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Freetrade reviews

Freetrade logo
Rated Excellent • 4.71/5

Freetrade reviews

Verified business Last reviewed within 7 days
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  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Offers referral rewards for introducing friends and family
    Offers referral rewards for introducing friends and family
  • Award winning organisation
    Award winning organisation
  • Offers free financial literacy resources
    Offers free financial literacy resources

Review summary

People rate this company as Excellent based on 9,979 product reviews

Average score of 4.71/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Freetrade have trended negatively over the past 90 days

Freetrade makes investing easy and affordable, especially for beginners, with a simple app and clear pricing. The customer service is friendly and helpful, though some find response times slow. While many love the low fees and straightforward platform, a few are frustrated by rising costs, limited advanced features, and occasional app glitches.

Positive themes

  • Freetrade app is super easy to use and great for beginners.
  • Freetrade offers low fees and great value for money.
  • Customer service at Freetrade is friendly and helpful.

Negative themes

  • Rising fees and charges have annoyed many users.
  • Some find the app buggy with slow updates and crashes.
  • Customer service can be slow or unhelpful at times.
Summarised by AI
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About Freetrade

Freetrade is an award-winning self-directed investment platform.

Freetrade launched in 2018, pioneering commission-free investing in the UK. Since then, Freetrade has grown to a fully featured investment platform covering US, UK, and European stocks, tax-wrapped accounts and more.

Freetrade offers stocks and shares ISAs, a personal pension and a general investment account.

Freetrade at a glance

Contact details

Email
[email protected]
Social media

Reviews for Freetrade

Showing 11 of 9979 company reviews • Last reviewed within 7 days

Incorrect information led me to transfer Junior ISAs

Online share dealing • 1st July 2026

I specifically asked Freetrade in writing whether VUSA, EQQQ and VWRL could be bought fractionally inside a Junior ISA before transferring funds. Their team confirmed:... I specifically asked Freetrade in writing whether VUSA, EQQQ and VWRL could be bought fractionally inside a Junior ISA before transferring funds. Their team confirmed: “Yes, our Junior ISAs fully support fractional investing for ETFs, and VUSA, EQQQ, and VWRL are all available on our platform. You can absolutely set up a monthly recurring investment and automatically split it by your exact percentage allocation.” Relying on that information, I sold investments I had set aside for my children in my Trading 212 pies, withdrew the proceeds, and opened/funded two Junior ISAs with Freetrade. After doing so, I discovered that UK/EU-listed ETFs such as VUSA, EQQQ and VWRL cannot actually be bought fractionally on Freetrade. I have raised a formal complaint and will update this review once Freetrade provides its final response. Read more Read less

{"display":"Jason G","full_name":"Jason G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1.00/5
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I’ve been impressed with how easy the platform is to...

Stocks and shares ISA • 21st April 2026

I’ve been impressed with how easy the platform is to use. The fact that they now offer popular mutual funds on their free basic plan... I’ve been impressed with how easy the platform is to use. The fact that they now offer popular mutual funds on their free basic plan is a bonus. Customer service has been prompt via their secure messaging service. I am actually getting a better level of service from Freetrade than my existing subscription based platform and currently in the process of transferring my investments over to them. Read more Read less

{"display":"DMC","full_name":"DMC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
DMC
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    I've been using Freetrade for a while now

    I've been using Freetrade for a while now and I'd give it a solid 4 out of 5. It's a great app for anyone just... I've been using Freetrade for a while now and I'd give it a solid 4 out of 5. It's a great app for anyone just getting started with investing — the interface is clean, simple, and really easy to navigate. You don't need any prior experience to find your way around. One of the biggest positives for me is the low fees. It's much more affordable compared to a lot of other platforms out there, which makes it ideal if you're starting small and don't want costs eating into your returns. Overall, I'd recommend Freetrade to anyone looking to start investing without the complexity or high charges of traditional platforms. A few more advanced features would make it perfect, but for what it is, it does a great job. Read more Read less

    {"display":"Sergio N","full_name":"Sergio N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy investment and fractional shares

    Easy investment, fractional shares in some markets mean you can spread your budget into higher value shares without putting all your risk into it when starting with a small pot

    {"display":"D E","full_name":"D E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great for beginners and experienced users.

    Free trading and investment app. Clear, intuitive and has everything you need as a beginner or experienced investor.

    {"display":"Marius David","full_name":"Marius David","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1396846.png"}}'s avatar
  • 5.00/5

    Easy to use and understand.

    Easy to use and understand. With them, the process is simple.

    {"display":"Tyler","full_name":"Tyler","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Love their investing newsletters

    Love their investing newsletters

    {"display":"Arif ","full_name":"Arif ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1059097.png"}}'s avatar
  • 4.00/5

    Patience

    I find I lose money certain times. I find I make money certain times.

    {"display":"Mark Penkett","full_name":"Mark Penkett","avatar":{"url":"\/assets\/uploads\/avatars\/users\/638318.png"}}'s avatar
  • 5.00/5

    Transferring my SIPP, ISA and GIA to Freetrade as I...

    Transferring my SIPP, ISA and GIA to Freetrade as I have got fed up with outrageous charges incurred on other platforms. As a bonus they... Transferring my SIPP, ISA and GIA to Freetrade as I have got fed up with outrageous charges incurred on other platforms. As a bonus they have a cashback offer on transfers. Read more Read less

    {"display":"paul g","full_name":"paul g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Very easy to use

    Very easy to use, with plenty of information on each share.

    {"display":"J Philpott","full_name":"J Philpott","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Investment Experience for Travellers

    I have settled on the Freetrade stocks and shares ISA. I travel a lot for work and find this investment product easy to access and... I have settled on the Freetrade stocks and shares ISA. I travel a lot for work and find this investment product easy to access and the added bonus that I can select the contents of my portfolio. Read more Read less

    {"display":"Colin E","full_name":"Colin E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Stocks and shares ISA
    Colin E 24th February 2026

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