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Leek Building Society reviews

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Rated Excellent • 4.89/5

Leek Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 3,421 product reviews

Average score of 4.89/5
5 star
93%
4 star
5%
3 star
1%
2 star
0%
1 star
1%
Reviews for Leek Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Excellent building society

Leek united building society always has excellent savings accounts which always suit my needs. Going into local branches is easy and the staff are always friendly.

{"display":"Amy ","full_name":"Amy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Amy 25th January 2025

Latest negative rating

1/5

Poor customer service

Customer Service in the branch at the head office is poor since the change of manageress

{"display":"A","full_name":"A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
A 23rd January 2025
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About Leek Building Society

Leek Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1863 under the original name Leek United Permanent Benefit Building Society with the motto ‘Firm and Lasting (as the pyramids)’.

Leek Building Society offer a range of products across mortgages, savings and insurance.

Leek Building Society at a glance

Contact details

Website
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Reviews for Leek Building Society

Showing 11 of 3421 company reviews • Last reviewed within 7 days

Excellent building society

Savings • 25th January 2025

Leek united building society always has excellent savings accounts which always suit my needs. Going into local branches is easy and the staff are always friendly.

{"display":"Amy ","full_name":"Amy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Not bad for a local building society.

Savings • 25th January 2025

Started saving for a specific reason and decided to try out this local building society. It was a fast process to get my savings account... Started saving for a specific reason and decided to try out this local building society. It was a fast process to get my savings account set up. Not as fast as the national organisations but still fairly good. Online web app is very basic, would of been great in 2010, but honestly it's simple and not overcomplicated and actually I quite like that. An actual app for android/iphone, rather than a web app would be way more secure and easier though. I like the security's of the memorable word, but I still think 2 factor authentication needs to be implemented via a code sent to smartphone. Major flaw: Money doesn't show in savings account when deposited straight away, leaving your cash in limbo for a few hours until it shows. This is very different to most savings accounts that show up instantly. This always makes you a tad nervous when you deposit. I do like the fact you can withdraw money both in person and online. Overall it's not bad. Read more Read less

{"display":"Alistair R","full_name":"Alistair R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Average • 3/5
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  • 5/5

    Really helpful and friendly staff

    Really helpful staff and product really meets my needs

    {"display":"VB","full_name":"VB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    VB 25th January 2025
  • 5/5

    Always helpful and useful information provided durin...

    Always helpful and useful information provided during mortgage discussions

    {"display":"Sarah P","full_name":"Sarah P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Sarah P 25th January 2025
  • 5/5

    I have never had a mortgage with any other lender, a...

    I have never had a mortgage with any other lender, and that speaks for itself! Friendly supportive staff and will do anything to help. Just the best.

    {"display":"Wayne R","full_name":"Wayne R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Wayne R 24th January 2025
  • 5/5

    10 out of 10 service!

    10 out of 10 service! Always do what they say they are going to, quick at responding to emails and will go above and beyond... 10 out of 10 service! Always do what they say they are going to, quick at responding to emails and will go above and beyond to help! Thank you Craig and the rest of the mortgage team youve amazing! An absolute credit to Leek for sure!! Read more Read less

    {"display":"Mel","full_name":"Mel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Mel 24th January 2025
  • 5/5

    Excellent service

    Have had our mortgage with Leek for 11 years, have changed rates a few times, and always had excellent advice and customer service. Friendly and professional, would highly recommend to all.

    {"display":"Kim A","full_name":"Kim A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Kim A 24th January 2025
  • 5/5

    lovely welcome.

    lovely welcome. excellent advice.

    {"display":"pamela","full_name":"pamela","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    pamela 24th January 2025
  • 5/5

    Fantastic & helpful staff are your key to success

    Fantastic & helpful staff are your key to success

    {"display":"Graham M","full_name":"Graham M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Graham M 24th January 2025
  • 5/5

    I found it very smooth, seamless and uncomplicated.

    I found it very smooth, seamless and uncomplicated.

    {"display":"Eric G","full_name":"Eric G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Eric G 24th January 2025
  • 5/5

    Always have a pleasant experience with Leek United.

    Always have a pleasant experience with Leek United. Everything is always so efficient and there never seems to be the waiting times of the bigger... Always have a pleasant experience with Leek United. Everything is always so efficient and there never seems to be the waiting times of the bigger banks. Everyone is really friendly and approachable. Read more Read less

    {"display":"Lewy W","full_name":"Lewy W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lewy W 24th January 2025

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