Laka reviews
Laka reviews
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Review summary
People rate this company as Excellent based on 2,681 product reviews
Latest positive rating
PolitBest Bike Insurer
Polite and knowledgeable representatives. Web site easy to navigate. Good value for money. Regular update on my insurance via emails. Updates on new services.
Latest negative rating
Terrible experience
Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was... Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was 4 working days. When you are trying to agree on the next steps to fix the damage on your bike, this could require multiple email interactions, making the process super long. They should be focusing less on marketing and more on actually doing the job Read more Read less
About Laka
Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.
Laka at a glance
Contact details
Reviews for Laka
Showing 11 of 2681 company reviews • Last reviewed within 7 days
PolitBest Bike Insurer
Polite and knowledgeable representatives. Web site easy to navigate. Good value for money. Regular update on my insurance via emails. Updates on new services.
A hassle free and supportive experience.
A hassle free and supportive experience. Happy to recommend.
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4/5
Laka is always there when you need them, most times...
Laka is always there when you need them, most times a fast solution to your claims
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5/5
From stress to success
I was very stressed after my bike was stolen and skeptical because my two previous claims at a previous insurer were denied. I couldn’t be... I was very stressed after my bike was stolen and skeptical because my two previous claims at a previous insurer were denied. I couldn’t be more impressed and thrilled with how smooth, quick, and professional the process was at Laka. Read more Read less
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5/5
Only had positive experiences.
Only had positive experiences. I’ve been really impressed by the service provided by Laka, they go above and beyond to help you out when you need help!
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5/5
Great service, great experience!
Great service, great experience!
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5/5
Great insurance
Really refreshing to deal with an insurance company that actually cares about their customers - really helpful and knowledgeable claims handlers and fast resolution
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5/5
Sadly had to claim a few times but always received c...
Sadly had to claim a few times but always received courteous assistance from Laka
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5/5
Laka is an absolute life saver.
Laka is an absolute life saver. Nearly half the price I used to pay and the team is lovely.
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5/5
Fantastic concept, best value for money.
Fantastic concept, best value for money. And ideal way to have claims dealt with diligence and fairness.
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5/5
Excellent company, great to work with
Excellent company, great to work with
Products from Laka
Showing all products offered by Laka
Cycle insurance
by LakaLaka offer award-winning bike insurance. Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max...
Cycle insurance
by LakaLaka offer award-winning bike insurance. Laka have a unique approach to pricing. They won't charge you a fixed sum. Instead, they calculate your monthly contributions - up to a max...
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