Loughborough Building Society reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Loughborough Building Society reviews
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What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
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Award winning organisation -
FCA approved and regulated -
Has branches you can visit in-person -
Positioned as being a socially responsible organisation
Review summary
People rate this company as Excellent based on 727 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Loughborough Building Society’s mortgages and savings services are praised for their friendly, helpful staff and clear communication that makes complex processes feel straightforward. Many appreciate the personal touch and local branches, valuing face-to-face contact over online-only options. However, some find mortgage processing slow and communication lacking at times, while savings customers often wish for better online access and slightly higher interest rates.
Positive themes
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Loughborough Building Society mortgages are praised for friendly, clear, and supportive service. (40 mentions)
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Savings with Loughborough Building Society are loved for friendly staff and personal service. (31 mentions)
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Mortgage process at Loughborough Building Society is often described as smooth and efficient. (8 mentions)