Smart Money People Logo

Insuratrip: Travel insurance reviews

4.82
Based on 937 reviews, last reviewed 5th Sep 2025
100% decrease in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
87%
See only 4 star reviews
11%
See only 3 star reviews
1%
2 star
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

affordable travel insurance, great customer service affordable travel insurance, great customer service Reviewed on: 5th September 2025
Alex Chen's avatar
Alex Chen

Latest lowest rating:

1

Very poor customer service Have made a claim July 2019. Claim not settled No progress made. Do not reply to emails. Advisors on the phone unhelpful. Very bad and stressful ex... Read more Reviewed on: 16th September 2019
prakash vashi's avatar
prakash vashi

About this product

All InsuraTrip travel insurance policies offer emergency medical and dental cover abroad.

InsuraTrip offer three levels of cover (Standard, Extra and Super) for both single trip and annual multi-trip policies. InsuraTrip can provide additional options including cruise and sports cover, which you can choose to add to your policy.

InsuraTrip travel insurance reviews help you find out what it’s really like to be a customer. If you’ve used InsuraTrip before, you can also leave a review and share your experience.

Review Insuratrip: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review

Insuratrip Travel insurance reviews (937)

Customer service assistance.

5
Sorry have not the need to make any claims, however your Customer Service is very kind when we do not understand properly some clause of the contract and I am confident that When I have the need of assistance I will be well looked after. Insurance contract is the best value. Reviewed on: 11th September 2018

Great service.

4
Great service. Great quality. Easy to use. Would definitely recommend. Reviewed on: 10th September 2018

Very easy and straightforward

5
I got this insurance for my mother in law and father in law and it was very straightforward, would definitely use again. Reviewed on: 10th September 2018

Insurane

5
Very quick to respond good price and cover for a single trip Reviewed on: 10th September 2018

Made to submit review

5
Could not look at my policy without filling this in Reviewed on: 10th September 2018
Reply from Insuratrip Hi, Thanks for your feedback, your policy certificate would have been in the body of the email where you clicked through to leave this review, similarly the policy documents such as the policy wording would have been sent as attachments with the email. If you could explain the issues you faced with your documents by emailing [email protected] we will investigate this further, as it is not how voting should work. As this is the only report we have had of this issue, we want to make sure that other customers are not experiencing the same problems. Kind Regards The InsuraTrip Team Response date: 14th September 2018
Insuratrip logo
Insuratrip

Great insurance company, easy to get cover and good value

5
Recently bought travel insurance and was very impressed. Insuratrip offered the best value policy and matched the cover of others. I was really pleased with my purchase and have recommended to friends. Reviewed on: 10th September 2018

A great Experiency

5
Smooth and efficient at all stages. Staff were pleasant and very helpful. Reviewed on: 10th September 2018

Very. Good

5
Very good very good luck with the new updates and update to the app very very soon and very soon it would have came if it had been fixed soon and the game would have to be very soon very much recommend Reviewed on: 10th September 2018

Extremely good value Worldwide (no exclusions) Annual Policy - no contest!

5
Quick and easy! I used GoCompare to check insurers/policies which made selection easy. Reviewed on: 10th September 2018

Best price for comprehensive cruise cover.

5
Easy to use web site. Good communication. Good comprehensive cover for a low price. Reviewed on: 9th September 2018

Review Insuratrip: Travel insurance now

Help others make smarter decisions by sharing your own experience. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs