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Experian Reviews

Ratings based on 55 reviews Last review 2 weeks ago
4.15 / 5Great overall rating

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Your Experian Reviews (55)

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10th June 2018

Checking my credit history

I paid to join Experian after somebody attempted to defraud me. Someone had taken out a credit card using my name and address, presumably they hoped to intercept the card when it was issued. The credit company will actually lend money in advance of...

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I paid to join Experian after somebody attempted to defraud me. Someone had taken out a credit card using my name and address, presumably they hoped to intercept the card when it was issued. The credit company will actually lend money in advance of the new client receiving the card in the post. Someone at the credit company wrote me a letter to ask if it was me who had requested a new credit card account. This is how I came to use Experian, where you can access information as to who has made credit checks against your name, alerting you to possible fraudulent activity. I paid Experian membership for about a year and was able to check my details, which was very reassuring. I seem to remember that cancelling my subscription wasn't straightforward and took me a while to cancel successfully.

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14th May 2018

Robbery!

Refused a £31 per month contract for a Blackberry in 2012 when I needed a new phone. Orange shop staff wrote down the Experian website and told me to log onto this to find out why I had been refused a phone contract. I logged onto Experian at home ...

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Refused a £31 per month contract for a Blackberry in 2012 when I needed a new phone. Orange shop staff wrote down the Experian website and told me to log onto this to find out why I had been refused a phone contract. I logged onto Experian at home and signed up to what I thought would be a free credit check.

Hoodwinked, I typed in some of my details to find out a result I didn't get. Over four months £14.99 a month was deducted from my bank account without my knowledge. As I had lost my job, these charges had left me without a valid travel card.

telephoned Experian and told them my situation. I told them to take my details off their system right now, which they did and they refunded me the 4 payments of £14.99.

Bad experience - and all for the want of a crap phone!

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1st June 2017

Easy to use and understand

My Experian report was my best friend when I was buying a house and continues to be as I manage loans and credit cards , it really explains how it can help me be for financially savvy and I get free access to it with one of my other credit products. I...

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My Experian report was my best friend when I was buying a house and continues to be as I manage loans and credit cards , it really explains how it can help me be for financially savvy and I get free access to it with one of my other credit products. I have a fantastic credit rating and I was able to manage it with Experian .

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24th May 2017

My Credit Experian experience

Being able to check my credit score with a simple click as become useful before applying for products and also the ability to see what companies will see when viewing my credit report. Another important factor is being able to check my online identity...

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Being able to check my credit score with a simple click as become useful before applying for products and also the ability to see what companies will see when viewing my credit report. Another important factor is being able to check my online identity is not being used for fraudulent purposes. Finding out how likely I am to be accepted before I apply for a product is the reason I rate Experian highly.

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14th May 2017

Communication

I contacted them about adding extra security to my credit file. They responded within 48 hrs, and explained that I could add a password to my file, which meant that any applications for loans, credit cards etc would need this extra level of security,...

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I contacted them about adding extra security to my credit file. They responded within 48 hrs, and explained that I could add a password to my file, which meant that any applications for loans, credit cards etc would need this extra level of security, it wouls slow down any application I made but would wrong foot any fraudster trying to apply for finance using my ID

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