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Laka reviews

Laka logo
Rated Excellent • 4.95/5

Laka reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 2,362 product reviews

Average score of 4.95/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended positively over the past 90 days

Latest positive rating

5/5

Easy, friendly and unique.

Smooth claim process, friendly na knowledge people. Love the way it works!

{"display":"JJP","full_name":"JJP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cycle Insurance
JJP 30th July 2025

Latest negative rating

1/5

No feedback from company

I wrote a letter to Laka several months ago and still it's not answered.

{"display":"P V","full_name":"P V","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1069297.png"}}'s avatar
Cycle Insurance
P V 12th October 2024
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About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Reviews for Laka

Showing 11 of 2362 company reviews • Last reviewed within 7 days

Easy, friendly and unique.

Cycle Insurance • 30th July 2025

Smooth claim process, friendly na knowledge people. Love the way it works!

{"display":"JJP","full_name":"JJP","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
JJP
Rated Excellent • 5/5
Read more product reviews

Seamless insurance experiences love the fact that if...

Cycle Insurance • 30th July 2025

Seamless insurance experiences love the fact that if you need to make a claim you have to upload a video

{"display":"Brian","full_name":"Brian","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    simple and efficient experience..

    Laka offers a simple and efficient experience and is there when needed. what else would be needed?

    {"display":"Diogo Homem","full_name":"Diogo Homem","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great product, service and communication

    I've been using Laka for several years now, and am super happy with their product, service, and communication. I've had few bicycle issues but when... I've been using Laka for several years now, and am super happy with their product, service, and communication. I've had few bicycle issues but when I did they were quick to help and solved my problems effectively. Read more Read less

    {"display":"Jasper","full_name":"Jasper","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Jasper 30th July 2025
  • 5/5

    Simply the best

    Positive experience when I had to claim - feels like they couldn’t have done more to help me. Would recommend to everyone looking for bike insurance

    {"display":"Lucy","full_name":"Lucy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Lucy 16th July 2025
  • 5/5

    Simply the best claims experience

    The best claims experience I've ever had with an insurer. Really makes a rough situation easier to deal with

    {"display":"Ben Fields","full_name":"Ben Fields","avatar":{"url":"\/assets\/uploads\/avatars\/users\/412242.png"}}'s avatar
  • 5/5

    I never had to claim but their customer service is a...

    I never had to claim but their customer service is always very responsive and helpful

    {"display":"Damir H","full_name":"Damir H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Damir H 16th July 2025
  • 5/5

    Great claims experience, handled very quickly and wi...

    Great claims experience, handled very quickly and with a lot of empathy!

    {"display":"Habbas","full_name":"Habbas","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Habbas 16th July 2025
  • 5/5

    Laka is incredible.

    Laka is incredible. Their specific cycling knowledge helps you get back on your bike quickly.

    {"display":"Ollie","full_name":"Ollie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Ollie 16th July 2025
  • 5/5

    10/10 never let me down

    Laka is amazing! they come through every time for me - everyone is so kind and quick at responding - I love that its a... Laka is amazing! they come through every time for me - everyone is so kind and quick at responding - I love that its a collective because I submit claims knowing it wont effect my personal rates - how insurance should be done Read more Read less

    {"display":"Cecily Page","full_name":"Cecily Page","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1277950.png"}}'s avatar
  • 5/5

    Rapid to resolve claims and great customer service!

    Rapid to resolve claims and great customer service!

    {"display":"Laura K","full_name":"Laura K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle Insurance
    Laura K 14th July 2025

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