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George Banco: Guarantor Loan reviews

Name: Guarantor Loan
Rating: 3.11 (9 reviews)

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2.73

Based on 9 reviews, last reviewed 5th May 2022

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

45%

11%

3 star

2 star

44%

Latest highest rating:

5

Great personal service from George Banco Treated by George Banco as a personal. great service and looked after superbly Reviewed on: 29th June 2017

Latest lowest rating:

1

Vultures:DONT !! I borrowed £2000 and when I had paid forever they sent msgs for me to take another loan, apparently I had a problem then- took another £2000little di... Read more Reviewed on: 5th May 2022

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George Banco Guarantor Loan reviews (9)

Vultures:DONT !!

I borrowed £2000 and when I had paid forever they sent msgs for me to take another loan, apparently I had a problem then- took another £2000little did I know that I was boiling myself in hot soup. Once I even wanted to commit suicide coz when I asked they told me I owe £11000. Reviewed on: 5th May 2022

STAY AWAY

Unbelievable that my loan got defaulted during Covid-19 I had been sick for the last few months and could not work so I had to pay George Banco a reduced payment that I made every month as per our agreement. I was selling my buy to let and planned to clear of the arrears as soon as the sale completed.I was in constant conversation with this company updating them of my state of finances. I was advised that as long as I could keep the arrears under 4 months the loan will not be defaulted, although it was difficult with no income I made the payments as per our plan. End of March unfortunately due to Covid-19 I could not complete the sale of my property (the business secretary said that no one should buy or sell at the moment) I was advised by George Banco that to avoid a default I had to go back to the full contractual payment, I paid as advised. On the 9th of April I got a call from George Banco saying that I had been selected to have my arrears deferred to the end of the loan I was happy. Yesterday I got an email from my credit report saying that I had a default on my file …… SHOCKED AND CONFUSED. I called my account manager and asked what happened I was expecting a notification to say that my account was up to date as per our last conversation and he could not answer. I have asked a manager to call me back and still no one can explain what happened. This is the most useless, confused, disorganized and mean company on the planet. If you love you future stay away. It is full of extremely unqualified and untrained staff with no clue on FCA rules or finance experience. Reviewed on: 24th April 2020

Do not recommended!

These guys are f*******g c***s! Said they approved my loan, then approved it again once I got a f*******g guarantor and sent to the underwriters, then rejected it. The c***s are a scam, nothing more! Reviewed on: 10th March 2020

Avoid - If I can save one customer from these vultures its worth it

I have a loan with George Banco and during my application I was told that I would by repaying weekly as this is when I'm paid. Today I received an email from Ollie Townsend demanding that I pay £280 at the end of the month!!! I can't believe they are allowed to operate. This has been set in place since I took out the loan. I was behind by three weeks because I've been ill and couldn't get to the bank. My account is now up to date and they want an additional £280 on the 30th! This is outside of the contract I agreed to. I will be complaining to the financial ombudsman. Their customer service is astonishingly poor, they constantly harass my guarantor, and called their employer even though my account is in credit. Please avoid this company. If I can deter one applicant and save them from misery I'll be happy. If you're reading this and you're struggling financially, please try peer-to-peer lending sites. Their interest rates are fairer and will save you in the long run. Good luck Reviewed on: 19th September 2017

Great personal service from George Banco

Treated by George Banco as a personal. great service and looked after superbly Reviewed on: 29th June 2017

Great inclusive lender. Personal service which was friendly and professional

Brilliant customer service from application to getting my money. They treated me as an individual and assessed my own circumstances. Even spoke with Marc the MD who helped me complete the application - much better than a bank - in fact a Banco! Reviewed on: 29th June 2017

excellent service

They have an amazing customer service team Reviewed on: 28th June 2017

excellent service

Every time I've had to speak to them on the phone they have been amazing in helping me. They also keep me regularly updated on my account Reviewed on: 28th June 2017