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iwoca reviews

iwoca Logo
Rated Excellent • 4.73/5

iwoca reviews

Verified business Last reviewed within 7 days
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  • Dedicated account manager for eligible customers
    Dedicated account manager for eligible customers
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • UK-based contact centre
    UK-based contact centre
  • Award winning organisation
    Award winning organisation

Review summary

People rate this company as Excellent based on 65 product reviews

Average score of 4.73/5
5 star
87%
4 star
3%
3 star
0%
2 star
2%
1 star
8%
Reviews for iwoca have trended positively over the past 90 days

Latest positive rating

5/5

Excellent ...

Nothing short of excellent went through the process on line very easy application then thought it will take a day or so for them to... Nothing short of excellent went through the process on line very easy application then thought it will take a day or so for them to go through next thing literally 5 mins after a yes the money was in our bank account never ever experienced that with any company. Elle was fantastic on the ball and great communication Read more Read less

{"display":"S","full_name":"S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business loan
S 6th March 2026

Latest negative rating

1/5

Behind the slick branding is nothing but a loan shark

Like many businesses, we faced cash flow problems, and Iwoca seemed like the ideal solution. I became the guarantor of the loan, but due to... Like many businesses, we faced cash flow problems, and Iwoca seemed like the ideal solution. I became the guarantor of the loan, but due to circumstances beyond my control, I had to step down as company director. I contacted Iwoca straight away to explain the situation and made it clear the company was unlikely to keep up repayments. I told them I understood my obligations as guarantor and wanted to discuss a repayment plan. Their advice was to wait until the account went into default — only then, they said, would the collections team be able to talk about next steps. I followed that guidance exactly. But once the account defaulted, everything changed. I was met with threats — of a CCJ, of losing my home — and told there was no point discussing a payment plan. Their only interest was “securing the debt.” Over the next nine months, their approach — built on accusations, lies, and threats — took a serious toll on my mental health. I felt constantly under pressure, unsupported, and trapped. At the same time, they added £7,000 in interest to the debt. I know my situation is unusual — but it doesn’t change the fact that Iwoca lied to me and then threatened me. I’ve since listened back to every recorded call with their team, and it’s clear I acted in good faith from day one. All I asked for was a chance to talk about a payment plan — I was even in the process of remortgaging my house to repay the loan. All they did was threaten me. I now own the domain www.iwoca.laon, where I plan to publish the recordings and tell the full story. If you’ve had a similar experience, it will also become a space where others can speak up and share what they’ve been through. I may not win a fight against a company like this — but if sharing my experience helps stop it happening to someone else, it’s worth it. Read more Read less

{"display":"Chee Lee","full_name":"Chee Lee","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1287814.png"}}'s avatar
Business loan
Chee Lee 26th July 2025
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About iwoca

iwoca provides business finance to small businesses.

The iwoca founders were working in finance when they noticed how big banks were falling short in serving small businesses. iwoca set out to create a modern alternative. By leveraging technology and data science, iwoca built a streamlined lending experience that makes accessing finance simpler and faster.

Since their launch in 2012, iwoca has grown to a global team of around 650, working towards the goal of funding one million small businesses.

iwoca at a glance

Contact details

Phone
020 3778 0274
Email
[email protected]
Main address
6 East Parade, Leeds, LS1 2AD
Social media

Reviews for iwoca

Showing 11 of 65 company reviews • Last reviewed within 7 days

Excellent ...

Business loan • 6th March 2026

Nothing short of excellent went through the process on line very easy application then thought it will take a day or so for them to... Nothing short of excellent went through the process on line very easy application then thought it will take a day or so for them to go through next thing literally 5 mins after a yes the money was in our bank account never ever experienced that with any company. Elle was fantastic on the ball and great communication Read more Read less

{"display":"S","full_name":"S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
S
Rated Excellent • 5/5
Read more product reviews

Ellie was super helpful and made the process easy an...

Business loan • 6th March 2026

Ellie was super helpful and made the process easy and efficient. Thank you.

{"display":"Emma H","full_name":"Emma H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    We truly appreciate the support

    Hi, I’m happy to share my experience working with iwoca. Our experience with iwoca has been excellent. The process was straightforward, transparent and very efficient... Hi, I’m happy to share my experience working with iwoca. Our experience with iwoca has been excellent. The process was straightforward, transparent and very efficient from start to finish. The funding provided has been extremely helpful in supporting the operations and growth and it allowed us to move forward with our plans without unnecessary delays. The communication from the team was clear and professional throughout. Any questions we had were answered promptly, and the overall service was very supportive and reliable. It is refreshing to work with a funding provider that understands the needs of small businesses and provides quick, practical solutions. We truly appreciate the support and would happily recommend iwoca to other businesses looking for flexible and efficient funding. Thank you again for your assistance. Read more Read less

    {"display":"Magdaline O","full_name":"Magdaline O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very quick & easy to deal with, its refreshing to wo...

    Very quick & easy to deal with, its refreshing to work with a company that understands how business works.

    {"display":"Paul C","full_name":"Paul C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loan
    Paul C 5th March 2026
  • 5/5

    Amazingly easy.

    Amazingly easy. Money within 15 minutes of completion my preapproved loan via tide.

    {"display":"Kyle M","full_name":"Kyle M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loan
    Kyle M 4th March 2026
  • 5/5

    Pain Free

    We needed a loan for our business and I thought we would try Iwoca. We received the funds quickly in a pain free loan process.... We needed a loan for our business and I thought we would try Iwoca. We received the funds quickly in a pain free loan process. The account manager guided me through the steps. Read more Read less

    {"display":"R M","full_name":"R M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loan
    R M 3rd March 2026
  • 5/5

    Personal service

    Once past automated stuff excellent personal interaction with Joe Daysh

    {"display":"HPE","full_name":"HPE","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loan
    HPE 2nd March 2026
  • 5/5

    iwoca were very easy to deal with, Sara was professi...

    iwoca were very easy to deal with, Sara was professional and supportive throughout the process.

    {"display":"Alan K","full_name":"Alan K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loan
    Alan K 2nd March 2026
  • 5/5

    Iwoca were customer service was very friendly with g...

    Iwoca were customer service was very friendly with great customer care. They were very helpful & the service was stra & fast. Absolutely brilliant

    {"display":"Olu","full_name":"Olu","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loan
    Olu 27th February 2026
  • 5/5

    Recommend

    Definitely will recommend iwoca specifically for business loan they are very quick and easy with all the process.

    {"display":"Ihtisham H","full_name":"Ihtisham H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loan
    Ihtisham H 27th February 2026
  • 5/5

    Moneystars

    Great service. got funds same day as requested.

    {"display":"Gurdeep B","full_name":"Gurdeep B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business loan
    Gurdeep B 27th February 2026

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