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Just Travel Cover reviews

Just Travel Cover logo
Rated Excellent • 4.88/5

Just Travel Cover reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,927 product reviews

Average score of 4.88/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%

Latest positive rating

5/5

So simple even I could do it

So easy to use, nothing complicated about the application form, everything flowed from start to finish. Took the stress out of applying for travel insurance.... So easy to use, nothing complicated about the application form, everything flowed from start to finish. Took the stress out of applying for travel insurance. This is how all insurance applications should be. Love that as soon as you put a condition down the drop-down menu gives you everything you need. Love it. Read more Read less

{"display":"Thomas ","full_name":"Thomas ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel insurance
Thomas 1st September 2025

Latest negative rating

1/5

Steer clear of this company

While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number... While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Read more Read less

{"display":"Terry Bellamy","full_name":"Terry Bellamy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792647.png"}}'s avatar
Travel insurance
Terry Bellamy 14th September 2023
See more reviews for Just Travel Cover products

About Just Travel Cover

Just Travel Cover is an award-winning travel insurance broker based in Northeast England.

Just Travel Cover have been working with some of the world’s leading insurers to help people find insurance since 1999. Just Travel Cover also work with travel agents, tour operators, insurance brokers, charities and health organisations.

Just Travel Cover provide all types of policies including single trip, annual trip, winter sports and golf trips.

Just Travel Cover at a glance

Contact details

Phone
0800 294 2969
Main address
Just Insurance Agents Limited, Victoria House, Toward Rd, Sunderland, SR1 2QF
Social media

Reviews for Just Travel Cover

Showing 11 of 1927 company reviews • Last reviewed within 7 days

So simple even I could do it

Travel insurance • 1st September 2025

So easy to use, nothing complicated about the application form, everything flowed from start to finish. Took the stress out of applying for travel insurance.... So easy to use, nothing complicated about the application form, everything flowed from start to finish. Took the stress out of applying for travel insurance. This is how all insurance applications should be. Love that as soon as you put a condition down the drop-down menu gives you everything you need. Love it. Read more Read less

{"display":"Thomas ","full_name":"Thomas ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Always good prices & helpful staff

Travel insurance • 1st September 2025

Always good prices & helpful staff

{"display":"NT","full_name":"NT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
NT
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Was very easy to get costing for cover for our cruis...

    Was very easy to get costing for cover for our cruise holiday, and was very good value.

    {"display":"Terence G","full_name":"Terence G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Terence G 30th August 2025
  • 5/5

    Very helpful and understanding indeed

    This will be our 1st travel out of UK so didn’t have a clue, the lady we spoke to at Just Travel Cover was very... This will be our 1st travel out of UK so didn’t have a clue, the lady we spoke to at Just Travel Cover was very understanding and helpful with all our questions. Read more Read less

    {"display":"Buccaneer ","full_name":"Buccaneer ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to use platform.

    Easy to use platform. Competitive premium

    {"display":"Fraser H","full_name":"Fraser H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Fraser H 27th August 2025
  • 5/5

    The best insurance for my husband medical history

    Best insurance for my husband's medical conditions the staff are lovely

    {"display":"Beverley Brown","full_name":"Beverley Brown","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1294665.png"}}'s avatar
  • 5/5

    Helpful staff talked me through my opinions

    Helpful staff talked me through my opinions

    {"display":"Stephen A","full_name":"Stephen A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Stephen A 18th August 2025
  • 5/5

    Excellent website with a simple and easy features

    Excellent website with a simple and easy features to get you to a quote. You are then given options to add to the cover, possibly... Excellent website with a simple and easy features to get you to a quote. You are then given options to add to the cover, possibly something you may not have considered. Simple payment instructions. Read more Read less

    {"display":"John B","full_name":"John B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    John B 18th August 2025
  • 5/5

    Brilliant service from very friendly staff

    Brilliant service from very friendly staff

    {"display":"Lesley S","full_name":"Lesley S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Lesley S 18th August 2025
  • 5/5

    A professional positive experience.

    I dealt with Kaleigh who was extremely professional, answered all my questions and found the right cover for my wife and I. A very positive experience . I would highly recommend.

    {"display":"Mr Neil Mills","full_name":"Mr Neil Mills","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    WHEN LOOKING FOR INSURANCE COVER TRY JUST TRAVEL FIRST

    I used to u se other insurance providers but when their quotes were becoming ridiculous I was recommended to try Just Travel and I have... I used to u se other insurance providers but when their quotes were becoming ridiculous I was recommended to try Just Travel and I have been with them for all my holidays since 2022 and there have been a lot of cruises as well as air holidays Read more Read less

    {"display":"DEE M","full_name":"DEE M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    DEE M 11th August 2025

    Products from Just Travel Cover

    Showing all products offered by Just Travel Cover

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