Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews...
READ MORELaka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.
Price & Interest Rates
68% of feedback is Product related
Top Age Profile: 25-34
Top Channel Preference: App
Write a reviewChanges the way you view insurance
Community based and a real understanding that your bicycle is your life line that needs to be fixed or replaced quickly. Always feels like enthusiasts are running the insurance not pen pushers just wanting to make money.
Reviewed on 19th September 2020Mark Sheldrake![]()
Write a reviewReally like Laka
Really like the transparent approach to insurance and the quality of the product
Reviewed on 19th September 2020DAVID![]()
Write a reviewMost comprehensive insurance in the market
Amazing company, they do put the customer above the product, I wouldn’t go to other insurance company now
Reviewed on 19th September 2020Camilo Buitrago![]()
Write a reviewWould highly recommend
I would highly recommend Laka, best cycle insurance out there! Great service, great product. They definitely know their customers' needs.
Reviewed on 19th September 2020Liv Taylor![]()
Write a reviewBrilliant service, user friendly
Very fair premiums, Brilliant service, user friendly, always available fast responders.
Reviewed on 19th September 2020Roderic MacClancy![]()
Write a reviewTotally transparent, instils confidence
Very easy to set up, cover is clearly communicated, and policy covers everything you want and nothing you don't. Would recommend to all fellow cyclists
Reviewed on 19th September 2020Alex![]()
Write a reviewInsurance run by people that care about their community
I’ve made two claims via Laka in my 9 months of a Community Member. The 1st; Laka helpfully directed me to a Manufactures Damage use Warranty, saving the cost of a £1,500 deep section carbon rim being charged back to the Community. The 2nd; I damaged th... Read more
I’ve made two claims via Laka in my 9 months of a Community Member. The 1st; Laka helpfully directed me to a Manufactures Damage use Warranty, saving the cost of a £1,500 deep section carbon rim being charged back to the Community. The 2nd; I damaged the kick stand on my Cargo Bike. Raised the claim Tuesday PM, correct replacement part discussed via e-mail and photos this day, arrived Thursday AM, and I picked up from their HQ (I was in the area), saving both postage and any charges to the community to fit the replacement stand, as I’m a pretty competent bike mechanic myself. Therefore two occasions where they’ve looked out for the Community when processing the claim, with the aim of keeping the community’s premium as low as possible.
Reviewed on 19th September 2020Mat Shreeve![]()
Write a reviewGreat compamy
Cheap and customer friendly! Love their business model
Reviewed on 19th September 2020Matt Spencer![]()
Write a reviewProvide value, keep me informed & give confidence!
Great value for money and really good communication! Laka also provide me with a real sense of confidence that I will soon be back out on the road if I ever needed to make a claim
Reviewed on 18th September 2020Stephen Lewis![]()
Write a reviewBrilliant cycle insurance
Tailor made insurance for cyclist by people who understand cyclists and what they need, not some faceless corporate insurer for whom cycle insurance is just another ‘line of business’. Well done & thanks Laka
Reviewed on 18th September 2020David Whatley![]()
Write a reviewEasy to use
No hassle to sign up and you can cancel anytime. I like that there’s really no limit to the value of bikes you can cover.
Reviewed on 18th September 2020Jesse Vernon![]()
Write a reviewSuper simple service to use
The friendliest most helpful insurance company I've used so far!
Reviewed on 18th September 2020Pete![]()
Write a reviewGreat comprehensive value insurance
Covers all the aspects of cycle insurance you require and at a very reasonable price
Reviewed on 18th September 2020Alan Knott![]()
Write a reviewGreat support and response!
I've been in chat with question before committing to laka insurance. And they have been very helpful and responsive to my answers and very assuring as well.
Reviewed on 18th September 2020Stella![]()
Write a reviewIncredible value, great service
I spent a long time looking around for a bike insurance provider that made you feel valued, so was surprised to find that Laka not only did this but also provided incredible value and flexibility. Have recommended to a number of my friends and they... Read more
I spent a long time looking around for a bike insurance provider that made you feel valued, so was surprised to find that Laka not only did this but also provided incredible value and flexibility. Have recommended to a number of my friends and they all appear to think the same thing, so add great consistency to the list as well!
Reviewed on 18th September 2020Simon![]()
Write a reviewSuper service
Great instant service by Laka. Communication was always prompt and they do their upmost to get you back on the road. Friendly, reliable and super speedy!
Reviewed on 18th September 2020Hannah![]()
Write a reviewGreat Insurance very reasonable
Easy to sign up, very affordable, Great peace of mind.
Reviewed on 18th September 2020Tracy Crossman![]()
Write a reviewGreat product, well targetted
Innovative approach to the concept
Reviewed on 18th September 2020Blaise![]()
Write a reviewSimple and fair 'Community insurance'
Laka insurance is simple to set up and seems to be priced fairly, with a kind of community vision of looking after your bike to keep claims as low as possible so that we can all keep our premiums down. I am hoping to never have to make a claim but... Read more
Laka insurance is simple to set up and seems to be priced fairly, with a kind of community vision of looking after your bike to keep claims as low as possible so that we can all keep our premiums down. I am hoping to never have to make a claim but ride confidently knowing that if something happens I am covered.
Reviewed on 18th September 2020S![]()
Write a reviewGreat service and products
Fast and painless resolution to my claim. Pre-determined agreed payout and easily adjustable premiums that don’t lock you in .
Reviewed on 18th September 2020Steve![]()
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