Loughborough Building Society reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Loughborough Building Society reviews
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What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
What is this?
These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.
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Award winning organisation -
FCA approved and regulated -
Has branches you can visit in-person -
Positioned as being a socially responsible organisation
Review summary
People rate this company as Excellent based on 719 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Loughborough Building Society shines with its friendly, helpful staff and personal service that makes both Savings and Mortgages feel straightforward and reassuring. Many appreciate the local branches and face-to-face contact, though some wish for better online access. Mortgage processes are often praised for being clear and efficient, but a few found delays and communication issues frustrating.
Positive themes
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Loughborough Building Society Savings staff are friendly, helpful, and make you feel welcome. (67 mentions)
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Mortgage service at Loughborough Building Society is clear and efficient from start to finish. (28 mentions)
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Loughborough Building Society staff provide personal service that’s patient and knowledgeable. (8 mentions)
Negative themes
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Loughborough Building Society Savings customers want online access or a banking app. (5 mentions)