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Just Travel Cover: Travel insurance reviews

4.88
Based on 1,914 reviews, last reviewed 4th Aug 2025
5900% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
7%
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1%
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0%
See only 1 star reviews
1%

Latest highest rating:

5

Great Company Used just travel for the past 4 years and honestly wouldn’t go anywhere else for holiday cover , always have friendly , helpful and professional staff... Read more Reviewed on: 4th August 2025
SharinSaunt's avatar
SharinSaunt

Latest lowest rating:

1

Steer clear of this company While on holiday in Turkey my partner had a fall and in addition to head and body injuries suffered a dislocated shoulder. Contacted emergency number ... Read more Reviewed on: 14th September 2023
Terry Bellamy's avatar
Terry Bellamy

About this product

Just Travel Cover offer a range of policies.

Just Travel Cover provide cover for single trips or the annual multi-trip policy which covers you for as many trips as you need over 12 months. Just Travel Cover work with insurers specialising in cover for hundreds of pre-existing medical conditions.

Just Travel Cover insurance reviews help you find out what it’s really like to be a customer. If you’ve used Just Travel Cover before, you can also leave a review and share your experience.

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Just Travel Cover Travel insurance reviews (1914)

Excellent customer service

5
Great cover and excellent customer service Reviewed on: 12th July 2023

Excellent service

5
My husband has a rare auto immune condition but we didn't want this to stop us doing the one thing we love, cruising. Just Travel have been great in providing us with the insurance we need to carry on cruising since his diagnosis almost 10 years ago and at a very affordable rate. I woudn't hesitate to recommend them to anyone with complex medical issues. Reviewed on: 12th July 2023

Exceptional service and price

5
We have never used such an easy online system to book our cover. The prices are competitive and caters well to everyone's individual needs. Reviewed on: 12th July 2023

Stunning personal and tailored service

5
Travel insurances sorted at short notice , No fuss , friendly telephone experience at a great price Reviewed on: 12th July 2023

Easy no hassle

5
Telephone call to arrange travel insurance, no hassle straight forward. Clear explanation of each level of insurance no pressure to buy. Excellent service. Reviewed on: 12th July 2023

Legends of insurance

5
Great company with exceptional customer service Reviewed on: 12th July 2023

Amazing!

5
I’ve used just travel insurance company many times now. The staff are professional and friendly and always informative when giving informed advice Reviewed on: 12th July 2023

Amazing service

5
Great policy and customer service. Made a stressful situation into an easy claim and recovery process Reviewed on: 12th July 2023

be wary if you make a claim

1
Be very wary if you make a claim as they will try every trick in the book to not pay out and keep you waiting months in the hope you will just give up. After waiting since October last year they have finally only partly paid my claim and i will now be forced to seek further legal help. Don't be fooled when they say you are covered for cancellations, curtailment, cabin confinement, missed ports, Covid etc etc as the have a book of clauses which basically negates all the items they claim to cover, for me this has been a case of see section 8 sub clause 47 which states if you make a claim we don't have to pay. I have used this company for many years and recommended them to family and friends and cannot believe the amount of stress the have caused me. . Reviewed on: 4th April 2023

do not use this company

1
We had bronze cover form this company for a weeks holiday, while we were away my wife had her handbag stolen.we went to court in Spain and had all court reports and documents. We claimed for around £600 of items,varifocal glasses, purse, bag, cash, driving licence,The glasses alone were £230.Al receipts were provided.We have just been informed they will pay £81 but the £100 excess wipes that out.Do not use this company Reviewed on: 30th October 2022

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