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Laka reviews

Laka logo
Rated Excellent • 4.86/5

Laka reviews

Verified business Last reviewed within 21 days Insurance choice awards winner
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Review summary

People rate this company as Excellent based on 2,962 product reviews

Average score of 4.86/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for Laka have trended positively over the past 90 days

Laka Cycle insurance wins hearts with its easy setup, clear pricing, and a genuine community feel that makes you trust them with your bike. Claims are mostly hassle-free and handled by folks who really get cycling, which is a rare treat. On the downside, some found customer service slow or unhelpful during claims, and a few grumbled about price hikes and occasional billing issues.

Positive themes

  • Laka Cycle insurance makes signing up and managing cover super easy and straightforward. (10 mentions)
  • Claims with Laka Cycle insurance are quick, painless and handled by real cycling experts. (9 mentions)
  • Laka Cycle insurance’s transparent pricing and monthly cost breakdowns feel fair and clear. (7 mentions)
Summarised by AI
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About Laka

Laka claims to have challenged outdated traditional insurance to provide customers with a fairer, collective-driven. approach to cycle insurance. But what do customers think? Smart Money People is all about your feedback. By sharing your Laka reviews you can help others find out more about this innovative insurance company launched in 2017.

Laka at a glance

Reviews for Laka

Showing 11 of 2962 company reviews • Last reviewed within 21 days

Great value insurance for my e-bike.

Cycle insurance • 13th October 2026

Great value insurance for my e-bike. Easy to understand and straightforward application.

{"display":"Grant L","full_name":"Grant L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1767738.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

10/10 customer service and insurance policy

Cycle insurance • 13th October 2026

We were unfortunate to need to claim on the insurance and they acted with empathy checking that we were ok and speed to allow us... We were unfortunate to need to claim on the insurance and they acted with empathy checking that we were ok and speed to allow us back on our bike as soon as possible Read more Read less

{"display":"Shelley Cato","full_name":"Shelley Cato","avatar":{"url":"\/assets\/uploads\/avatars\/users\/751120.png"}}'s avatar
Rated Excellent • 5.00/5
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  • 5.00/5

    Amazing!

    Brilliant bike insurance and genuinely excellent customer service. Everything was efficient and straightforward, and the team were so friendly and helpful. Couldn’t recommend Laka enough!

    {"display":"Bella","full_name":"Bella","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Bella 12th October 2026
  • 5.00/5

    easy peasy lemon squeezy

    had parts stolen from my bike which was a bummer, brought in my bike to my local shop and let them know i needed a... had parts stolen from my bike which was a bummer, brought in my bike to my local shop and let them know i needed a quote. i sent it on to laka who reviewed my claim and settled with ease! Read more Read less

    {"display":"teadrinker","full_name":"teadrinker","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    teadrinker 12th October 2026
  • 5.00/5

    Love Laka

    Very easy process and gives me peace of mind I am fully covered when doing the thing I love.

    {"display":"Lenny H","full_name":"Lenny H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Lenny H 10th October 2026
  • 5.00/5

    Simple insurance

    Simple, easy to use insurance with all the options you need for covering your bike.

    {"display":"Patrick H","full_name":"Patrick H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Patrick H 9th October 2026
  • 5.00/5

    I haven't needed to make a claim yet but setting up...

    I haven't needed to make a claim yet but setting up my account and direct debit was easy. I heard good comments about Laka, and that's why I chose them.

    {"display":"mae","full_name":"mae","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    mae 9th October 2026
  • 5.00/5

    Brilliant provider

    I chose Laka after a poor experience with a non cycle specific insurance provider. Although I haven't had to make a claim, my friend has... I chose Laka after a poor experience with a non cycle specific insurance provider. Although I haven't had to make a claim, my friend has and his experience was excellent. I really like the community feel to the service, being part of a collective. And the website portal is easy to use. I've used their facility to add extra cover for abroad and that was straight forward too. Read more Read less

    {"display":"Dan","full_name":"Dan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Dan 9th October 2026
  • 5.00/5

    Great cover, transparent comms, fair pricing.

    Great cover, transparent comms, fair pricing. Love the community element of this cover, and their no fuss support.

    {"display":"Rachel R","full_name":"Rachel R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Rachel R 8th October 2026
  • 5.00/5

    Great company

    I’ve not made a claim, enjoy the vibe from this cycle related insurance company. The monthly statement is useful in terms of understanding where the money goes.

    {"display":"JT","full_name":"JT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    JT 8th October 2026
  • 5.00/5

    Very fair prices, responsive customer service.

    Very fair prices, responsive customer service. Feels like being part of a community that actually understand and care about cyclists and their bikes!

    {"display":"Robbie Q","full_name":"Robbie Q","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cycle insurance
    Robbie Q 8th October 2026

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