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Freedom Finance: Loan Broker reviews

Name: Loan Broker
Rating: 4.87 (3418 reviews)

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4.87

Based on 3,418 reviews, last reviewed 7th Aug 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

91%

Latest highest rating:

5

Loan Finding the right company to go with is important. So finding our I was eligible for a loan, and fcompleting my application, the money was in my ban... Read more Reviewed on: 7th August 2023

Latest lowest rating:

1

Not fair Not fair and difficult to get a loan from here Reviewed on: 11th July 2023

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About this product

if you're looking for customer reviews of Freedom Finance's loan comparison and credit broker tools, Smart Money People is the place for you. We use the power of your Freedom Finance reviews to help others find the best product for them.

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Freedom Finance Loan Broker reviews (3418)

Exceptional

I was very happy with the way that freedom finance handled my application. It was very professional and I received a decision promptly. Didn't have too long for the money to go to my account. Very pleased. Reviewed on: 19th June 2017

Reply from Freedom Finance Thank you Eleanor for your review. Very much appreciated! Response date: 21st June 2018

Friendly helpful

I found the people at freedom finance helpful & friendly they explained everything I was not sure of & did not hassle in any way which is refreshing. Definitely best company I have dealt with for along time especially as my credit history is not great. They did not make me feel like a second class citizen because of this. Reviewed on: 19th June 2017

Reply from Freedom Finance Thank you Response date: 21st June 2018

Excellent service and product

Good customer service, friendly staff, discussed what I wanted and why. Then tailored the loan to suit my circumstances Good not have been happier Reviewed on: 19th June 2017

Reply from Freedom Finance Hi Neil, thank you for your 5 star review! It's great to hear you are happy! Response date: 21st June 2018

Outstanding

Fast, friendly, willing to help, easy to deal with Reviewed on: 19th June 2017

Reply from Freedom Finance Thank you for your review! Response date: 21st June 2018

Fast easy service

Loan manager couldn't have done more for us, very professional at all times and always there to answer any questions we had . Reviewed on: 19th June 2017

Reply from Freedom Finance This is amazing Liz, thanks for the review! Response date: 21st June 2018

Phone information contradicted email

Offered 3.2 for £15k on the phone , I declined because the website said the product ranges were from 5.2. I then received and Email saying sorry I had not taken the offer of 20.2%. That would of been a hit on my Credit score. Very disappointed.. Reviewed on: 19th June 2017

Reply from Freedom Finance Dear Ray, I am very sorry for the confusion. Our unsecured loans start from 3.2% and the 5.2% is the from rate for secured loans. Without looking at your application, I do not know why you received an email quoting 20.2%. If you would like us to look into this, please email [email protected] Response date: 19th June 2017

Best

Verry happy,quick answere,verry satisfied Reviewed on: 18th June 2017

Reply from Freedom Finance Happy to help! Response date: 21st June 2018

Perfect

I didn't end up taking the loan but the customer service was great the Apr was good and at no point did they pressure me to take the loan when I made it clear it wasn't right for me . They were honest and friendly Reviewed on: 18th June 2017

Reply from Freedom Finance Thanks Risby for your 5 star review! Response date: 21st June 2018

Put all our debt in on loan

They where great and helped us out with putting all our debt in one payment .making it alot easier to manage. Reviewed on: 18th June 2017

Reply from Freedom Finance Great to hear we could help! Thank you for your review! Response date: 21st June 2018

Excellent service and communication

Future finance has helped me achieve my dream of going for a higher education. They have good customer advisor and they have been helpful all through the process. I will also recommend them to people. Reviewed on: 18th June 2017

Reply from Freedom Finance Thank you for your review. Very much appreciated! Response date: 21st June 2018

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