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ManyPets: Pet insurance reviews

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4.87
Based on 13,413 reviews, last reviewed 5th Sep 2025
400% increase in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
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1%
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0%
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Latest highest rating:

5

Fantastic company Fantastic company, very reasonable price, and have been so easy to deal with whenever we have needed to claim. Access to video vets has been exception... Read more Reviewed on: 5th September 2025
S C's avatar
S C

Latest lowest rating:

1

Check 1 star reviews and company’s finances and avoid This is probably the worst company I have ever dealt with. AVOID this company at all costs is my advice. We pay over £40 per month for a mixed bread 2... Read more Reviewed on: 5th June 2025
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Erica M
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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13413)

No fuss, great cover, fast payouts.

5
We've had Bought By Many for two years now, originally for our kitten, then we added a second kitten. The coverage of their top end product is the best you can get, including all dental work. We've had four or five claims over the last two years and every single one has been hassle-free. Bought By Many contacts your vet for evidence and details, so all you have to do is tell them which pet the claim is for, the claim amount, and a short description. In every case we've received payment within a few weeks straight into our bank account. Top notch pet insurance, would recommend to anyone. Reviewed on: 6th August 2020
Adam's avatar
Adam

Superb customer service

5
We’ve had only a great experience with Bought by Many so far. Claiming was easy and smooth and our premiums have not increased. Very happy. Reviewed on: 6th August 2020
Jade Williams's avatar
Jade Williams

24 hour vet video calls are lifesaver

5
Brilliant insurance - luckily not has to use it yet!! But have called the vets for advice, which has been so helpful. Would recommend. Reviewed on: 6th August 2020
SarahJane McCrorie's avatar
SarahJane McCrorie

Great!

5
Great service from quote help, understanding the fine details and customer service! Reviewed on: 6th August 2020
Daniel Allen-Ross's avatar
Daniel Allen-Ross

Great company with brilliant cover!

5
Been with bought by many now for just over a year on their lifetime cover with 15k vet fees and £69. Never had any issues. Customer service is great, always very friendly, don't wait long to get through to speak to anyone. I have submitted a few claims and they have always dealt with my vet directly apart from one claim but this was my vet asking for the payment upfront . Online claim submission was very simple. Would highly recommend bought by many to my friends and family. Reviewed on: 6th August 2020
Scott 's avatar
Scott

Lifetime policy

4
No change in lifetime policy monthly fee.. Only one excess fee per year. Reviewed on: 6th August 2020
Neena Conroy-Clark's avatar
Neena Conroy-Clark

Great pet insurance and great service from all involved

5
From start of quate to finish excellent service Reviewed on: 6th August 2020
James Wallace's avatar
James Wallace

Recommend

4
Very nice person at the end of the phone who explained everything clearly and dealt with my claim efficiently Reviewed on: 6th August 2020
Fatima 's avatar
Fatima

Good service good product

5
Always kept up to date with information. A veterinarian to speak to if needed. Have not needed any help as yet. Peace of mind. Reviewed on: 6th August 2020
Wendy Howman 's avatar
Wendy Howman

Good features which I have used occasionally

5
I don't need to think about the insurance much but there are some features I find beneficial like the vet app. Super cheap for unlimited vet calls if you are worried about your pet. Reviewed on: 6th August 2020
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offscott

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