Smart Money People Logo

Holiday Extras Travel Insurance: Travel insurance reviews

4.81
Based on 3,683 reviews, last reviewed 6th Mar 2026
5% decrease in 5 star reviews
in the past 90 days
50% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

They didn't make a drama out of a crisis! I had the misfortune to have to claim on my travel insurance which I'd taken out with Holiday Extras, because 2 weeks before our cruise my partner had... Read more Reviewed on: 6th March 2026
Valerie K's avatar
Valerie K

Latest lowest rating:

1

Extremely disappointing management Having acknowledged (twice) that I was NOT going to renew, you renewed my policy taking money out of account before the existing policy expired. You d... Read more Reviewed on: 18th February 2026
Elizabeth C's avatar
Elizabeth C

About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Review Holiday Extras Travel Insurance: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Holiday Extras Travel Insurance Travel insurance reviews (3683)

Great product at an even better price

5
Great product at an even better price Reviewed on: 9th March 2025

We had a claim last year and they were very helpful...

5
We had a claim last year and they were very helpful and on hand with any problems Reviewed on: 9th March 2025

The live chat was easy to use was passed on to a adv...

5
The live chat was easy to use was passed on to a advisor he was excellent Reviewed on: 9th March 2025

Phoned customer support to change medical on insuran...

5
Phoned customer support to change medical on insurance, was greeted by a very polite person, and changed policy for me. Very helpful and committed to help Reviewed on: 9th March 2025

Easy booking, good price

5
Easy to book and at a competitive price. I telephoned after making the booking as I had a query which was answered quickly and easily. Very friendly staff and I'm confident the insurance covers all my needs Reviewed on: 9th March 2025

Excellent service

5
I have spoken to advisors and they have always been friendly helpful and professional. I have purchased annual worldwide travel insurance excluding USA and Canada at a very reasonable price. The only drawback is the horrible loud rock music when you are held in a queue. Please get rid of it and replace it with music that is relaxing whilst waiting in the queue! Reviewed on: 8th March 2025

Simple, easy process.

5
Simple, easy process. Not too much time to complete the process. Was a good process too. Reviewed on: 8th March 2025

Never any problems!

5
Never any problems! Always very helpful when I've had an issue but have, as yet not needed to claim. Reviewed on: 8th March 2025

Taking out cover was quick and simple

5
I haven’t made any claim so can’t comment on that area! however doing my quote online was simple, user friendly and quick to do ensuring we are covered. Competitive pricing too Reviewed on: 8th March 2025

Needed holiday insurance for my granddaughter .

5
Needed holiday insurance for my granddaughter and very efficient and helpful. I had yearly and only taking her away for a week. Reviewed on: 8th March 2025

Review Holiday Extras Travel Insurance: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review