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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.87 (13420 reviews)

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4.87

Based on 13,420 reviews, last reviewed 12th Mar 2026

300% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

great customer service The customer service team are friendly and have always been willing to answer any questions I have had. I needs to make a claim for my pet and they we... Read more Reviewed on: 12th March 2026

Latest lowest rating:

1

Terrible company to deal with We took out pet insurance with this company last year. Our dog became ill without any pre-existing conditions, we followed the correct procedures, sub... Read more Reviewed on: 17th February 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13420)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Dropje was a rescue dog from Spain.

Dropje was a rescue dog from Spain. We adopted her and she is a very loved addition to our family. Sadly it became apparent that she was infected with the disease leashmania, for which there is no cure only the hope of the disease becoming dormant. Many pets helped us save her life and continue with lifetime support for her. Without there help We would have had to have her put down. I can’t praise many pets enough for their support, and making claims easy. They have been brilliant and we thank them very very much. Reviewed on: 1st October 2024

Best Vets Around..

Staff always friendly, Nothing is too much .trouble. Reviewed on: 1st October 2024

Direct payment to my vet

My dog had a lump on his face which needed to be removed. My vet was paid directly which relieved some of my anxiety Reviewed on: 1st October 2024

Highly recommended

I've had an excellent experience with ManyPets pet insurance! Their coverage options are comprehensive and affordable, making it easy to find a plan that fits my budget and my pet's needs. The claims process is straightforward and hassle-free, with quick reimbursements. Their customer service team is always friendly and helpful, providing clear answers to any questions I have. I highly recommend ManyPets for anyone looking for reliable and efficient pet insurance! Reviewed on: 1st October 2024

Great customer service and prompt to pay

I have a Labrador with arthritis and have always found Many Pets to be promt with paying for his treatments Reviewed on: 1st October 2024

Free On-line Vet Consultation

Able to access a Vet quickly for advice Reviewed on: 1st October 2024

Ease of use of web site.

Ease of use of web site. Excellent information available. Have introduced many pets to a number of friends and have been rewarded for referring. Reviewed on: 1st October 2024

Many Pets have been great, I’ve benefitted from thei...

Many Pets have been great, I’ve benefitted from their online video consultation and have been able to claim for a couple of accidents my dog managed to get herself into! Reviewed on: 1st October 2024

Efficient email responses and updates.

Efficient email responses and updates. Reviewed on: 1st October 2024

Great pet insurance value for money

When I have made a claim the amount is paid out straight away with no fuss which is what you need when your pet needs treatment highly recommend, they are definitely a pet insurance you can rely on when you need them Reviewed on: 1st October 2024

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