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Haysto: Specialist Mortgage Broker reviews

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4.96
Based on 448 reviews, last reviewed 2nd Oct 2025
80% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Haysto team is magic ! Haysto team is magic !!! Many thanks for Jamie who handled my case from beginning to the end with prompt assistance with mortgage extension. Couldn’t ... Read more Reviewed on: 2nd October 2025
Mateusz S's avatar
Mateusz S

Latest lowest rating:

1

Haysto recommended I go with a solicitor who wasn’t... Haysto recommended I go with a solicitor who wasn’t on my lenders panel, this incurred huge financial and emotional costs on me and an ongoing period ... Read more Reviewed on: 19th February 2025
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Emily
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Haysto Specialist Mortgage Broker reviews (448)

Excellent service

5
Excellent support, always prompt in replying to queries and extremely supportive. I was lucky enough to have Tom supporting me Reviewed on: 19th February 2025
Lisa P's avatar
Lisa P

They made a daunting process so easy.

5
They made a daunting process so easy. I was tired of renting and they helped me find a mortgage when all other brokers I’ve tried failed. Reviewed on: 19th February 2025
Nicole Prince's avatar
Nicole Prince

Amazing service very helpful staff

5
Amazing service very helpful staff Reviewed on: 19th February 2025
SPARTAK 's avatar
SPARTAK

Smooth process

5
They sorted everything from start to finish. Talked me through any documentation needed and did all the difficult conversations. They contacted me when they said and were available to speak to when needed as well . As a first time buyer it was easy! Reviewed on: 19th February 2025
Kathryn S's avatar
Kathryn S

Struggling to find mortgage.

5
struggled to find a mortgage with my previous mortgage broker as they kept applying to ones with low chances of being approved. Moved over to haysto as a last attempt at getting a mortgage after multiple rejections, had a mortgage approved in roughly 1 week!!! They were fast at answering any questions and always on hand to help. Reviewed on: 19th February 2025
Ciara l's avatar
Ciara l

Excellent Service from Start to Finish!

5
I was absolutely thrilled with the experience I had with Haysto during my very first mortgage application process! From the very first call to the final approval, the team made everything seamless and stress-free. They took the time to fully understand my needs, provided clear guidance every step of the way, and made sure I was comfortable throughout the process. What really stood out to me was their professionalism, quick responses, and the tailored advice they provided that perfectly matched my financial situation. I felt supported and confident that they had my best interests at heart. Thanks to the Haysto team, I now have my mortgage sorted and can move forward with my plans. I highly recommend their services to anyone looking for a smooth and successful mortgage application experience. Reviewed on: 19th February 2025
Reagan's avatar
Reagan

A welcome port in a filthy storm

5
After entering a debt management plan, my credit went from fantastic.... To awful.... ...... In the space of 3 months!!! So when it came to getting a mortgage I was refused by everyone!! Mainstream lenders and specialist brokers... Haysto came up with the goods though, and actually treated me like an individual. They took my situation and personal circumstances into an account and found me a lender. They then had an open dialogue with them and I was, as above, treated like a person and allowed the opportunity to put my case forward, (a genuine interaction, not just 'computer says no'). Haysto were in touch constantly with updates. When the mortgage was agreed and their fee was paid they were STILL in close contact and went as far as chasing the solicitors on my behalf for updates regarding my purchase. It was expensive, but they were up front about ALL costs, and I was able to make an informed decision. All in all absolutely no complaints. They offered me a lifeline when no one else would, I'd definitely recommend them. Rich.. Reviewed on: 19th February 2025
Rich V's avatar
Rich V

other brokers are just bad - haysto rules

5
was using another broker and they wasted around 6 months of my time, went to haysto, within a week mortgage offer accepted, can't fault them at all Reviewed on: 19th February 2025
Thomas 's avatar
Thomas

Great customer service

5
Due to my parents bad credit rating we struggled to get a mortgage but luckily Haysto managed to sort one out. All the staff were really friendly and couldn’t offer more support. We wouldn’t have got the mortgage without them! I do think they are expensive so would only recommend if you couldn’t find a mainstream mortgage broker Reviewed on: 19th February 2025
Megan O's avatar
Megan O

Haysto are fantastic

5
Would like to start by saying a massive Thank you to everyone at Haysto! What a great company, My husband and I appreciate everything you have done for us, when we really didn't think we had much chance of securing a mortgage due to adverse credit history you guys made it possible and today we received our mortgage offer! Over the moon is an understatement. From start to finish you have been great! From our first phone call with Albert who explained everything to me and was very helpful, then Claire Humby our advisor throughout the whole process worked tirelessly she is brilliant explains everything in detail, answered all of my questions straight away and kept me updated the whole time a huge thank you to her! Along with Hollie, Nadia, Richard and Shannon what a great team Reviewed on: 19th February 2025
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Sarajane brown

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