First Response Finance reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
First Response Finance reviews
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What is this award?
The Consumer credit awards recognise outstanding UK credit services providers based entirely on customer feedback. Winners are determined through customer reviews and must meet minimum participation thresholds, ensuring recognition reflects genuine customer experiences.
This company has won:
- Best car finance provider 2025
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FCA approved and regulated -
Fully digital service with no in-person branches -
On-line application and approval process -
Manage your account or policy via an app or website
Review summary
People rate this company as Excellent based on 7,792 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
First Response Finance makes car finance easy and personal, especially for those with poor credit or special circumstances. Their customer service is friendly, helpful, and quick, making the whole process smooth and stress-free. However, some found their interest rates a bit steep and had issues with payment scheduling and dealer restrictions.
Positive themes
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First Response Finance made car finance simple and manageable with clear, friendly support.
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Customer service at First Response Finance is top notch: friendly and always helpful.
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First Response Finance helped me get car finance despite poor credit or special needs.
Negative themes
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Some found First Response Finance’s interest rates higher than expected.
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A few had issues with payment dates and felt chased unfairly by First Response Finance.
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There were complaints about dealer restrictions causing loss of deposits with First Response Finance.