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Leek Building Society reviews

Leek Building Society Logo
Rated Excellent 4.89/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 5,986 product reviews

Average score of 4.89/5
5 star
94%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended negatively over the past 90 days

Leek Building Society really shines with its friendly, helpful staff and the comfort of local branches where you can get face-to-face advice. People appreciate the personal touch and clear explanations, even if the savings rates aren’t always top of the market. On the downside, branch opening hours are often too limited for full-time workers, and some found the mortgage process slow or frustrating.

Positive themes

  • Leek Building Society Savings offers clear advice and helpful explanations for all ages.
  • Leek Building Society Savings has a great local branch presence with welcoming atmosphere.

Negative themes

  • Branch opening hours at Leek Building Society Savings are too limited for full-time workers.
  • Some Leek Building Society Mortgages customers found the process slow and uncooperative.
  • Leek Building Society Savings rates are often not competitive enough for some savers.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
Visit provider website
Phone
0800 093 0004
Main address
Leek Building Society, 50 St. Edward Street, Leek, Staffordshire, ST13 5DL
Social media

Reviews for Leek Building Society

Showing 11 of 5986 company reviews Last reviewed within 7 days

Emma was outstanding with helping sort out several o...

Savings 1st July 2026

Emma was outstanding with helping sort out several of our savings accounts.

Verified source
Rated Excellent 5.00/5
Read more product reviews

Helpful and friendly service.

Savings 29th June 2026

Helpful and friendly service. Nice to have the time to complete everything I needed to.

Verified source
Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Lovely face to face appointment with Caroline at Utt...

    Lovely face to face appointment with Caroline at Uttoxeter, took her time to deal with all of our requests. Excellent Service

    Savings
    Verified source 29th June 2026
  • 5.00/5

    In branch service review

    Being able to go into a branch and have a face to face appointment.

    Savings
    Verified source 26th June 2026
  • 5.00/5

    In branch service review

    I liked that there was a lot of information that was clearly spoken about and all questions answered.

    Savings
    Verified source 25th June 2026
  • 5.00/5

    In branch service review

    Effective and efficient process from start to finish. Main needs considered at all ties . Lucy was absolutely great.

    Savings
    Verified source 25th June 2026
  • 5.00/5

    In branch service review

    Everyone is always very helpful and friendly. Keep up the good work.

    Savings
    Verified source 25th June 2026
  • 5.00/5

    In branch service review

    Nice welcome. Very professional precise information. Made to feel at ease.

    Savings
    Verified source 25th June 2026
  • 5.00/5

    In branch service review

    Everyone are professional and polite.

    Savings
    Verified source 25th June 2026
  • 5.00/5

    i was provided with excellent service and do not thi...

    i was provided with excellent service and do not think anything can be improved

    Savings
    Verified source 25th June 2026
  • 5.00/5

    In branch service review

    I wanted to see and discuss my options in person - not digitally.

    Savings
    Verified source 24th June 2026

    Products from Leek Building Society

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