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ManyPets: Pet insurance reviews

Name: Pet insurance
Rating: 4.73 (13423 reviews)

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4.73

Based on 13,423 reviews, last reviewed 3rd Aug 2026

100% decrease in 5 star reviews

in the past 90 days

67% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

4

Overall, I have had an excellent experience with the... Overall, I have had an excellent experience with them and have had every claim honoured. However, they are more expensive than their competitors and w... Read more Reviewed on: 16th April 2026

Latest lowest rating:

1

Paid out thousands for Milli, who died age 13. Paid out thousands for Milli, who died age 13. Optional extras: Death of your pet. They then refused to pay out as it wasn't an accident. WTF. Took th... Read more Reviewed on: 3rd August 2026

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About this product

With a ManyPets pet insurance policy, you can get cover for dogs and cats.

ManyPets charge just one excess per policy, not per condition. If you don’t need to claim, there’s an option to get 20% of your premium back. Get advice from a UK-registered vet on your phone, day or night at no extra cost.

ManyPets Pet Insurance reviews help you find out what it’s really like to be a customer. If you’ve used ManyPets before, you can also leave a review and share your experience.

ManyPets Pet insurance reviews (13423)

Review of the ManyPets, Pet insurance:

Great Service!

Our cat was ill on Good Friday, during the start of lock-down. Becasue we have her insurance with Bought By Many, we used the First Vet app to book a video appointment with a vet 30 minutes from logging on. She was great and told us that our cat needed medication and to book her in immediately. We went to the emergency vet and sat outside while they saw her and dispensed the medicine. BBM covered everything, dealt directly with all the vets in question and paid us promptly. It was a terrible time, handled the best possible way. Reviewed on: 6th August 2020

Great customer service.

Great customer service if needed. All of our claims have been completed online with no issues. Thanks Many Pets Reviewed on: 14th October 2024

Worth the money! Excellent

Have used the 24/7 ver advice service. The experience was amazing. Friendly, easy, helpful and answered any questions Reviewed on: 14th October 2024

Amazing and very helpful with claims.

Amazing with claims. Out of hours vet calls/videos, Reviewed on: 14th October 2024

Every interaction has been easy.

Every interaction has been easy. I feel like Winnie comes first Reviewed on: 14th October 2024

Really helpful and the added feature of the video ve...

Really helpful and the added feature of the video vet has come in very useful putting our minds at ease over a few instances Reviewed on: 14th October 2024

Great company

Excellent in every way, can’t fault it in the slightest. Been perfect since we’ve signed up and although we have not made a claim am fully confident if we ever need to we will be fully supported. Thanks many pets! Reviewed on: 14th October 2024

Excellent.

Excellent. From purchasing through to payment of claim, including a consultation with a Get on a wet bank holiday saturday!!! Reviewed on: 14th October 2024

Pet Loss

One of my cats passed away from venturing onto a road sadly but there was no problem sorting matters out with the insurance claim through our vet. Made things a lot easier. Reviewed on: 14th October 2024

Thay are so helpful on phone I love the 24 hour vet...

Thay are so helpful on phone I love the 24 hour vet and how easy it is to claim no problem so quick and easy Reviewed on: 14th October 2024

Excellent Service

Great communication on every telephone call. Every question I asked I was given a clear answer so that I understood every step of my pets claim. Amazing at handling claims & promptly. Reviewed on: 14th October 2024

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