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Freetrade reviews

Freetrade logo
Rated Excellent • 4.87/5

Freetrade reviews

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Verified business Last reviewed within 7 days
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  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Offers referral rewards for introducing friends and family
    Offers referral rewards for introducing friends and family
  • Award winning organisation
    Award winning organisation
  • Offers free financial literacy resources
    Offers free financial literacy resources

Review summary

People rate this company as Excellent based on 9,913 product reviews

Average score of 4.87/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Freetrade have trended positively over the past 90 days

Freetrade makes investing easy and accessible with a simple, user-friendly app and low fees. Many appreciate the wide range of stocks and the helpful, responsive customer service. However, some are frustrated by rising fees, limited free features, and occasional app glitches or slow responses.

Positive themes

  • Freetrade’s app is super easy to use and perfect for beginners and pros alike.
  • Customer service at Freetrade is friendly and quick to help with any issues.
  • Freetrade offers a wide range of stocks and investment options at low cost.

Negative themes

  • Fees have increased and many features now require paid subscriptions.
  • App can be slow or glitchy with occasional inaccurate prices or delays.
  • Customer service can be slow or unhelpful with some unresolved issues.
Summarised by AI
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About Freetrade

Freetrade is an award-winning self-directed investment platform.

Freetrade launched in 2018, pioneering commission-free investing in the UK. Since then, Freetrade has grown to a fully featured investment platform covering US, UK, and European stocks, tax-wrapped accounts and more.

Freetrade offers stocks and shares ISAs, a personal pension and a general investment account.

Freetrade at a glance

Contact details

Email
[email protected]
Social media

Reviews for Freetrade

Showing 11 of 9913 company reviews • Last reviewed within 7 days

Excellent app.

Online share dealing • 7th February 2026

Excellent app...clear, practical and useful. No need to use customer service so far.

{"display":"Pete D","full_name":"Pete D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Good to see they've added it for the basic users.

Stocks and shares ISA • 7th February 2026

Good to see they've added it for the basic users. Allows more diversified portfolios

{"display":"sgtpls","full_name":"sgtpls","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Perfect for beginners and experienced users

    I have used freetrade for a couple of years isa and pension. The app is wonderfully easy to use, intuitive and can switch between accounts... I have used freetrade for a couple of years isa and pension. The app is wonderfully easy to use, intuitive and can switch between accounts very easy. The shares/funds/bonds are easy to get to and well explained. The online help is quick to respond and has always resolved any query I have had. Read more Read less

    {"display":"Iain Mair","full_name":"Iain Mair","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1344972.png"}}'s avatar
  • 5/5

    Nice app for investments

    I have started trading using the FreeTrade app a few years back and it has been easy to follow and not overwhelmed by information or fees.

    {"display":"Adriana Z","full_name":"Adriana Z","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to use, modern, good ux

    An easy to use, modern app for share dealing, with good user experience and also interesting weekly emails, if you're into that.

    {"display":"Michael B","full_name":"Michael B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Great start to trading

    Easy to use and good for new comers as everything is explained clearly

    {"display":"Jason Lake","full_name":"Jason Lake","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1344950.png"}}'s avatar
  • 4/5

    Excellent service but with limited stock choice.

    I enjoy using Freetrade ISA for ivestment but when I look for some stocks or ETFs I cannot find them on Freetrade. Apart from this... I enjoy using Freetrade ISA for ivestment but when I look for some stocks or ETFs I cannot find them on Freetrade. Apart from this the rest of service is very good and inexpensive. Read more Read less

    {"display":"mohammad ali saadat","full_name":"mohammad ali saadat","avatar":{"url":"\/assets\/uploads\/avatars\/users\/477037.png"}}'s avatar
  • 5/5

    Excellent with a good range of shares and low fees.

    Excellent with a good range of shares and low fees.

    {"display":"Steve h","full_name":"Steve h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very happy

    Extremely good platform with lot of choice, they also recently added some gilts, which I use as part of my diversified investments and which is big plus versus other competitors.

    {"display":"andrew","full_name":"andrew","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Perfect company

    I treat every online company (especially that involves money) with caution. My experience with Freetrade in the past years made me totally comfortable and even... I treat every online company (especially that involves money) with caution. My experience with Freetrade in the past years made me totally comfortable and even enjoyable. Their range of stocks etc are perfectly suited for my interest. Customer service is quick and straightforward. I'm recommending Freetrade to all my friends. Read more Read less

    {"display":"Norbert V","full_name":"Norbert V","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    My perfect match

    I have been using this platform for a pretty long time and still I have no reason to switch or even complain. The app is... I have been using this platform for a pretty long time and still I have no reason to switch or even complain. The app is user friendly, the set of available products is more than satisfactory, customer service is responsive. Read more Read less

    {"display":"Luigi P R","full_name":"Luigi P R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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