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Hamilton Fraser: Cosmetic Indemnity Insurance reviews

Name: Cosmetic Indemnity Insurance
Rating: 4.95 (396 reviews)

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4.92

Based on 396 reviews, last reviewed 20th Oct 2025

39% decrease in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

96%

2 star

Latest highest rating:

5

Great Company I’ve always received great service and clear information from Hamilton Fraser. They’ve proven to be a trusted and reliable source over the years. Reviewed on: 20th October 2025

Latest lowest rating:

1

Every time I try to get into my account to check, I... Every time I try to get into my account to check, I have to do this review which is really annoying as you can’t get into your account until you have ... Read more Reviewed on: 30th September 2025

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About this product

Hamilton Fraser’s cosmetic malpractice insurance is designed to protect you, the practitioner, against allegations of malpractice and negligence whilst administering aesthetic treatments.
‍
If you have used Hamilton Fraser’s medical malpractice insurance, please leave a review on their Smart Money People review page.

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Hamilton Fraser Cosmetic Indemnity Insurance reviews (396)

Fantastic company for medics

Great price, covers all the essentials, no complaints Reviewed on: 25th July 2023

Reliable, knowledgeable and quick to respond

I am fortunate in not having to make a claim, however I did phone to get some advice regarding a complaint - HF service was excellent, I was put straight through to an advisor who guided me in the right direction. I am an experienced aesthetic practitioner and would not think of changing insurance provider. Reviewed on: 25th July 2023

Professional

Great experience, good communication and professional staff. Quick responses Reviewed on: 25th July 2023

By far, the best

I have used HF for 6 years now with a short break in-between. I cheated on them and then realised the grass wasn't greener. I swiftly moved back and now it's a happy ever after scenario. On a serious note, client services are great. They respond in a timely manner. The terms and conditions are simple to understand and the cover provided is super. Highly recommend Reviewed on: 25th July 2023

Great insurers

I have used Hamilton Fraser for 16 years The service has always been good and the price is very competitive Reviewed on: 25th July 2023

Responsive and informative

Hamilton Fraser insurance have been amazing since our initial consultation. Very responsive and informative throughout with no question too small or silly to ask. We have alot of faith we are protected with all our treatments and services we provide and they offer sound and up to date industry advice when we need it. Reviewed on: 25th July 2023

Fast and helpful responses

Hamilton Fraser insurance was so easy to organise and as a new aesthetics practitioner I found there website really informative and feel comfortable knowing what types of procedures of products I’m covered for so I don’t have to contact them each time I do more training. I also had a couple of small questions and each time they have been answered really quickly and helpfully either through the chat feature on their website or via email. Will definitely be sticking with them. Reviewed on: 25th July 2023

Great communication

Professional, friendly and expert service. Reviewed on: 25th July 2023

Effortless & Easy

A fantastically easy company to deal with. Quick communication. Thank you so much! Reviewed on: 25th July 2023

Simple!

Quick, easy, full cover for my aesthetic insurance needs. Reviewed on: 25th July 2023

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