Jason the money advisor was very informative and has been a great help through the whole process.

Really lovely both the agents I talked to were really good at explaining everything

the staff are very helpful and friendly

I contacted customer service regarding an issue, and I could not be more impressed with the support I received. The representative was friendly, deeply knowledgeable,... I contacted customer service regarding an issue, and I could not be more impressed with the support I received. The representative was friendly, deeply knowledgeable, and handled my request with efficiency and grace. They took the time to ensure everything was perfectly resolved before concluding our interaction. Outstanding job! Thank you Kave McCabe Read more Read less

The experience was great, ran smoothly, quickl turnaround, and the staff was extremely helpful. So a big shout out for Sean, Jack and Lauren.

I didn’t contact evolution for a loan but being an existing customer I was offered to top up our existing loan. After a discussion with... I didn’t contact evolution for a loan but being an existing customer I was offered to top up our existing loan. After a discussion with my wife we thought why not consolidate few debts we have. After going through some initial questions I found the agents questions were very condescending and patronising and felt literally like a naughty school boy getting told off because I put £10 on a football bet at the weekend. Again it was evolution that approached us for a loan but I felt I was asked to jump through hoops to get it over the line. After initially being told they could pay of most of it, it really didn’t help as we’re paying pretty much not better off. Maybe our fault, but I just found the agents very condescending and patronising. Read more Read less

Throughout the whole process, I was kept informed at each stage of what was going on and what to expect going forward. Clear communication from... Throughout the whole process, I was kept informed at each stage of what was going on and what to expect going forward. Clear communication from everyone I spoke to via phone or email. Very easy from start to finish. Everyone was knowledgeable and offered the best solution. Read more Read less

Good customer service and easy process

From start to finish, everyone involed were all professional, helpful and informative and very polite, infact extremly polite and they didn't at any point push... From start to finish, everyone involed were all professional, helpful and informative and very polite, infact extremly polite and they didn't at any point push anything and always checked that you understood everything and checked that you had read everything and were clear about all instructions, the team i have to say were all excellent. Read more Read less