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Haysto: Specialist Mortgage Broker reviews

4.93
Based on 821 reviews, last reviewed 17th Apr 2026
35700% increase in 5 star reviews
in the past 90 days
500% increase in 1 star reviews
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Latest highest rating:

5

From start to finish the team @ Haysto were amazing... From start to finish the team @ Haysto were amazing & always on hand to help or answer any questions. The communication was fantastic, easy to deal wi... Read more Reviewed on: 17th April 2026
Laura H's avatar
Laura H

Latest lowest rating:

1

They delayed a lot and did wrong application and i l... They delayed a lot and did wrong application and i lost my life opportunity Reviewed on: 14th April 2026
M D's avatar
M D

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Haysto Specialist Mortgage Broker reviews (821)

Excellent customer service and communication.

5
Excellent customer service and communication. Staff worked really hard to help us through the process, even when issues arose. Website interface was clear and easy to use. Reviewed on: 16th March 2026

Very helpful in getting things sorted very quickly

5
Very helpful in getting things sorted very quickly Reviewed on: 16th March 2026

Highly recommend

5
I would highly recommend Jeff and the team at Haysto when applying for a mortgage. I struggled for months with various lenders and brokers due to my self-employed status and a number of existing loans but Haysto were happy to consider my case and were able to find a mortgage for me within a number of weeks of applying. The staff are always on hand to help and the online portal is very useful to track the progress of an application. Cannot thank them enough, five stars from start to finish! Reviewed on: 15th March 2026

I haven't been as impressed with any company in the...

5
I haven't been as impressed with any company in the last 10 years as I am with Haysto. Genuinely. I work in financial services and they've really changed the game with the mortgage process. I was working alongside two other 'traditional' brokers and Haysto and Matthew at Haysto was brilliant. Their online portal, phone calls, being available when needed made it as simple as it can be from start to completion. They also saved me more than £500 per month (!) compared to what other brokers were quoting on the mortgage. Worth every penny of their fee and I wouldn't think twice to recommend. Reviewed on: 15th March 2026

Amazing friendly service.

5
Amazing friendly service. very supportive staff from start to finish, I will definatly be recommending your services Reviewed on: 14th March 2026

Having been renting for a few years, after relocatin...

5
Having been renting for a few years, after relocating, my landlord decided to sell. I did not have any money for a deposit to put down, but with guided help and expert advice, Haysto secured a morgage lender for me and I was offered a mortgage. I found the entire Haysto team, from my initial phonecall, dealing with the morgage advisors and insurance specialists, to have been a very positive experience. The entire team were polite, friendly and extremely pofessional throughout the process. Thankyou everyone for making what was a stressful situation, into purchasing my own home. I would highly recommend this company to anyone, if they find themselves in a similar situation, and are looking for expert advice. 10/10***** Like myself initially, if you are questioning whether these reviews are made up, I can assure you that they are not, so please put your trust in this company! Reviewed on: 14th March 2026

Great customer care pretty much held my hand through...

5
Great customer care pretty much held my hand through the whole process Reviewed on: 14th March 2026

Worst experience ever was robbed for £1599 and was s...

1
Worst experience ever was robbed for £1599 and was stabbed in the back would never ever recommend Haysto they ruined my life Reviewed on: 13th March 2026

When nobody else could help us, Haysto stepped up!

5
When nobody else could/would help us, Haysto made it possible to secure a mortgage, their process was clear, efficient and fast. We were kept up to date at every stage. They were able to support with life insurance products in the same manner. We had just about given up and have been in our dream home for 3 weeks now. There is no doubt that it wouldn’t have been possible without Haysto! Reviewed on: 13th March 2026

Great experience

5
Great experience and easy to follow all steps on the app, great team they have working on my case Reviewed on: 13th March 2026

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