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ManyPets: Pet insurance reviews

4.87
Based on 13,417 reviews, last reviewed 11th Feb 2026
67% decrease in 5 star reviews
in the past 90 days
50% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
92%
See only 4 star reviews
6%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
1%

Latest highest rating:

5

Excellent company, always quick and easy to claim Excellent company, always quick and easy to claim Reviewed on: 1st February 2026
Karen Murphy's avatar
Karen Murphy

Latest lowest rating:

1

Employee's working from home This working from home is not working I spoke to a representative and they couldn't be bothered you could hear a television in the background it's ab... Read more Reviewed on: 11th February 2026
Terry c's avatar
Terry c

About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

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ManyPets Pet insurance reviews (13417)

Great insurance, fair price

5
I have had to move my insurance every year in the past to get decent cover for a fairly price but have been with Bought By Many for three now and have not had any nasty surprises at renewal. Their customer service team are always polite and helpful too. Reviewed on: 5th September 2018

Excellent!

5
Excellent company. Communication great, all claims paid extremely quick. Never had bad experience and no excess for animal under 9! Can't recommend enough. Reviewed on: 5th September 2018

Honest, trustworthy and straightforward

5
Always clear and you know exactly where you stand, very happy so far although not yet made a claim Reviewed on: 5th September 2018

Good value, helpful

4
Before setting up i spoke with someone to make sure i got what i needed for my cat. When i had to make a claim all i had to do was fill out an online form & BBM sorted it out with the vets, so i didn't have to be involved. I got emails & texts to keep me updated on what was happening. Highly recommend Reviewed on: 5th September 2018

Pet Insurance

5
The usual insurance jargon was simplified so that it was easily understood Reviewed on: 5th September 2018

Brilliant kept informed at all times

5
My vet was the hold up not sending the details to the insurance company who on receiving them payed out immediately. Thank you bought by many. Life is easy with you. Reviewed on: 5th September 2018

This is how ALL insurance companies should operate.

5
Bought by Many are a honest and very fair company, something you do not normally associate with insurance companies. Normally dealing with insurance companies is stressful and at times, traumatic. Bought by Many are easy to deal with, helpful and gives you confidence in their products. Reviewed on: 5th September 2018

Way cheaper with great terms

5
My 9 yr old miniature dachshunds monthly payments had gone up to £77 after having surgery for ivvd a few years back. I decided to try bought by many ad I’ve got practically the same cover for only £47 a month!! Reviewed on: 5th September 2018

Superb insurer makes it so easy to claim

5
Fantastic insurer - wouldn’t hesitate to recommend Fantastic service and easy to claim Great staff Reviewed on: 5th September 2018

Comprehensive, competitive and efficient

5
Had to claim as my GSD injured her paw, easy claim process and paid within a week of the vet confirming the treatment. Excellent. Reviewed on: 5th September 2018

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