We are pleased to hear that your experience improved as your application progressed and that you received excellent service from our team. While we're sorry the journey didn't get off to the best start, it's great to know your overall experience was a positive one. Thank you for choosing Evolution Money.
24th July 2026
Evolution Money
  • 5.00/5

    Loan made easy

    Very easy and friendly to use when you feel vulnerable

    {"display":"Michelle P","full_name":"Michelle P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Michelle P 16th July 2026
  • 5.00/5

    My manager demonstrated very high level of professio...

    My manager demonstrated very high level of professionalism, pragmatism & very high level of probity. Very understanding & supportive throughout the whole application process. Please continue with the good work.

    {"display":"Emmanuel A","full_name":"Emmanuel A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Emmanuel A 16th July 2026
  • 5.00/5

    Secured loan

    Lots of contact and communication. The process was relatively straightforward. I did actually feel like the process was quite personal as the people I spoke... Lots of contact and communication. The process was relatively straightforward. I did actually feel like the process was quite personal as the people I spoke to were personable. Details were clear and when I was in a position to clear the balance that was really straightforward and quick too. Read more Read less

    {"display":"Sarah P","full_name":"Sarah P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Sarah P 15th July 2026
  • 5.00/5

    It’s very nice experience for me to connect with you

    It’s very nice experience for me to connect with you

    {"display":"Sumith J","full_name":"Sumith J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Sumith J 15th July 2026
  • 4.00/5

    Help to buy - great solution for additional lending!

    Long admin process with initial advisor which could have been covered by a spreadsheet being sent to us. Maisie in the underwriting team could not... Long admin process with initial advisor which could have been covered by a spreadsheet being sent to us. Maisie in the underwriting team could not be faulted. Clear, gave timeframes and delivered what was expected when it was expected - delightful to deal with! Read more Read less

    {"display":"Claire Gibson","full_name":"Claire Gibson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/491959.png"}}'s avatar
  • 5.00/5

    Chris was amazing

    Chris was amazing , answered all my questions and got honest answers

    {"display":"Jonathan W","full_name":"Jonathan W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Jonathan W 14th July 2026
  • 5.00/5

    Amazing Experience, quick and smooth throughout

    I have applied for loan and with an amazing outcome. The Whole process was so smooth, very professional . The response was almost instant. Everything... I have applied for loan and with an amazing outcome. The Whole process was so smooth, very professional . The response was almost instant. Everything got sorted from start till end within 2 weeks. Amazing experience. Especially special thanks to Mitchell and Georgina for their professionalism and making that journey so pleasant. Read more Read less

    {"display":"R George","full_name":"R George","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    R George 13th July 2026
  • 5.00/5

    Staff were so friendly and helpful, proffesional al...

    Staff were so friendly and helpful, proffesional all the way through the process and excellent communication.

    {"display":"Donna S","full_name":"Donna S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Donna S 13th July 2026
  • 5.00/5

    Best Secured loan company.

    It was really amazing as I got rejected in most of places but Evolution Money offered me the loan with a best interest rate possible.... It was really amazing as I got rejected in most of places but Evolution Money offered me the loan with a best interest rate possible. The customer care was also amazing and caring on explaining things as this was my first secured loan. I would recommend Evolution Money to anyone who is looking take a secured loan! Read more Read less

    {"display":"Ilangavi A","full_name":"Ilangavi A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured loan
    Ilangavi A 13th July 2026

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