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Leek Building Society reviews

Leek Building Society Logo
Rated Excellent • 4.90/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 6,059 product reviews

Average score of 4.90/5
5 star
94%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society really shines with its friendly, helpful staff and the comfort of local branches where you can chat face to face. People appreciate the clear advice and personal service, especially when sorting savings or mortgages. On the downside, some find the savings rates a bit low and the branch hours tricky if you work 9-5. A few also mentioned slow or repetitive mortgage processes and occasional staff attitude issues.

Positive themes

  • Leek Building Society Savings staff are friendly, helpful and make you feel valued in branch. (79 mentions)
  • Leek Building Society Savings offers clear advice and good product knowledge. (11 mentions)
  • Leek Building Society Savings local branches are valued for face-to-face service. (9 mentions)
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
Visit provider website
Phone
0800 093 0004
Main address
Leek Building Society, 50 St. Edward Street, Leek, Staffordshire, ST13 5DL
Social media

Reviews for Leek Building Society

Showing 11 of 6059 company reviews • Last reviewed within 7 days

Great they are still on the high street, friendly st...

Savings • 6th November 2026

Great they are still on the high street, friendly staff and great they get to volunteer with local charities. Thank you for staying on the... Great they are still on the high street, friendly staff and great they get to volunteer with local charities. Thank you for staying on the high street the town appreciates it. Really like that I can operate accounts online now as well in case I can’t make it in to branch. Read more Read less

Verified source
Rated Excellent • 5.00/5
Read more product reviews

friendly staff

Savings • 6th November 2026

friendly staff, helped me with opening a new account

Verified source
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Very helpful

    Very helpful and knowledgeable staff

    Savings
    Verified source 6th November 2026
  • 5.00/5

    very good

    You are very good. Saw me with speed when I had travelled a long way and had limited time.

    Savings
    Verified source 6th November 2026
  • 5.00/5

    Fabulous

    I was recommended to Leek Uttoxeter by a friend who told me Uttoxeter branch gave a fabulous service.

    Savings
    Verified source 6th November 2026
  • 5.00/5

    Always lovely to come into Uttoxeter, service is fri...

    Always lovely to come into Uttoxeter, service is friendly and welcoming

    Savings
    Verified source 5th November 2026
  • 5.00/5

    5 star service

    Have been a customer for many years. Always friendly and helpful service.

    Savings
    Verified source 5th November 2026
  • 5.00/5

    Like speaking face to face

    Like speaking face to face and having the details explained

    Savings
    Verified source 4th November 2026
  • 5.00/5

    Personal face to face service

    Lovely personal touch, being able to speak with someone face to face.

    Savings
    Verified source 4th November 2026
  • 5.00/5

    Excellent personal service.

    Excellent personal service. Great to see someone in a branch.

    Savings
    Verified source 4th November 2026
  • 5.00/5

    We had an appointment with Emma who was great today.

    We had an appointment with Emma who was great today. thank you so much

    Savings
    Verified source 3rd November 2026

    Products from Leek Building Society

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