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Hamilton Fraser: Cosmetic Indemnity Insurance reviews

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4.92
Based on 392 reviews, last reviewed 9th Oct 2025
319% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
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Latest highest rating:

5

Excellent service I have been insured with HF for over three years now. Any queries or amendments are dealt with promptly and the team are always very polite. Reviewed on: 9th October 2025
Kelly 's avatar
Kelly

Latest lowest rating:

1

Every time I try to get into my account to check, I... Every time I try to get into my account to check, I have to do this review which is really annoying as you can’t get into your account until you have ... Read more Reviewed on: 30th September 2025
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Karen E
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About this product

Hamilton Fraser’s cosmetic malpractice insurance is designed to protect you, the practitioner, against allegations of malpractice and negligence whilst administering aesthetic treatments.
‍
If you have used Hamilton Fraser’s medical malpractice insurance, please leave a review on their Smart Money People review page.

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Hamilton Fraser Cosmetic Indemnity Insurance reviews (392)

customer focused

5
insurance company that puts the customer front and centre, easy to deal with and responsive, no issue to small would highly recommend to my fellow aesthetic practitioners Reviewed on: 28th September 2023
Jasmin Clark's avatar
Jasmin Clark

Excellent cover

5
Really easy to set up policy, clear cover oitloney Reviewed on: 28th September 2023
Laura Wijeratne's avatar
Laura Wijeratne

Easy to deal with

5
Easy to deal with, quick friendly. They also advised before I did training on elements I needed to check to ensure I wouldn't waste my money and could get insurance after. Also, like the jccp membership Reviewed on: 28th September 2023
Daniel Partridge's avatar
Daniel Partridge

Very supportive.

5
6 years ago I unfortunately received a no win no fee complaint, which was an awful and stressful situation. They fully supported me along the way, and this is when you need it. Reviewed on: 28th September 2023
Adelle's avatar
Adelle

Quick & Easy

5
Friendly fast service at a sensible cost Reviewed on: 28th September 2023
Leigh's avatar
Leigh

Excellent service

5
The insurance policy is a good, clear, robust policy, The cost of the policy is always competitive and the customer service is second to none. Reviewed on: 25th September 2023
Tracey's avatar
Tracey

Fantastic service

5
Every time I call or email, there’s not a long wait time, my queries are resolved promptly and professionally. Reviewed on: 23rd September 2023
Leanne Lake's avatar
Leanne Lake

great service always!

5
I've been with Hamilton and Fraser for about 6 years now. They have always been there when I need them. They have reasonable prices and always answer the phone promptly and are ready to answer any questions you have with no hassle. Extremly kind and patient. Thank you Hamilton and Fraser Reviewed on: 22nd September 2023
lava k's avatar
lava k

Very helpful & accomdating

5
Great customer service and so easy to set up! Reviewed on: 21st September 2023
Kirstyf9's avatar
Kirstyf9

G

5
Best insurance company, very friendly and helpful staff Reviewed on: 21st September 2023
Gintare G's avatar
Gintare G

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