I had to seek the expertise of private credit techie like rocketskycredit on X who actually got all negative items off my report because Experian... I had to seek the expertise of private credit techie like rocketskycredit on X who actually got all negative items off my report because Experian support couldn't fix my identity theft issues. i’ll tell everyone that freezing your credit report across all bureaus isn’t just enough, because your information is very much out there and you are a victim of identity theft fraud scheme. This means your information could still be used for something else. This was my experience with them. Read more Read less

Experian is a good value for money. Before using this service I knew little to nothing about credit, and credit scores. The experian service has... Experian is a good value for money. Before using this service I knew little to nothing about credit, and credit scores. The experian service has given me a good idea of what credit is, what I need to do increase my credit score, and what not to avoid, as it will reduce my score. The experian boost also increased my credit score by 26 points, which is great! Read more Read less

Highly recommend - reliable and accurate

Of all the credit checking and credit report platforms, Experian has been the most constant, with clear reports, updated, notification offers. It is my go-to... Of all the credit checking and credit report platforms, Experian has been the most constant, with clear reports, updated, notification offers. It is my go-to if I need to apply for credit or just to check my overall financial health and score. I've only had to use their customer service support once due to a system error, and that was resolved very quickly, Read more Read less

Free service to keep an eye on my credit score I've been using the free service to keep an eye on my credit score. Can't... Free service to keep an eye on my credit score I've been using the free service to keep an eye on my credit score. Can't fault it for that really! Does the job and does it well. My wife has the id protection, free from Southern Water. I'm evaluating whether I need it, but leaning to no. Read more Read less

Excellent happy fast tracking quick response

For what you pay monthly, it is very expensive. It is hard to justify the cost on a strict budget. The boost feature is very... For what you pay monthly, it is very expensive. It is hard to justify the cost on a strict budget. The boost feature is very handy and does make a difference, however the section offering support on how to improve your score does not actually help. If this did actually help improve your score, it would make the service better value. It does offer a lot of useful features, including locking your score. This is an excellent feature as it stops any unwanted credit accounts being opened in your name, so therefore minimises the risk of fraud. Even with these two features, it’s a lot of money per month. It would be great if it was more accessible. The people that need it will not be able to use it. I know there is a free service through Experian, however it is very limited. The service needs to be more proactive in recommending ways to improve your score. I will cancelled my paid subscription due to the cost due to limited budget, yet another monthly payment was taken out of my account. I shall be contacting them today and if I receive excellent customer service, I shall update this review. Read more Read less

Bloody you can't contact them on the phone, everything is done online. I'm over 50s and not tech savvy for god sake

Good service great knowledge advice