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Laka reviews

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Rated Excellent • 4.87/5

Laka reviews

Verified business Last reviewed within 7 days Insurance choice awards winner

Review summary

People rate this company as Excellent based on 2,954 product reviews

Average score of 4.87/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended positively over the past 90 days

Laka Cycle insurance wins hearts with its easy setup, clear pricing, and a genuine community feel that makes you trust them with your bike. Claims are mostly hassle-free and handled by folks who really get cycling, which is a rare treat. On the downside, some found customer service slow or unhelpful during claims, and a few grumbled about price hikes and occasional billing issues.

Positive themes

  • Laka Cycle insurance makes signing up and managing cover super easy and straightforward. (10 mentions)
  • Claims with Laka Cycle insurance are quick, painless and handled by real cycling experts. (9 mentions)
  • Laka Cycle insurance’s transparent pricing and monthly cost breakdowns feel fair and clear. (7 mentions)
Summarised by AI
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About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Reviews for Laka

Showing 11 of 2954 company reviews • Last reviewed within 7 days

Great cover, transparent comms, fair pricing.

Cycle insurance • 8th October 2026

Great cover, transparent comms, fair pricing. Love the community element of this cover, and their no fuss support.

Rated Excellent • 5.00/5
Read more product reviews

Great company

Cycle insurance • 8th October 2026

I’ve not made a claim, enjoy the vibe from this cycle related insurance company. The monthly statement is useful in terms of understanding where the money goes.

{"display":"JT","full_name":"JT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
JT
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Very fair prices, responsive customer service.

    Very fair prices, responsive customer service. Feels like being part of a community that actually understand and care about cyclists and their bikes!

    {"display":"Robbie Q","full_name":"Robbie Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Robbie Q 8th October 2026
  • 5.00/5

    Laka Transparency

    I like that Laka is very transparent about where my money is going! It's not just an arbitrary payment amount like some insurance providers.

    {"display":"S O","full_name":"S O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    S O 8th October 2026
  • 5.00/5

    nice visibility with monthly emails explaining cost...

    nice visibility with monthly emails explaining cost breakdowns

    {"display":"james","full_name":"james","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    james 8th October 2026
  • 5.00/5

    A seamless process from first enquiry to full cover.

    A seamless process from first enquiry to full cover. Perfect for owners of multiple bikes and equipment. Easy to update and maintain cover.

    {"display":"Richard P","full_name":"Richard P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Richard P 8th October 2026
  • 5.00/5

    Recommended by son & good value for money

    Recommended by son & good value for money

    {"display":"Telford R","full_name":"Telford R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Telford R 8th October 2026
  • 5.00/5

    Reassurance

    It’s very reassuring to know my bike is covered by Laka. The rate is very reasonable.

    {"display":"Jill","full_name":"Jill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Jill 8th October 2026
  • 5.00/5

    Simple and very easy to use website, informative and...

    Simple and very easy to use website, informative and sleek design with attractive pricing.

    {"display":"Beca Cook","full_name":"Beca Cook","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1756504.png"}}'s avatar
    Cycle insurance
    Beca Cook 8th October 2026
  • 5.00/5

    LAKA is like family

    LAKA is more like family than any insurance I have ever encountered. It seems the costomer experience is paramount

    {"display":"E B","full_name":"E B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    E B 8th October 2026
  • 5.00/5

    Great cover, exactly what is needed at a good price

    Great cover, exactly what is needed at a good price

    {"display":"Kieran G","full_name":"Kieran G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Kieran G 7th October 2026

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