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Laka reviews

Laka logo
Rated Excellent • 4.95/5

Laka reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,490 product reviews

Average score of 4.95/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended negatively over the past 90 days

Latest positive rating

5/5

I’ve had to recently do a claim with Laka and their...

I’ve had to recently do a claim with Laka and their communication was flawless. I felt supported throughout the whole process.

{"display":"Lara B","full_name":"Lara B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cycle insurance
Lara B 15th September 2025

Latest negative rating

1/5

Terrible experience

Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was... Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was 4 working days. When you are trying to agree on the next steps to fix the damage on your bike, this could require multiple email interactions, making the process super long. They should be focusing less on marketing and more on actually doing the job Read more Read less

{"display":"Stefano M","full_name":"Stefano M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cycle insurance
Stefano M 14th August 2025
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About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Contact details

Reviews for Laka

Showing 11 of 2490 company reviews • Last reviewed within 7 days

I’ve had to recently do a claim with Laka and their...

Cycle insurance • 15th September 2025

I’ve had to recently do a claim with Laka and their communication was flawless. I felt supported throughout the whole process.

{"display":"Lara B","full_name":"Lara B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I made a claim after being hit by a car and having s...

Cycle insurance • 15th September 2025

I made a claim after being hit by a car and having serious injuries and facial surgery. The team at laka were really helpful and... I made a claim after being hit by a car and having serious injuries and facial surgery. The team at laka were really helpful and responsive. Taking my claim seriously from the beginning and ensuring I received a new bike quickly Read more Read less

{"display":"Holden W","full_name":"Holden W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Super easy process when I had a bike accident.

    Super easy process when I had a bike accident.

    {"display":"Benjamin C","full_name":"Benjamin C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Benjamin C 15th September 2025
  • 5/5

    Recommended by my son.

    Recommended by my son. I passed it on to my local bike shop.

    {"display":"John Sloan McDonald","full_name":"John Sloan McDonald","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    5* one of the best cycle insurance company

    I have had Laka cycle insurance for around a year now and had no problem at all, the customer service is brilliant and they go... I have had Laka cycle insurance for around a year now and had no problem at all, the customer service is brilliant and they go far and beyond to help their customers. the claim process is simple and I also enjoy the perks that come with Laka Read more Read less

    {"display":"Blieu P","full_name":"Blieu P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Blieu P 15th September 2025
  • 5/5

    I trust Laka

    It’s a community and it feel personal, trustworthy. So far I’ve been able to keep safe but I trust that Laka won’t let me down.

    {"display":"Drutes","full_name":"Drutes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Drutes 15th September 2025
  • 5/5

    Excellent experience, reliable, easy to avail of help

    Excellent experience, reliable, easy to avail of help

    {"display":"Marguerite O","full_name":"Marguerite O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Marguerite O 15th September 2025
  • 5/5

    Very easy insurance product.

    Very easy to set up, very clear as how it works with a monthly breakdown.

    {"display":"Lemonitart","full_name":"Lemonitart","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Lemonitart 15th September 2025
  • 5/5

    First Class Service.

    2 phone calls and a couple of weeks of waiting and I had my damaged frame replaced. Laka, sourced a new one, shipped it direct... 2 phone calls and a couple of weeks of waiting and I had my damaged frame replaced. Laka, sourced a new one, shipped it direct to my local bike shop and took care of the bill for the strip and rebuild. First class service! Read more Read less

    {"display":"Craig","full_name":"Craig","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Craig 15th September 2025
  • 5/5

    Great company

    Moving over to Alaska was very easy and has saved me a lot of money. The monthly statements are clearly laid out and on the... Moving over to Alaska was very easy and has saved me a lot of money. The monthly statements are clearly laid out and on the odd occasion I’ve had a query, the team have responded very quickly. Read more Read less

    {"display":"BeesfortheWorld","full_name":"BeesfortheWorld","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Best Insurance Going

    Really positive response to all claims. The team are helpful and always willing to go the extra mile to get you back riding.

    {"display":"Hannah","full_name":"Hannah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Hannah 15th September 2025

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