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HEY Credit Union: Savings reviews

Name: Savings
Rating: 4.91 (605 reviews)

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4.91

Based on 605 reviews, last reviewed 21st May 2026

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

96%

2 star

1 star

Latest highest rating:

5

The helpline could not be more helpful with any ques... The helpline could not be more helpful with any questions or queries. I would recommend this company to anyone who wants to have a saving plan Reviewed on: 21st May 2026

Latest lowest rating:

N/A

This product has not received a review of either 1 or 2 stars.

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About this product

HEY Credit Union have a range of different savings products for members.

Everyone automatically gets a membership savings account when they join the credit union. For the instant access accounts, HEY Credit Union members need to keep at least £1 minimum balance to retain their membership.

HEY Credit Union savings account reviews help you find out what it’s really like to be a customer. If you’ve used HEY Credit Union before, you can also leave a review and share your experience.

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Awards

Treating customers fairly champion 2025

Awarded to the company rated highest in reviews for treating customers fairly.

HEY Credit Union Savings reviews (605)

Amazing bank

Very easy service and helpful staff Reviewed on: 9th July 2025

Tall trees from little acorns grow

I’ve been saving for many years, there at the outset. It has been beyond amazing to see what this has become. The staff is friendly and helpful - just great. They remember you and go out of their way to help when needed Reviewed on: 9th July 2025

i have managed to save a good amount of money with t...

i have managed to save a good amount of money with them. Reviewed on: 9th July 2025

Wonderful saving account, so easy to use.

Wonderful saving account, so easy to use. Staff are very friendly and helpful, whenever I call they offer great advice and help with any issues I’ve had. I have a Christmas savings account and it’s always a nice surprise at the end of the year. Reviewed on: 9th July 2025

Always very helpful and kept updated

Always very helpful and kept updated Reviewed on: 9th July 2025

Overall experience was professional efficient quick

Overall experience was professional efficient quick Reviewed on: 9th July 2025

Savings direct from wages.

Save direct from wages. Wanted to alter amount and this was very easy, there was an error on form and agent sorted it out quickly. Reviewed on: 9th July 2025

The credit union rep that I deal with is fantastic,...

The credit union rep that I deal with is fantastic, friendly and knowledgeable Reviewed on: 9th July 2025

Easy to set up an account and good rate of interest.

Easy to set up an account and good rate of interest. Lovely, friendly staff. Reviewed on: 8th July 2025

Always helpful and good competitive rates

Always helpful and good competitive rates Reviewed on: 8th July 2025

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