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Leek Building Society reviews

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Rated Excellent 4.91/5

Leek Building Society reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian

Review summary

People rate this company as Excellent based on 5,812 product reviews

Average score of 4.91/5
5 star
95%
4 star
5%
3 star
0%
2 star
0%
1 star
0%
Reviews for Leek Building Society have trended positively over the past 90 days

Leek Building Society shines with its friendly, helpful staff and the comfort of local branches where you can get personal service. Their mortgage deals are competitive and the team is known for being approachable and supportive. However, some find the mortgage process slow and the online services frustrating, while branch hours can be inconvenient for full-time workers.

Positive themes

  • Leek Building Society Savings staff are friendly, helpful, and make you feel valued.
  • Leek Building Society mortgages offer competitive rates and excellent customer service.
  • Leek Building Society Savings branches provide a welcoming local face-to-face experience.

Negative themes

  • Mortgage process at Leek Building Society can be slow and frustrating at times.
  • Online services for Savings at Leek Building Society are often slow or difficult to use.
  • Branch opening hours at Leek Building Society don’t suit full-time workers well.
Summarised by AI
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
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Reviews for Leek Building Society

Showing 11 of 5812 company reviews Last reviewed within 7 days

The service received was really good.

Savings 1st April 2026

The service received was really good.

Verified source
Rated Excellent 5/5
Read more product reviews

I am happy with the service provided.

Savings 1st April 2026

I am happy with the service provided.

Verified source
Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great customer service and knowledge from Jane who h...

    Great customer service and knowledge from Jane who helped us enormously.

    Savings
    Verified source 1st April 2026
  • 5/5

    Jane was friendly and helpful in the appointment.

    Jane was friendly and helpful in the appointment.

    Savings
    Verified source 1st April 2026
  • 5/5

    Quick and easy service provided.

    Quick and easy service provided.

    Savings
    Verified source 1st April 2026
  • 5/5

    Excellent knowledge and great service Kirsty, Thank you

    Excellent knowledge and great service Kirsty, Thank you

    Savings
    Verified source 1st April 2026
  • 5/5

    All the staff are helpful and good.

    All the staff are helpful and good.

    Savings
    Verified source 1st April 2026
  • 5/5

    It’s local and I can walk in anytime.

    It’s local and I can walk in anytime.

    Savings
    Verified source 1st April 2026
  • 5/5

    Very good.

    Very good. I am always happy with the service.

    Savings
    Verified source 1st April 2026
  • 5/5

    I give full marks to Leek Derby Street .

    I give full marks to Leek Derby Street .

    Savings
    Verified source 1st April 2026
  • 5/5

    Very friendly, cheerful & helpful

    Very friendly, cheerful & helpful

    Savings
    Verified source 28th March 2026

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