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Laka reviews

Laka logo
Rated Excellent • 4.86/5

Laka reviews

Verified business Last reviewed within 7 days Insurance choice awards winner
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Review summary

People rate this company as Excellent based on 2,917 product reviews

Average score of 4.86/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended positively over the past 90 days

Laka Cycle insurance wins hearts with its easy setup, clear pricing, and genuine care for cyclists. Claims are handled swiftly and fairly, making it a stress-free experience when things go wrong. However, some find the pricing a bit steep and have faced slow or poor customer service during claims or billing issues.

Positive themes

  • Laka Cycle insurance makes signing up and managing cover a breeze with a user-friendly platform. (16 mentions)
  • Claims with Laka Cycle insurance are quick, fair and hassle-free, getting you back on your bike fast. (20 mentions)
  • Laka Cycle insurance’s transparent pricing and community model make you feel part of something fair. (11 mentions)
Summarised by AI
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About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Reviews for Laka

Showing 11 of 2917 company reviews • Last reviewed within 7 days

Easy to use, complete clarity on cover, good rates

Cycle insurance • 16th September 2026

Easy to use, complete clarity on cover, good rates and no issues paying out for claims.

{"display":"BigBadAd","full_name":"BigBadAd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Finally an insurer with a product that understands t...

Cycle insurance • 14th September 2026

Finally an insurer with a product that understands the cycling customer base; not just a clumsy add-on. Responsive customer service. Excellent innovation. Brava LAKA

{"display":"Emma capello","full_name":"Emma capello","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Easy to Use, decent pricing and great coverage

    Easy UI, decent pricing and great coverage

    {"display":"edward c","full_name":"edward c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    edward c 10th September 2026
  • 5.00/5

    Recommend to all friends

    I’ve had to deal with Laka several times and every time they’ve been excellent - when my bike was stolen, vandalised and when I was... I’ve had to deal with Laka several times and every time they’ve been excellent - when my bike was stolen, vandalised and when I was knocked off. I don’t normally review companies but I tell all my friends to get Laka insurance because it’s really worth it. They don’t make things difficult when you have a problem and, if it’s covered, they’ll fix it. Read more Read less

    {"display":"EM","full_name":"EM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    EM 9th September 2026
  • 5.00/5

    Simply the best bike insurance out there.

    Simply the best bike insurance out there. Great price, great customer services and claims are a doddle.

    {"display":"Stuart K","full_name":"Stuart K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Stuart K 9th September 2026
  • 5.00/5

    Very simple to start and cancel a policy.

    Very simple to start and cancel a policy. Never had to claim.

    {"display":"xx","full_name":"xx","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    xx 9th September 2026
  • 5.00/5

    Very good experience from start to finish - no hassle

    Very good experience from start to finish - no hassle

    {"display":"Christian Mahon","full_name":"Christian Mahon","avatar":{"url":"\/assets\/uploads\/avatars\/users\/376134.png"}}'s avatar
  • 5.00/5

    Fair insurance for cyclists

    Was looking for cycle insurance years ago and saw that Laka provided a product for cyclists and that it seemed to be sharing the cost fairly between them.

    {"display":"Will L","full_name":"Will L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Will L 9th September 2026
  • 5.00/5

    Excellent coverage and fast action by Laka.

    Excellent coverage and fast action by Laka. Customer service is always very fast, answering all questions clearly and quickly.

    {"display":"Garmon ap Garth ","full_name":"Garmon ap Garth ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Best cycling insurance by far

    Best cycling insurance by far - the overall customer experience is unlike anything i've ever tried in the past. Would highly recommend to anyone

    {"display":"Marc Zovighian","full_name":"Marc Zovighian","avatar":{"url":"\/assets\/uploads\/avatars\/users\/376819.png"}}'s avatar
  • 5.00/5

    Smooth and recommended.

    Smooth and recommended. It has been very easy to book the insurance

    {"display":"Mateo ","full_name":"Mateo ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Mateo 7th September 2026

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