Even though it was the end of the day, Simon took the time to help and guide us through closing and opening accounts. He provided... Even though it was the end of the day, Simon took the time to help and guide us through closing and opening accounts. He provided a level of service which you rarely experience. He was helpful, efficient and knowledgeable and made the whole process simple and straightforward. Thank you Simon for going above and beyond! Read more Read less

Very quick and efficient response to queries and when amending paperwork when required. Phone answered promptly and personally. No waiting in the queue!! Main dealing was via the brokers.

Always like to speak with Simon, he is really approachable, very knowledgeable and knows our finances in detail.

We have found your Mortgage company to be very efficient we are more than happy with the service

Mutuality, traditional values, retaining passbooks, locally based society in Derby

Perfectly handled start to finish

I was placed in a situation where I thought I was going to loose my home (complicated situation)I needed a mortgage into retirement and the... I was placed in a situation where I thought I was going to loose my home (complicated situation)I needed a mortgage into retirement and the Loughborough Building Society came to my rescue so supportive of my circumstances professional throughout my journey highly recommend them brilliant communication with everyone I came into contact with I will be forever internally great full Read more Read less

Simon dealt with transferring ISAs from Halifax

Fast, efficient, friendly service and excellent communicatio from Sarah. Don't change!