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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13419 reviews)

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4.87

Based on 13,419 reviews, last reviewed 5th Mar 2026

200% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

Has been straightforward so far and easy to use webs... Has been straightforward so far and easy to use website etc Reviewed on: 5th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13419)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Friendly team

Very helpful friendly team helped efficiently with my renewal etc Reviewed on: 1st October 2024

Service and product are top quality.

Service and product are top quality. However, the cost of the product is very expensive causing us and likely others to review this service. Reviewed on: 1st October 2024

Good service easy to navigate web page.

Good service easy to navigate web page. Reviewed on: 1st October 2024

Excellent Pet Care Insurance

Excellent service reliable and trustworthy. Giving you confidence to know that if you need to use Manypets, they are ready to help !! Reviewed on: 1st October 2024

Excellent customer service and quick actioning.

Excellent customer service and quick actioning. Always reassured our pup is in good hands if and when something happens Reviewed on: 1st October 2024

Very good so far alittle expensive

Very good so far alittle expensive but worth it Reviewed on: 1st October 2024

Great communication.

Great communication. Value for money. Reviewed on: 1st October 2024

Very helpful and thorough on the phone when setting...

Very helpful and thorough on the phone when setting up our pet insurance. Reviewed on: 1st October 2024

Claim Handling

I had to make a claim and the process was quick easy and the money refunded to my account very quickly. Overall great experience. Reviewed on: 1st October 2024

Efficient and friendly team at manypets

To date, efficient and friendly, having had to make a claim a while ago the whole process was very straightforward and efficient. Reviewed on: 1st October 2024

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