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Leek Building Society reviews

Leek Building Society Logo
Rated Excellent 4.89/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian
  • Award winning organisation
    Award winning organisation
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 5,945 product reviews

Average score of 4.89/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society really shines with its friendly, helpful staff and the comfort of local branches where you can get face-to-face advice. People appreciate the personal touch and clear explanations, even if the savings rates aren’t always top of the market. On the downside, branch opening hours are often too limited for full-time workers, and some found the mortgage process slow or frustrating.

Positive themes

  • Leek Building Society Savings offers clear advice and helpful explanations for all ages.
  • Leek Building Society Savings has a great local branch presence with welcoming atmosphere.

Negative themes

  • Branch opening hours at Leek Building Society Savings are too limited for full-time workers.
  • Some Leek Building Society Mortgages customers found the process slow and uncooperative.
  • Leek Building Society Savings rates are often not competitive enough for some savers.
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
Visit provider website
Phone
0800 093 0004
Main address
Leek Building Society, 50 St. Edward Street, Leek, Staffordshire, ST13 5DL
Social media

Reviews for Leek Building Society

Showing 11 of 5945 company reviews Last reviewed within 7 days

The staff at Hanley are friendly

Savings 29th May 2026

The staff at Hanley are friendly

Verified source
Rated Excellent 5.00/5
Read more product reviews

personal attention

Savings 29th May 2026

i was given personal attention when opening an account and i like the fact its local

Verified source
Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    In branch service review

    Friendly staff and physically here.

    Savings
    Verified source 29th May 2026
  • 5.00/5

    In branch service review

    New branch manager is very patient and informative. No pressure. (Rebecca).

    Savings
    Verified source 29th May 2026
  • 5.00/5

    In branch service review

    Really clear advice, nothing to improve.

    Savings
    Verified source 29th May 2026
  • 5.00/5

    In branch service review

    Really suitable for old people. No rushed.

    Savings
    Verified source 29th May 2026
  • 5.00/5

    In branch service review

    Local branch, efficient and friendly staff.

    Savings
    Verified source 29th May 2026
  • 5.00/5

    In branch service review

    Quick appointment, very friendly well explained into.

    Savings
    Verified source 29th May 2026
  • 5.00/5

    The assistant Kayleigh was extremely thorough

    The assistant Kayleigh was extremely thorough and patient and I could not have completed this business without her.

    Savings
    Verified source 26th May 2026
  • 5.00/5

    In branch service review

    Very friendly service, easy to book appointment online.

    Savings
    Verified source 26th May 2026
  • 5.00/5

    In branch service review

    Shop decorated could be doing with being more friendly.

    Savings
    Verified source 22nd May 2026

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