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London Capital Credit Union reviews

London Capital Credit Union logo
Rated Excellent 4.83/5

London Capital Credit Union reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,262 product reviews

Average score of 4.83/5
5 star
88%
4 star
9%
3 star
2%
2 star
0%
1 star
1%
Reviews for London Capital Credit Union have trended positively over the past 90 days

London Capital Credit Union really shines with its friendly, helpful service and easy-to-use savings and loan options. Many find the app and online access straightforward, making saving and borrowing stress-free. However, some feel loan decisions can be slow or unfair, and a few wish for better app features and quicker money transfers.

Positive themes

  • London Capital Credit Union’s customer service is friendly, helpful, and quick to respond.
  • The savings and loan process with London Capital Credit Union is easy and straightforward.
  • London Capital Credit Union’s low interest rates make loans affordable and manageable.

Negative themes

  • Loan decisions can be slow or unfair at London Capital Credit Union.
  • Some find the app or website hard to use or lacking in features.
  • Accessing money can be difficult or slow at times with London Capital Credit Union.
Summarised by AI
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About London Capital Credit Union

London Credit Union is dedicated to promoting sound financial management by encouraging saving over borrowing.

With no minimum savings unless you take a loan, making our services accessible to everyone.

Capital Credit Unions ‘Saver Loans,’ sees part of each repayment go into your savings, helping you build financial security as you repay your loan.

Specializing in supporting people on low incomes or facing debt, offering low-cost loans as a fair alternative to expensive credit options. Guided by Co-operative Values & Principles, Capital Credit Union is committed to helping our members achieve lasting financial wellbeing.

If you're a customer, you too can leave a London Capital Credit Union review below to help others find the best providers on the market.

London Capital Credit Union at a glance

Contact details

Phone
020 7561 1786
Email
[email protected]
Social media

Reviews for London Capital Credit Union

Showing 11 of 1262 company reviews Last reviewed within 7 days

I had a good experience..

Savings 10th May 2026

I had a good experience. I had a good experience

Rated Good 4/5
Read more product reviews

Excellent service and staff are friendly

Savings 6th May 2026

Excellent service and staff are friendly

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Reliable and easy to use service, very clear

    Reliable and easy to use service, very clear

  • 5/5

    London Capital Credit Union response time to applica...

    London Capital Credit Union response time to application and approval is fantastic.

  • 5/5

    My personal and household experience with London Cap...

    My personal and household experience with London Capital Credit Union is fantastic.

  • 5/5

    Best simple way to save and borrow with very helpful...

    Best simple way to save and borrow with very helpful staffs that make everything look easy

    {"display":"maureen ","full_name":"maureen ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    maureen 4th May 2026
  • 5/5

    Needed a loan got accepted highly recommend

    Needed a loan got accepted highly recommend

    {"display":"Glen b","full_name":"Glen b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Glen b 4th May 2026
  • 5/5

    Always helps when I need some extra cash, always rel...

    Always helps when I need some extra cash, always reliable and when I’ve needed to call they are always available to help

  • 4/5

    I Good service

    I have enjoyed great customer relationships and prompt release of funds when required

  • 5/5

    You always come handy in times of my financial distr...

    You always come handy in times of my financial distress. The payment plan is also less stressful.

    {"display":"Paul Arthur","full_name":"Paul Arthur","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1558653.png"}}'s avatar
    Savings
    Paul Arthur 3rd May 2026
  • 5/5

    Customer Service

    LCCU offered a much fairer rate and communication was excellent throughout. It feels good to be a member.

    {"display":"Kitong","full_name":"Kitong","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kitong 3rd May 2026

    Products from London Capital Credit Union

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