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Loans 2 Go Reviews

Ratings based on 23 reviews Last review 6 months ago
4.48 / 5Great overall rating

Find out more about this company by reading our Loans 2 Go reviews. At Smart Money People, we're the UK's no.1 review site for financial reviews. Join us today by leaving your review too!

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Your Loans 2 Go Reviews (23)

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31st May 2018

Awful

I was disappointed from start to finish. I felt i was working hard to get a answer. Was paid late. Just not good enough

Reply from Loans 2 Go
Thank you for leaving us this review. I'm sorry to hear you had to wait longer than expected and I can see payment also took longer than expected for which I apologise. Rest assured we will continue to improve our logbook loan services (including wait times) in the near future as we continue to centralise our services. Thank you for borrowing with Loans 2 Go and if there's anything else we can do to help please let us know.
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31st May 2018

Sytems need much work.

Dealt in branch before. Telephone systems faulty, problomatic and if i had not been an exsiting customer i would have given up. Time and time i had to phone to chase and correct mistakes made. Staff tried their best but the format needs to be...

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Dealt in branch before. Telephone systems faulty, problomatic and if i had not been an exsiting customer i would have given up. Time and time i had to phone to chase and correct mistakes made. Staff tried their best but the format needs to be corrected and streamlined

Reply from Loans 2 Go
Thank you for the honest response. We are striving to improve our new systems since centralising and this should be much more efficient along with many more features in the very near future to benefit you. Thank you for borrowing with Loans 2 Go!
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28th May 2018

good but apprehensive

friendly instore,but now not so sure it will be the same as store has been closed and dealings are on line.wish they could show your account dealings on line and apply on line as the website is just a waste of time as it all revolves around them...

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friendly instore,but now not so sure it will be the same as store has been closed and dealings are on line.wish they could show your account dealings on line and apply on line as the website is just a waste of time as it all revolves around them calling you and going through the process again.

Reply from Loans 2 Go
Hi Gareth, we really appreciate this kind of feedback. Rest assured we will be improving our logbook loan services in the near future to make dealing with your account even easier! If there's anything else we can do to help make your current experience a 5 star one please let us know. Thank you for borrowing with Loans 2 Go.

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