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Leek Building Society reviews

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Rated Excellent 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 5,671 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended negatively over the past 90 days

Leek Building Society shines with its friendly, helpful staff and the comfort of local branches where you can get personal service. Their mortgage deals are competitive and the team is known for being approachable and supportive. However, some find the mortgage process slow and the online services frustrating, while branch hours can be inconvenient for full-time workers.

Positive themes

  • Leek Building Society Savings staff are friendly, helpful, and make you feel valued.
  • Leek Building Society mortgages offer competitive rates and excellent customer service.
  • Leek Building Society Savings branches provide a welcoming local face-to-face experience.

Negative themes

  • Mortgage process at Leek Building Society can be slow and frustrating at times.
  • Online services for Savings at Leek Building Society are often slow or difficult to use.
  • Branch opening hours at Leek Building Society don’t suit full-time workers well.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
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Reviews for Leek Building Society

Showing 11 of 5671 company reviews Last reviewed within 7 days

Leek building society provided perfect service

Savings 4th March 2026

Leek building society provided perfect service

Verified source
Rated Excellent 5/5
Read more product reviews

Friendly and helpful staff with good product knowledge

Mortgages 4th March 2026

Friendly and helpful staff with good product knowledge

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great service, always get a warm welcome

    Great service, always get a warm welcome

    Savings
    Verified source 4th March 2026
  • 5/5

    Good service and local to where I live

    Good service and local to where I live

    Savings
    Verified source 4th March 2026
  • 5/5

    Always helpful and knowledgable staff

    Always helpful and knowledgable staff

    Savings
    Verified source 4th March 2026
  • 5/5

    Friendly

    Friendly branch to visit in Ashbourne

    Savings
    Verified source 4th March 2026
  • 5/5

    Good local branch, helpful staff

    Good local branch, helpful staff

    Savings
    Verified source 4th March 2026
  • 5/5

    Staff are friendly and knowledgeable

    Staff are friendly, knowledgeable and thoroughly professional

    {"display":"Andy M","full_name":"Andy M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andy M 4th March 2026
  • 5/5

    Always 10/10 service at the Ashbourne branch

    Always 10/10 service at the Ashbourne branch

    Savings
    Verified source 4th March 2026
  • 5/5

    Very attentive, always helpful with everything

    Very attentive, always helpful with everything

    Savings
    Verified source 4th March 2026
  • 5/5

    Personal friendly service, easy to understand clear...

    Personal friendly service, easy to understand clear explanations

    Savings
    Verified source 4th March 2026

    Products from Leek Building Society

    Showing products offered by Leek Building Society

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