Handelsbanken Reviews

  Ratings based on 4 reviews       Last review 1 month ago    

Handelsbanken reviews written by our Smart Money People can help you to find out more about life with this bank, founded in Sweden in 1871. Handelsbanken specialises in providing highly personalised, bespoke banking services to corporate and...

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Handelsbanken reviews written by our Smart Money People can help you to find out more about life with this bank, founded in Sweden in 1871. Handelsbanken specialises in providing highly personalised, bespoke banking services to corporate and individual customers. Smart Money People is the UK's independent financial services review site. Read and write Handelsbanken reviews, and together we can help to increase trust and transparency in financial services.

Overall Rating

Great

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Handelsbanken Review Insight

What are people saying in their reviews?

Channels

75% of feedback is People related

Customer profile

Top Age Profile: 18-24

Top Channel Preference: Phone

Debit Card

So slow and don't care about how cards are essential.

To sum it up, a cash machine unfairly retained my card, so a card was ordered from them but they spend ten days with no reason other than there was an "error" and no complex reason why like their bank burned down or something. When the card decide to... Read more

To sum it up, a cash machine unfairly retained my card, so a card was ordered from them but they spend ten days with no reason other than there was an "error" and no complex reason why like their bank burned down or something. When the card decide to arrive, there was no pin code and they promised me it would come in two days but today is the fifth day and there's still no pin. On the fifth day I had to call them and they were vague and unsympathetic on my situation. They don't care about cards nor they want to help.

Reviewed on 11th October 2021
Leanore Cappelletti's avatar
Leanore Cappelletti
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Mortgages

Outstanding Customer Service - Old school banking at its best !!!

Handelsbanken are by far the best bank I have dealt with in the last 20 years. Their model is about spending money on face to face time with their customer as opposed to digital means. They take the time to speak with you as a human rather than a... Read more

Handelsbanken are by far the best bank I have dealt with in the last 20 years. Their model is about spending money on face to face time with their customer as opposed to digital means. They take the time to speak with you as a human rather than a 'computer says know' because of your response in section c part 2 ......

Reviewed on 9th January 2020
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Handelsbanken_rocks
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Current account

Fantastic Customer Service

Great that I can ring them up and they know me, answer my questions, and can advise on and approve loans quickly - just really helpful

Reviewed on 9th February 2018
ee's avatar
ee
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Business Banking

Spot on

We are Financial advisors and used to bank with Lloyds TSB for 14 years but then they took away their local Business Banking services when TSB split away. Lloyds bank wanted our business to move to Jasmin a town far away which we were not happy with... Read more

We are Financial advisors and used to bank with Lloyds TSB for 14 years but then they took away their local Business Banking services when TSB split away. Lloyds bank wanted our business to move to Jasmin a town far away which we were not happy with as it's near Birmingham - which is miles away! So at this point we changed Business Bank across to Handelsbanken who have been absolutely spot on for service. We have been extremley impressed with them for the past few years.

Reviewed on 25th January 2016
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Colin
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