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Loughborough Building Society reviews

Loughborough Building Society Logo
Rated Excellent • 4.88/5

Loughborough Building Society reviews

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Last reviewed within 7 days

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Customer Satisfaction Champion

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These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

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Review summary

People rate this company as Excellent based on 536 product reviews

Average score of 4.88/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Loughborough Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Friendly and helpful staff at Long Eaton

Friendly and helpful staff at Long Eaton

Savings
Verified source 16th October 2025

Latest negative rating

1/5

Very slow at processing documents and no communicati...

Very slow at processing documents and no communication or customer service

{"display":"A s","full_name":"A s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
A s 6th December 2024
See more reviews for Loughborough Building Society products

About Loughborough Building Society

The Loughborough Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1867 when a group of local businessmen got together to provide the people of Loughborough and District with opportunities to save and borrow money.

The Loughborough Building Society provide a wide range of products across mortgages, savings and insurance.

Loughborough Building Society at a glance

Contact details

Website
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Reviews for Loughborough Building Society

Showing 11 of 536 company reviews • Last reviewed within 7 days

Friendly and helpful staff at Long Eaton

Savings • 16th October 2025

Friendly and helpful staff at Long Eaton

Verified source
Rated Excellent • 5/5
Read more product reviews

Good service from Emma

Savings • 14th October 2025

Good service from Emma and we get passbooks

Verified source
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Karen was very helpful and friendly.

    Karen was very helpful and friendly.............................................................................................................................................................

    Savings
    Verified source 14th October 2025
  • 5/5

    Good experience, achieved what was required.

    Good experience, achieved what was required. Lovely friendly efficient staff member. Overall satisfied.

    Savings
    Verified source 13th October 2025
  • 5/5

    Friendly helpful counter service, very stress free e...

    Friendly helpful counter service, very stress free experience visiting the branch. No appointment necessary, always feel welcome

    Savings
    Verified source 13th October 2025
  • 5/5

    Employees are professional and efficient, very good...

    Employees are professional and efficient, very good service offered by all of them.

    Savings
    Verified source 13th October 2025
  • 5/5

    Excellent customer service -Approachable and friendl...

    Excellent customer service -Approachable and friendly, Helen was superb.

    Savings
    Verified source 13th October 2025
  • 5/5

    Karen was a very helpful young lady who explained ev...

    Karen was a very helpful young lady who explained everything fully

    Savings
    Verified source 9th October 2025
  • 5/5

    INTEREST RATE COULD BE BETTER AND DO NOT LIVE LOCAL

    INTEREST RATE COULD BE BETTER AND DO NOT LIVE LOCAL

    Savings
    Verified source 9th October 2025
  • 5/5

    We have recommended the whole family

    We have recommended the whole family

    Savings
    Verified source 9th October 2025
  • 4/5

    Been with us for years and very happy

    Been with us for years and very happy

    Savings
    Verified source 9th October 2025

    Products from Loughborough Building Society

    Showing all products offered by Loughborough Building Society

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