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Laka reviews

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Rated Excellent 4.85/5

Laka reviews

Verified business Last reviewed within 7 days Insurance choice awards winner

Review summary

People rate this company as Excellent based on 2,812 product reviews

Average score of 4.85/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended positively over the past 90 days

Laka Cycle insurance wins hearts with its easy setup, clear pricing, and genuine care for cyclists. Claims are handled swiftly and fairly, making it a stress-free experience when things go wrong. However, some find the pricing a bit steep and have faced slow or poor customer service during claims or billing issues.

Positive themes

  • Laka Cycle insurance makes signing up and managing cover a breeze with a user-friendly platform. (16 mentions)
  • Claims with Laka Cycle insurance are quick, fair and hassle-free, getting you back on your bike fast. (20 mentions)
  • Laka Cycle insurance’s transparent pricing and community model make you feel part of something fair. (11 mentions)
Summarised by AI
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About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Reviews for Laka

Showing 11 of 2812 company reviews Last reviewed within 7 days

Laka is the the best bike insurance company I have e...

Cycle insurance 28th August 2026

Laka is the the best bike insurance company I have ever experienced

Rated Excellent 5.00/5
Read more product reviews

Shared insurance

Cycle insurance 28th August 2026

I’ve not had to make a claim but like the way the monthly charge is worked out.

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Professional, personable and quick acting.

    Professional, personable and quick acting.

    {"display":"Huw T","full_name":"Huw T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Huw T 28th August 2026
  • 5.00/5

    Always great customer service and value for money .

    Always great customer service. Reasonable payments which track the amount of claims. When not riding throughout the winter the payments are considerably less.

    {"display":"Garreth C","full_name":"Garreth C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Garreth C 28th August 2026
  • 5.00/5

    Really simple and straightforward cover really easy...

    Really simple and straightforward cover really easy to add extra like overseas cover as and when needed. email is easy to understand and you know where your money is going

    {"display":"Michael R","full_name":"Michael R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Michael R 28th August 2026
  • 5.00/5

    Perfect, great responsiveness, fair pricing , transp...

    Perfect, great responsiveness, fair pricing , transparency great, claim procedure faultless

    {"display":"Andy M","full_name":"Andy M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Andy M 28th August 2026
  • 4.00/5

    So far so good, but no claims to judge service

    So far so good, but no claims to judge service

    {"display":"Michele","full_name":"Michele","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Michele 28th August 2026
  • 5.00/5

    No claim (thankfully), no problem with Laka (as usual).

    Like with every insurance company, one will only be able to comment about their overall experience when it comes to actually making a claim. Thankfully,... Like with every insurance company, one will only be able to comment about their overall experience when it comes to actually making a claim. Thankfully, I haven’t had to make one so the company is of course happy to receive payment without any issues in the meantime. Read more Read less

    {"display":"NX","full_name":"NX","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    NX 28th August 2026
  • 5.00/5

    Good communication, with feedback on collective costs

    Good communication, with feedback on collective costs

    {"display":"Jane ","full_name":"Jane ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Jane 28th August 2026
  • 5.00/5

    Straight forward, online, clear and easy payments, v...

    Straight forward, online, clear and easy payments, various option for what you want covered.

    {"display":"Nicola H","full_name":"Nicola H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Nicola H 28th August 2026
  • 5.00/5

    The whole experience of dealing with Laka is excelle...

    The whole experience of dealing with Laka is excellent, the website the ability to make changes and how quickly they respond is great

    {"display":"Steven ","full_name":"Steven ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Steven 28th August 2026

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