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Hamilton Fraser: Cosmetic Indemnity Insurance reviews

4.92
Based on 396 reviews, last reviewed 20th Oct 2025
45% decrease in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
96%
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3%
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1%
2 star
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0%
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0%

Latest highest rating:

5

Great Company I’ve always received great service and clear information from Hamilton Fraser. They’ve proven to be a trusted and reliable source over the years. Reviewed on: 20th October 2025
Donald O's avatar
Donald O

Latest lowest rating:

1

Every time I try to get into my account to check, I... Every time I try to get into my account to check, I have to do this review which is really annoying as you can’t get into your account until you have ... Read more Reviewed on: 30th September 2025
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Karen E

About this product

Hamilton Fraser’s cosmetic malpractice insurance is designed to protect you, the practitioner, against allegations of malpractice and negligence whilst administering aesthetic treatments.

If you have used Hamilton Fraser’s medical malpractice insurance, please leave a review on their Smart Money People review page.

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Hamilton Fraser Cosmetic Indemnity Insurance reviews (396)

Feedback for HF..

5
I’ve never had an issue with my insurance or your company. Whenever I have had to call the staff have been friendly and helpful. I have used you for the 6th year now! Reviewed on: 22nd August 2024

The gold standard

5
I have been with Hamilton Fraser for many years. Always seamless renewal and good communication when needed Reviewed on: 22nd August 2024

Professional and approachable .

5
Professional and approachable . Straight forward service. Simple Reviewed on: 22nd August 2024

No complaints

5
I really can’t complain at all about my experience with Hamilton Fraser, I’ve been a client for the past 5 years and will definitely continue to stay one. I have always found the team to be helpful and on hand to answer any questions when needed. Reviewed on: 22nd August 2024

Professional excellent customer service .

5
Great experience more than 10 years , always supportive! Reviewed on: 22nd August 2024

Great service reliable and helpful

5
Great service reliable and helpful Reviewed on: 22nd August 2024

great support,

5
great support, honest and straightforward, have personally used them for 2years . Reviewed on: 22nd August 2024

I couldn't be happier with the service I've received...

5
I couldn't be happier with the service I've received from Hamilton Fraizer. From start to finish, they have exceeded my expectations in every way. Their customer service is outstanding—always prompt, friendly, and extremely helpful. The claims process was surprisingly easy and stress-free, with no hidden surprises. I was kept informed every step of the way, and the coverage provided was exactly what I needed. It's rare to find a company that genuinely cares about its customers, but Hamilton Fraizer truly does. I highly recommend them to anyone looking for reliable, top-notch insurance coverage. They have earned my trust and loyalty for years to come! Reviewed on: 22nd August 2024

Always respond promptly and friendly and knowledgeab...

5
Always respond promptly and friendly and knowledgeable staff. Reviewed on: 22nd August 2024

Easy to renew each year with competitive pricing.

5
Easy to renew each year with competitive pricing. Have had to contact on one occasion for advice and the advice given was professional and very quick. Reviewed on: 15th August 2024

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