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London Mutual Credit Union: Loans reviews

4.86
Based on 2,279 reviews, last reviewed 23rd Jan 2026
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
89%
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10%
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1%
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0%
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0%

Latest highest rating:

5

Always there when needed. Always there when needed. Great rates and a community champions Reviewed on: 23rd January 2026
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matthew

Latest lowest rating:

2

Brilliant credit union It’s great big help to many of us employees and very helpful with any type of quire. Reviewed on: 8th August 2022
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Chipangula

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London Mutual Credit Union Loans reviews (2279)

Credit union s been a good bank.because where other banks cant help poeple on benefit this bank as been good to oeple working or benefits,so i recommened the whole team for 5star

5
Staff are good in there jobs and always happy to help Reviewed on: 25th June 2020

Great way to save

5
Your staff are always so helpful and polite. The service I receive is really good and having a credit union account along side my bank account is a great way to save. Reviewed on: 25th June 2020

excellent services provided

5
My experience so far can be described as outstanding. Reviewed on: 25th June 2020

Reliability

5
I have always had positive experiences with London Mutual, they have a good savings system and I have managed to get loans for school Uniforms rather quickly. Their interest is not extortionate. Reviewed on: 25th June 2020

Better than any high st bank

5
Been a member since the 80s and the ease of getting a loan when needed and the low % rate makes it a no brainer ease of use and friendly courteous staff A+++++++++ Reviewed on: 25th June 2020

Friendly and understanding

5
I’ve been with the London Mutual Credit union for roughly 3 years now and they are always really understanding with me. Me being 17 I don’t have a steady income so I am not always able to put in £10 in my account every month like I said I would but it’s never been a problem. They never email me threatening to terminate my account like some other unions which is why I recommend them a lot. Also, they are always very friendly and patient with me. There was a particular occasion when I didn’t fully understand credit and why it is so important, a worker explained it to me in enough detail for me to understand and be able to explain credit to somebody else. I am very appreciative of London Mutual Credit Union and will continue to be. Reviewed on: 25th June 2020

Excellent service!!

5
Very quick with a decision, more than competitive rates and all made easy for you. Reviewed on: 25th June 2020

Friendly team

5
I didn't get a loan when I applied however, they treated me well. I would definately go back and apply. Reviewed on: 25th June 2020

My husband as been a member and never had any complaints always happy to help low interest amazing staff very helpful

5
My own experience I tried three maybe four times for a loan but was never accepted due to my wages but I was overall happy with the help from customer service Reviewed on: 25th June 2020

Helpful

5
A while ago my account was frauded. Credit Union staff bent over backwards to help me ensuring a new bank card was sent out immediately and monies taken fraudulently was refunded. Thank you so much Credit Union Reviewed on: 25th June 2020

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