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Just Travel Cover reviews

Just Travel Cover logo
Rated Excellent • 4.89/5

Just Travel Cover reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches
  • On-line application and approval process
    On-line application and approval process
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website

Review summary

People rate this company as Excellent based on 1,961 product reviews

Average score of 4.89/5
5 star
91%
4 star
7%
3 star
1%
2 star
0%
1 star
1%
Reviews for Just Travel Cover have trended negatively over the past 90 days

Latest positive rating

5/5

Very easy process arranging cover and even though th...

Very easy process arranging cover and even though there was a small glitch in the policy details it was efficiently delt with on the phone... Very easy process arranging cover and even though there was a small glitch in the policy details it was efficiently delt with on the phone by an exellent staff member.Very polte and helpful Read more Read less

{"display":"Mrs E","full_name":"Mrs E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Travel insurance
Mrs E 16th September 2025

Latest negative rating

1/5

Steer clear of this company

While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number... While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number and then followed all of the instructions. Paid for scans, medication and policy excess whilst on holiday but trying to recover tgese is a nightmare, even with all receipts, e mails from emergency service, hospital report and photographic evidence of the injuries they are still disputing the claim.They use every excuse saying they did not receive certain documents despite these being sent. When you resend they start again from the beginning. Will no doubt finish up with the Ombudsman service. Best advice is GO SOMEWHERE ELSE. This company is not really wirth 1 star and would not recommend them to an enemy. Read more Read less

{"display":"Terry Bellamy","full_name":"Terry Bellamy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/792647.png"}}'s avatar
Travel insurance
Terry Bellamy 14th September 2023
See more reviews for Just Travel Cover products

About Just Travel Cover

Just Travel Cover is an award-winning travel insurance broker based in Northeast England.

Just Travel Cover have been working with some of the world’s leading insurers to help people find insurance since 1999. Just Travel Cover also work with travel agents, tour operators, insurance brokers, charities and health organisations.

Just Travel Cover provide all types of policies including single trip, annual trip, winter sports and golf trips.

Just Travel Cover at a glance

Contact details

Phone
0800 294 2969
Main address
Just Insurance Agents Limited, Victoria House, Toward Rd, Sunderland, SR1 2QF
Social media

Reviews for Just Travel Cover

Showing 11 of 1961 company reviews • Last reviewed within 14 days

Very easy process arranging cover and even though th...

Travel insurance • 16th September 2025

Very easy process arranging cover and even though there was a small glitch in the policy details it was efficiently delt with on the phone... Very easy process arranging cover and even though there was a small glitch in the policy details it was efficiently delt with on the phone by an exellent staff member.Very polte and helpful Read more Read less

{"display":"Mrs E","full_name":"Mrs E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Nice friendly staff and good service who explain eve...

Travel insurance • 15th September 2025

Nice friendly staff and good service who explain everything in easy to understand language.

{"display":"Della C","full_name":"Della C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I have always checked that I am received value for m...

    I have always checked that I am received value for money.

    {"display":"Colin S","full_name":"Colin S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Colin S 15th September 2025
  • 5/5

    The best insurance company

    The most helpful insurance company excellent prices

    {"display":"Bessy ","full_name":"Bessy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Bessy 15th September 2025
  • 5/5

    Easy to use website. Good variety of offers.

    Easy to use website. Good variety of offers. Have been using Just Travel Cover for years.

    {"display":"M K","full_name":"M K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    M K 15th September 2025
  • 5/5

    Highly recommend

    Did online, no hassle, very easy to navigate and got cover that was right for us at a reasonable price. I would recommend Just Travel to family and friends.

    {"display":"Jillian M","full_name":"Jillian M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Jillian M 15th September 2025
  • 5/5

    I have used JTC for years.

    I have used JTC for a number of years; the reason being they consistently provide excellent value for money in a competitive market. The online... I have used JTC for a number of years; the reason being they consistently provide excellent value for money in a competitive market. The online / personal applications are very easy to use and in telephone conversations they are always friendly, helpful and stick to the facts / relevant questions. Read more Read less

    {"display":"Dave Richardson","full_name":"Dave Richardson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I Recommend Just Travel Cover

    Just Travel Cover staff are very professional but also very friendly, their online services are excellent and straightforward to access.

    {"display":"Lindsay J","full_name":"Lindsay J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Lindsay J 13th September 2025
  • 5/5

    Cheapest travel insurance for mental health condition

    I had been recently diagnosed with a mental health condition that made travel insurance costs with most suppliers prohibitively expensive. Just Travel Cover was the... I had been recently diagnosed with a mental health condition that made travel insurance costs with most suppliers prohibitively expensive. Just Travel Cover was the cheapest travel insurance I could find, which enabled me to go on holiday. Read more Read less

    {"display":"Don","full_name":"Don","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Don 12th September 2025
  • 5/5

    Couldn’t be better.

    Couldn’t be better. Absolutely fantastic policies, prices and service.

    {"display":"Fran","full_name":"Fran","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    Fran 12th September 2025
  • 5/5

    When holiday plans go astray, Who helps & who doesn't?

    On a recent plan to holiday in Holland, The Schengen Visa application never materialised in time. All bookings had to be cancelled including the travel... On a recent plan to holiday in Holland, The Schengen Visa application never materialised in time. All bookings had to be cancelled including the travel insurance. 'Just Travel ' agreed to move the booking to a future date. A gGreat company. Read more Read less

    {"display":"jim m","full_name":"jim m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel insurance
    jim m 11th September 2025

    Products from Just Travel Cover

    Showing all products offered by Just Travel Cover

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