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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great Experience

Had to claim at the start of last year and the process was very straight forward from attaching receipts to receiving payment. The feature of returning your premiums each year is very engaging to customers and ensures you only claim when absolutely necessary. Reviewed on: 1st October 2024

The people on the phone are pleasant and helpful.

The people on the phone are pleasant and helpful. I especially like the chance to talk to a VET for 10 minutes and it is free. Unfortunately , we are paying a large dog premium, but our dog is only 19kg Reviewed on: 1st October 2024

Dealt with my claim very promptly so I wasn’t out of...

Dealt with my claim very promptly so I wasn’t out of cash and people on the phone are always very helpful courteous and knowledgeable Reviewed on: 1st October 2024

I recently had to claim for one of my dogs who had t...

I recently had to claim for one of my dogs who had to have surgery on his back leg, they couldn’t be more helpful with the whole procedure the my answered any questions that I had on it all Reviewed on: 1st October 2024

Dropje was a rescue dog from Spain.

Dropje was a rescue dog from Spain. We adopted her and she is a very loved addition to our family. Sadly it became apparent that she was infected with the disease leashmania, for which there is no cure only the hope of the disease becoming dormant. Many pets helped us save her life and continue with lifetime support for her. Without there help We would have had to have her put down. I can’t praise many pets enough for their support, and making claims easy. They have been brilliant and we thank them very very much. Reviewed on: 1st October 2024

Best Vets Around..

Staff always friendly, Nothing is too much .trouble. Reviewed on: 1st October 2024

Direct payment to my vet

My dog had a lump on his face which needed to be removed. My vet was paid directly which relieved some of my anxiety Reviewed on: 1st October 2024

Highly recommended

I've had an excellent experience with ManyPets pet insurance! Their coverage options are comprehensive and affordable, making it easy to find a plan that fits my budget and my pet's needs. The claims process is straightforward and hassle-free, with quick reimbursements. Their customer service team is always friendly and helpful, providing clear answers to any questions I have. I highly recommend ManyPets for anyone looking for reliable and efficient pet insurance! Reviewed on: 1st October 2024

Great customer service and prompt to pay

I have a Labrador with arthritis and have always found Many Pets to be promt with paying for his treatments Reviewed on: 1st October 2024

Free On-line Vet Consultation

Able to access a Vet quickly for advice Reviewed on: 1st October 2024

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