Smart Money People Logo
Share this page

Laka reviews

Laka logo
Rated Excellent 4.95/5

Laka reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,681 product reviews

Average score of 4.95/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended positively over the past 90 days

Latest positive rating

5/5

PolitBest Bike Insurer

Polite and knowledgeable representatives. Web site easy to navigate. Good value for money. Regular update on my insurance via emails. Updates on new services.

{"display":"Alexander F","full_name":"Alexander F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cycle insurance
Alexander F 14th October 2025

Latest negative rating

1/5

Terrible experience

Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was... Terrible insurance. I opened a claim weeks ago, for damages. Every email interaction requires at least one week. So far, the faster response time was 4 working days. When you are trying to agree on the next steps to fix the damage on your bike, this could require multiple email interactions, making the process super long. They should be focusing less on marketing and more on actually doing the job Read more Read less

{"display":"Stefano M","full_name":"Stefano M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cycle insurance
Stefano M 14th August 2025

About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Contact details

Reviews for Laka

Showing 11 of 2681 company reviews Last reviewed within 7 days

PolitBest Bike Insurer

Cycle insurance 14th October 2025

Polite and knowledgeable representatives. Web site easy to navigate. Good value for money. Regular update on my insurance via emails. Updates on new services.

Rated Excellent 5/5
Read more product reviews

A hassle free and supportive experience.

Cycle insurance 13th October 2025

A hassle free and supportive experience. Happy to recommend.

Rated Excellent 5/5
Read more product reviews
  • 4/5

    Laka is always there when you need them, most times...

    Laka is always there when you need them, most times a fast solution to your claims

    {"display":"Jens b","full_name":"Jens b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Jens b 13th October 2025
  • 5/5

    From stress to success

    I was very stressed after my bike was stolen and skeptical because my two previous claims at a previous insurer were denied. I couldn’t be... I was very stressed after my bike was stolen and skeptical because my two previous claims at a previous insurer were denied. I couldn’t be more impressed and thrilled with how smooth, quick, and professional the process was at Laka. Read more Read less

    {"display":"Claire","full_name":"Claire","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Claire 13th October 2025
  • 5/5

    Only had positive experiences.

    Only had positive experiences. I’ve been really impressed by the service provided by Laka, they go above and beyond to help you out when you need help!

    {"display":"Tom C","full_name":"Tom C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Tom C 10th October 2025
  • 5/5

    Great service, great experience!

    Great service, great experience!

    {"display":"TAT","full_name":"TAT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    TAT 8th October 2025
  • 5/5

    Great insurance

    Really refreshing to deal with an insurance company that actually cares about their customers - really helpful and knowledgeable claims handlers and fast resolution

    {"display":"Jon","full_name":"Jon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Jon 8th October 2025
  • 5/5

    Sadly had to claim a few times but always received c...

    Sadly had to claim a few times but always received courteous assistance from Laka

    {"display":"LB","full_name":"LB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    LB 8th October 2025
  • 5/5

    Laka is an absolute life saver.

    Laka is an absolute life saver. Nearly half the price I used to pay and the team is lovely.

    {"display":"Michael ","full_name":"Michael ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Michael 7th October 2025
  • 5/5

    Fantastic concept, best value for money.

    Fantastic concept, best value for money. And ideal way to have claims dealt with diligence and fairness.

  • 5/5

    Excellent company, great to work with

    Excellent company, great to work with

    Products from Laka

    Showing all products offered by Laka

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice