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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Good affordable pet insurance I havnt had to use it...

Good affordable pet insurance I havnt had to use it yet luckily Reviewed on: 1st October 2024

I did have to make a claim for one of my dogs and wa...

I did have to make a claim for one of my dogs and was very pleased at how quickly it was settled no hassle and whenever I have had to phone they are always very helpful and nice. Reviewed on: 1st October 2024

Value for money

Happy with the no claim refund of 20% annual premium Reviewed on: 1st October 2024

Paid claims in a timely manner good experience with...

Paid claims in a timely manner good experience with this firm Reviewed on: 1st October 2024

Loved the 24hr vet access.

Loved the 24hr vet access. Very useful and saves the cost of a visit to the vet for a query Reviewed on: 1st October 2024

Friendly team

Very helpful friendly team helped efficiently with my renewal etc Reviewed on: 1st October 2024

Service and product are top quality.

Service and product are top quality. However, the cost of the product is very expensive causing us and likely others to review this service. Reviewed on: 1st October 2024

Good service easy to navigate web page.

Good service easy to navigate web page. Reviewed on: 1st October 2024

Excellent Pet Care Insurance

Excellent service reliable and trustworthy. Giving you confidence to know that if you need to use Manypets, they are ready to help !! Reviewed on: 1st October 2024

Excellent customer service and quick actioning.

Excellent customer service and quick actioning. Always reassured our pup is in good hands if and when something happens Reviewed on: 1st October 2024

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