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Holiday Extras Travel Insurance: Travel insurance reviews

View other Holiday Extras Travel Insurance products
4.81
Based on 3,496 reviews, last reviewed 8th Sep 2025
23% decrease in 5 star reviews
in the past 90 days
33% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Good value after looking a round. Good value after looking a round. Reviewed on: 8th September 2025
Margaret D's avatar
Margaret D

Latest lowest rating:

1

Holiday Express is not insurance if you catch covid. We contracted covid before our trip. We then made a claim and explained that obtaining a medical certificate was not possible in the UK which the call... Read more Reviewed on: 27th August 2025
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Mr J
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About this product

Holiday Extras travel insurance is available in three levels of cover – Bronze, Silver or Gold.

With Holiday Extras travel insurance, you can buy optional add-ons to customise your cover and include things like gadgets, winter sports or extra sporting activities.

Holiday Extras travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used Holiday Extras before, you can also leave a review and share your experience.

Review Holiday Extras Travel Insurance: Travel insurance now

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Holiday Extras Travel Insurance Travel insurance reviews (3496)

Happy holiday

5
Easy to speak to.. answered all my questions I felt very confident and in good hands Reviewed on: 7th October 2024
Marion 's avatar
Marion

Easy as 123

5
Quick easy and efficient. Simple and the website is easy to follow and options are easy to understand to pick the relevant option for my travel needs. Reviewed on: 7th October 2024
Jodie E's avatar
Jodie E

Easy website to use.

5
Easy website to use. Nothing misleading. Reviewed on: 7th October 2024
Susan B's avatar
Susan B

Feedback

4
The assistant to whom I spoke on the last occasion was very helpful and I would rate the service excellent in every way. I had, however, had a previous conversation with a different member of staff who could not answer my questions satisfactorily. Reviewed on: 7th October 2024
Jacqueline P's avatar
Jacqueline P

.great customer service

5
I had to call as I was unable to complete my renewal online. The advisor I spoke to was extremely helpful, and guided me through the products available. Added bonus is that the telephone call was answered almost immediately, no hanging on for ages waiting for assistance. Reviewed on: 7th October 2024
Joyce I's avatar
Joyce I

Very simple to arrange and a fair price.

5
Very simple to arrange and a fair price. Reviewed on: 7th October 2024
Robin W's avatar
Robin W

Used app - very easy to use and happy with...

5
Used app - very easy to use and happy with price Reviewed on: 7th October 2024
Alison E's avatar
Alison E

Very straight and efficient and easy to navigate web...

5
Very straight and efficient and easy to navigate website Reviewed on: 7th October 2024
Betty M's avatar
Betty M

Excellent Customer Service, Great Price

5
We received our renewal for our holiday insurance and yes, the price had increased slightly, but it was still a competitive price for the cover we require. The process for renewal was straight forward but on paying (online) the payment could not be processed. I contacted customer service who picked up the call in around 2-3 minutes and I spoke to a lovely gentleman who assisted me with my payment. Policy renewed so I am a happy customer. Reviewed on: 7th October 2024
Tracey C's avatar
Tracey C

Easy process

5
Very easy process to book travel insurance, even better value as we received 20% off due to booking hotel and parking with them Reviewed on: 7th October 2024
Bethany s's avatar
Bethany s

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