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ManyPets: Pet insurance reviews

4.73
Based on 13,423 reviews, last reviewed 3rd Aug 2026
100% decrease in 5 star reviews
in the past 90 days
67% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026
Lisa Genders 's avatar
Lisa Genders

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026
gareth p's avatar
gareth p

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Vets that are always there for your pet

5
Each time I have had to use the vets for various reasons I have found them to be so professional, and always have Harley’s needs looked after. That are polite and very caring Reviewed on: 15th October 2024

Life savers

5
We were devastated when our young boxer birch had to have an operation to remove a Mast cell tumour.Bought by Many couldn't have been more supportive and richly deserved this award in my opinion. Reviewed on: 6th August 2020

Best on the market

5
I have been with bought by many since my little frenchie was 4 months. He was a poorly little thing and they were fantastic and even though we made quite a large claim the policy was and is still the best price on the market. The customer service has been second to none I cannot say a bad word against this company they have been fantastic for 3 years. Reviewed on: 6th August 2020

Didn't let me down when I needed them

5
Doggo recently had to go in for a hernia op, BBM were very easy to log the claim with, easy to get hold of on the phone when I had questions that couldn't be answered on the website. They assessed the claim quickly, kept me updated, approved the claim and paid the vet directly. Great service when I needed it most. Reviewed on: 6th August 2020

Does what it says on the tin!

4
Up to present great service and easy access to all servises. Reviewed on: 6th August 2020

Great value for money and customer service

5
We have 2 cats and Bought By Many are by far the most affordable and don’t increase fees unfairly for customers when they renew. Reviewed on: 6th August 2020

Best around

5
So pleased with bought by many, can't believe how quick the claims process is, claims from start to being approved on an ongoing claim can be less 24 hrs would not go anywhere else, there online process for claims is the best. Reviewed on: 6th August 2020

Second to none

5
We have had our dog Reggie insured since he was a puppy. We have claimed twice each time receiving excellent service , hassle free and prompt payment. What I like is there are very few exclusions compared to other companies. Reviewed on: 6th August 2020

good health.

4
I havnt put a claim in because my dog is in good health. Which is great. Had no problems with them. Reviewed on: 6th August 2020

Really helpful and kind staff. Great value for money. Would use anyone else.

5
Very helpful when signing up and I also like the fact I get 24/7 free calls to first aid vets as when my pet was I'll on a sunday evening I could just book in and 10mins later I had a vet video call me and give me advice. Wouldn't use any other insurance company. Reviewed on: 6th August 2020

Best Service

5
Bought By Many have a service with First Vet for free by purchasing a policy and I could not fault it at all. There’s been a few times we have had worries with my dog and my question has been answered really quickly and also they give the option to FaceTime as well! Couldn’t fault at all. Reviewed on: 6th August 2020