Smart Money People Logo

Voting in the Insurance choice awards 2025 is open - Vote here

Share this page

First Response Finance reviews

First Response Finance logo
Rated Excellent 4.95/5

First Response Finance reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 6,826 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for First Response Finance have trended positively over the past 90 days

Latest positive rating

5/5

Excellent customer service

Excellent customer service very helpful always there when needed helpful on what needs for looking for car

{"display":"dan p","full_name":"dan p","avatar":{"url":"\/assets\/uploads\/avatars\/users\/908395.png"}}'s avatar
Car Finance
dan p 9th July 2025

Latest negative rating

1/5

I have purchased a van and I had troubles only .

I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had... I have purchased a van and I had troubles only . The documents were provided as having full maintenance each ear and when I had a full check: non of the filters were changed . I wish I never chose them . Read more Read less

{"display":"Lucian","full_name":"Lucian","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Car Finance
Lucian 8th July 2025

About First Response Finance

First Response Finance reviews on Smart Money People can help you get an idea of what using this company for your finance is really like. Founded in 1998, First Response Finance has won multiple awards, and has offices in Nottingham, Leigh and Glasgow, so read on to see what customers are saying. Used First Response in the past to help find your car finance? Add your own review to our community and you’ll be helping others.

First Response Finance at a glance

Reviews for First Response Finance

Showing 11 of 6826 company reviews Last reviewed within 7 days

Excellent customer service

Car Finance 9th July 2025

Excellent customer service very helpful always there when needed helpful on what needs for looking for car

Rated Excellent 5/5
Read more product reviews

Great compant

Car Finance 9th July 2025

Now in 2nd car finance deal with the company and no problems. Communication via email or phone calls great also thwy keep you up to... Now in 2nd car finance deal with the company and no problems. Communication via email or phone calls great also thwy keep you up to date with all thw steps of your application Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Happy customer

    Great service and are always there to help if get in to a problem.

    {"display":"Martin G","full_name":"Martin G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Martin G 9th July 2025
  • 5/5

    The customer service is absolutely 100 happy with t...

    The customer service is absolutely 100 happy with them they helped me

    {"display":"Richard D","full_name":"Richard D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Richard D 9th July 2025
  • 5/5

    This is the best service I had with this provider gr...

    This is the best service I had with this provider great car great team tank you guys

  • 5/5

    I think everyone was amazing I had a problem with a...

    I think everyone was amazing I had a problem with a glow plug and your staff got it sorted very quickly and the mechanics certainly... I think everyone was amazing I had a problem with a glow plug and your staff got it sorted very quickly and the mechanics certainly knew what they were doing thank you to all who work for you Read more Read less

  • 5/5

    Great experience

    Great to deal with at the beginning with the approval. And with everything running smoothly we were delighted with our car

  • 5/5

    Very polite staff very helpful and when I ask for ex...

    Very polite staff very helpful and when I ask for extra credit they gave it to me,I would definitely recommend to all my friends and family,

  • 5/5

    Great company.

    I have used them twice and they have helped me each time, and made it easy, and they are there any time i need help.

  • 5/5

    Very good provider not one complaint.

    Very good provider not one complaint.

    {"display":"Ryan W","full_name":"Ryan W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Car Finance
    Ryan W 8th July 2025
  • 4/5

    Good service

    Got reviewed for my write off and sent money back after under valued quote for my car.

    {"display":"Chewwy","full_name":"Chewwy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1244885.png"}}'s avatar
    Car Finance
    Chewwy 8th July 2025

    Products from First Response Finance

    Showing all products offered by First Response Finance

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice